Jessica Castro

*** ****** *** ***********, ** ***21 201-***-**** ac3map@r.postjobfree.com

Objective

A self-directed, resourceful and passionate administrative professional bringing a positive attitude, organized approach, and excellent time management skills with a desire to succeed in a fast-paced environment to make a difference in the office administrative procedures. Education

BS BUSINES ADMINISTRATION AUG 2013 WILLIAM PATERSON UNIVERSITY OF NJ AS BUSINES ADMINISTRATION DEC 2010 BERGEN COMMUNITY COLLEGE Experience

ADMINISTRATIVE ASSISTANT MONDELEZ GLOBAL LLC APR 2017 – OCT 2017

(Contractor – 6 months)

Worked directly on an expense repayment project

Ensured expense overpayment funds were recouped

Updated and maintained a master spreadsheet for over 5000 employees with the use of VLOOKUP

Created a mail merge document and sent mass communications and tracked responses via email/USPS

Differentiated proper communication for active, inactive and withdrawn employees

Ensured the overpayment log was updated upon receipt of payment and granted extensions

Worked with sensitive, confidential HR data and coordinated with multiple resources

Tracked and provided updates on funds recouped, still outstanding and actions in process

Compiled, calculated and analyzed data to develop useful reporting for managers

Maintained and updated various department files and detailed computer databases

Independently identified and initiated process improvements throughout the project ADMINISTRATIVE ASSISTANT SUPREME OIL COMPANY JUL 2012 – DEC 2016

Reconciled payroll and prepared reports using Kronos software

Entered vacation and PTO time for payroll processing

Collected and summarized timekeeping information and obtained overtime approvals

Managed the monthly vacation schedule for warehouse employees

Assisted with HR department projects and new hire processes, including I9 forms

Assisted with HR Benefits enrollments and policy holder changes

Translated and proofed various documents to Spanish for HR and other departments

Assisted with Health and Safety protocols such as training and filling out accident reports

Performed administrative and office support activities for multiple supervisors

Fielded telephone calls, received and directed visitors

Received, verified and recorded raw materials and products

Assisted in quarterly inventories of raw materials and finished goods Skills & Abilities

Bilingual – Spanish Analytics Adaptability Time Management Conflict Resolution Communication

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