Customer Service Professional Experience

CURRICULUM-VITA

SHANKAR SINGH

Email: ***********.****@**********.*** Phone: +91-875*******,876-***-****

PROFESSIONAL SYNOPSIS

More than 3 years of total professional experience in management head of Brilliant Computers center as administration and accounts section.

B COM with Honors.

Quick learner and excellent team player, ability to meet tight deadlines and work under pressure and be productive with new technologies, flexible in all shift.

Flexible committed individual with excellent communication.

Support creation of training material and coordinate training program.

Address client concerns and quickly adapt team processes to maintain ongoing quality.

Preparation of Bank Reconciliation Statement.

Handled complete financial accounting of the concern.

Handled the task of planning and implementing daily work schedule of the Organization.

Maintained documentation and identified opportunities for process improvements.

Ensured meeting customer service level agreement on process turnaround time and quality measures.

ACADEMIC CREDENTIALS

Graduation from Burdwan University (Specialized in accountancy) completed in June, 2009(67%)

Passed senior secondary school examination (class XII) in May, 2006. (70%)

Passed secondary school examination (class X) in June, 2004. (71%)

TECHNICAL SKILLS

Operating Systems

: Windows9X, Windows XP, Linux, Unix.

ERP Package

: Tally

Web Technologies

: Internet and E-mail

PERSONAL DETAILS

Name : Shankar Singh

Father’s Name : Mr. Madan Singh

Date of Birth : 19th July 1986

Gender : Male

Nationality : Indian

Marital Status : Unmarried

Language Known : English, Hindi, Bengali

Address : Dhrup dangal near sitla mandir po Radha

nagar road burnpur Burdwan west Bengal

pin713325,

DATE : ( SHANKAR SINGH)

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