Information Technology Project Manager

John Bonura

713-***-**** ~ ********@*********.***

INFORMATION TECHNOLOGY MANAGER/PROJECT MANAGER

Linux/Unix Engineering ~ Lean/Six Sigma Black Belt ~ IT Project Management

An Information Technology Manager infusing a successful career history of leading a variety of IT operations, projects, and activities, empowering employees to exceed performance benchmarks, and aligning technical solutions with business challenges. Directs the design, implementation, and enhancement of information technology infrastructure designs and leads projects using Agile, Scrum, Waterfall, and Lean Six Sigma methodologies throughout expanding and evolving businesses, including healthcare, oil and gas, aerospace, government contracting, retail, and transportation services.

BUSINESS AND TECHNICAL COMPETENCIES

Information Technology Project/Operations Management ~ Data Centers ~ Agile/Scrum/Waterfall Methodology ~ Hosting

Software as a Service (SaaS) ~ Infrastructure as a Serviced (IaaS) ~ Lean/Six Sigma Tools and Methodology ~ ITIL

Capitalizes on Cost Savings Opportunities ~ Firewall Administration ~ Security and Systems Engineering

Linux (RHEL 7) ~ Windows Server 20xx ~ Windows Workstation (8,10) ~VMWare (Esxi 5.5)

AWS ~MySQL ~ SQL Server ~ Microsoft Exchange ~ Hosted PBX ~ Office 365 ~ Box.com ~ Spiceworks

CERTIFICATIONS

Lean Six Sigma Green Belt Certified ~ Lean Six Sigma Black Belt Certified ~ Lean Pro for Manufacturing Certificate

Design for Lean Six Sigma Certificate ~ITIL Foundations Certified ~ Certified Manager (ICMP) ~ Novell CNE Certified

CAREER HISTORY

Symplr: Houston, TX 2014 – 2017

SENIOR IT PROJECT MANAGER AND ANALYST

Managed the technical and business operations and projects across the infrastructure team committed to delivering, supporting, and optimizing end-to-end IT infrastructure and cloud services for SaaS products.

Highlighted Projects

Mobile App Development and Deployment: Designed and deployed a mobile app for iOS and Android while directing a geographically disparate team of both facing and backend developers. Successful met ambitious deadlines throughout changes in executive leadership. Agile Coach for the Mobile Application Rollout.

Virtual Infrastructure Migration: Defined technical environments, managed IT personnel, ensured compatibility with firmware/operating systems, coordained testing parameters, arranged user acceptance testing (UAT), and approved releases. Migrated the firm from a private cloud to AWS.

Cloud Services Implementation. Led the integration of cloud services (i.e. RingCentral Office@Hand for voice, Box.com for secure cloud storage, and a hybrid infrastructure for Microsoft Office 365) into daily business operations to improve the technical efficiency of both the offshore call center and remote workforce.

Mergers and Acquisitions: Selected to serve as the IT contact for two major acquisitions spanning 18 months. Transitioned the organization from legacy SaaS products to a new product line, led the transition and retirement phases in line with the discovery phase, and documented processes and discoveries for future M&A projects.

VMWare ESXi Transition. Transitioned the Linux environment to VMWare ESXi for product delivery and development systems.

Highlighted Accolades, Achievement, and Responsibilities

Selected to Manage the Infrastructure within three months of hire as a result of superior leadership, technical acumen, and professionalism.

Directed Information Technology Project Teams of full time employees (FTE) and contractors (working through the managed service provider) responsible for the product delivery and development platforms in Windows and Linux based systems. Promoted teamwork and innovation, facilitated training, identified and resolved performance gaps, scheduled milestones, communicated objectives, and established/evaluated operational and performance metrics.

Minimized Lost Help Desk Tickets by implementing a single point of contact for the area.

Procured Technical Resources, i.e. Hardware and Software, to maintain uninterrupted technical and project operations. Established purchasing standards that captured cost savings and optimized procurement efficiency levels, sourced suppliers, negotiated vendor contracts, and forested inventory needs.

Transitioned the Office Infrastructure from Consumer Class Equipment to Enterprise Data to seamlessly store and retrieve data while maximizing its reliability, security, and consistency.

Minimized Financial and Legal Risks for the Organization by leading and participating in HIPAA and SOC audits.

CAREER HISTORY (Continued)

Catholic Health Partners: Paducah, KY 2011 – 2013

IT PROJECT MANAGER

Oversaw the planning, development, and deployment of concurrent large-scale information technology projects across numerous hospitals while leading technology and project teams, serving as the subject matter expert (SME) and centralized point of contact for project members, contractors, and third-party suppliers, and meeting schedules, budgets, quality objectives, and delivery goals.

Highlighted Projects

IT Resource Replacement in the Heart Cath Lab at Lourdes Hospital. Led the replacement and installation of critical IT infrastructure components (i.e. McKesson Hemodynamic and Imaging Software) to expand hybrid vascular and cardiac operating rooms. Revised the project scope, timelines, documentation, and budgets in response to unforeseen and evolving issues, gained user acceptance to the new system, and successfully delivered the project on target in line with modified project charters.

Information Technology Maintenance, Update, and Archival Projects Included Electrical medical records (EMR) systems updates for ICD-10, health information management system major maintenance, and the data archival and transition of IT assets to support the regional divestiture.

Highlighted Accolades, Achievement, and Responsibilities

Developed Information Technology Project Plans and Schedules in Line with Business Objectives and System Requirements. Documented project scopes, managed project budgets, communicated statuses to internal and external stakeholders, mitigated project risks and exposures, tracked project statuses, and ensured full regulatory compliance.

Lead Cross Functional Information Technology, Project, Clinical, and Accounting Professionals to exceed performance benchmarks. Developed/revised work plans and schedules, designed and audited key performance indicators (KPIs), promoted professional growth, and recognized/rewarded achievement to inspire success and retain top talent.

United Space Alliance, LLC (Contract): Houston, TX 2007 – 2011

PROJECT MANAGER – IT SECURITY

Safeguarded the propriety data, business technology processes, and intelligence of the firm while leading complex information technology security projects. Designed, deployed, and optimized information security controls, created project plans for installations, migrations, and optimizations, validated functional requirements, documented security policies/procedures, coordinated systems developments, managed cross-functional project teams, and maintained expertise in security and infrastructure trends.

Led the Cross-Functional Systems Integration Project to Implement Novell’s Identity Management Systems to control access in the firewall/cloud and deliver secure access to critical information for authorized personnel.

Served as a Member of the Lean Six Sigma Green and Black Belt Project Teams to reduce licensing costs, setup ITIL based service desks/DR centers, maximize compliance, drive performance efficiency, enhance speed, and surge quality levels.

SENIOR NETWORK ENGINEER

Delivered expertise and support in network infrastructure design activities to provide engineering solutions that met the comprehensive business goals of the organization. Remained current on security trends and advancements to seamlessly administer firewalls, provide network support, install and manage layer 4 content switches and Juniper SSLVPN appliances, participate in audits, and lead NAC implementations. Secured Numerous Team/Quality Awards and Promoted to IT Security Project Manager as a Result of Technical Expertise, Leadership, and IT Successes.

Empowered the Organization to Compete for Future Contracts by Designing and Leading the Rollout of IT Solutions in HR that Met New Customer Requirements. Implemented new HR/IT processes/policies to manage access to physical/IT resources and formulated strategies to overcome obstacles in reduced budgets, IT infrastructure performance, customer requirements interpretations, and timing issues in authentications due to underpinning services.

Previous Roles Included Unix Administrator/Applications Support: The Men’s Wearhouse, Manager of System and Database Administrators: Universal Weather and Aviation, and Systems Specialist: Enron Energy Services

EDUCATION

BACHELOR OF ARTS: COMPUTER INFORMATION SYSTEMS

University of Houston – Clear Lake: Houston, TX

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