Office Human Resources
Resume:
Kevia D. Holloway
Oxon Hill Md. 20745
ac3m0d@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Approximately ten years of professional experience with increasing responsibilities in the Administrative field. Extensive experience in word processing and data entry, typing, answering multi-line telephones, filing, and ensuring an office runs smoothly. Proficient with the Microsoft software suite which includes Word, Excel, Outlook, etc., Internet technologies, and email systems. Knowledge of Human Resources and Asset/Inventory Management activities. Possess highly effective written and verbal communication skills to diverse audiences.
Asset Management Analyst March 2016 to May 2017
CSRA (Contractor) FDIC Full-time: 40 hours/week
Arlington VA Supervisor: Ron Willis
Accountability of all assets coming in and out of delivery location
Lead in destruction of hard drives and blackberries
Coordinated with the 2017 wall-to-wall inventory
Updating assets using Service Now and Remedy systems
Shipped assets to Regional and Field Offices
Monitored and responded to phone and or email request
Keep reports of cconsumables
Barcoding IT equipment
Receiving/Picking up IT equipment
Filling IT equipment request
Inventoring IT equipment request
General Clerk II September 2015 to March 2016
Mail Correspondence Center Full-time: 40 hours/week
FDIC Supervisor: Russell Webster
Receive, sort, and distribute incoming and outgoing mail.
Examine incoming mail for proper packaging and labeling.
Review outgoing mail to ensure items are addressed properly and the appropriate account is charged. Follow up with senders to resolve any problems and process outgoing mail by weighing and affixing postage by hand or meter.
Assist with the implementation of the asset repository and discovery functionality, to help ensure alignment with processes, workflows and modifications to accurately track IT hardware and manage contracts and licenses.
Assist in the design and establishment of asset management policies and procedures that address all aspects of IT hardware usage that ensures maintenance of compliance while effectively communicating those policies and procedures to promote corporate awareness.
Support the operational environment of IT asset management enterprise (facilities, personnel, projects, finance).
Assist with streamlining activities, documents and improve process workflow to increase operational efficiencies.
Assist with the distribution and collection of interoffice or interagency mail.
Operate automated equipment to assist in the processing of mail.
Maintain and complete logs and reports for proper tracking of mail.
Assist with other mailroom operations as required.
Secretary (Contractor) April 2011 to September 2015
Federal Deposit Insurance Corporation FDIC Supervisor: Maureen Sweeney
Office of Complex Financial Institutions (OCFI) Full-time: 40 hours/week
Washington, DC 20429 Ricoh Supervisor: Russell Webster
Screened telephone calls and answered general inquiries from the knowledge of FDIC and referred technical inquiries to the Director and Deputy Director or other knowledgeable staff members.
Scheduled appointments and maintained calendar information for the Deputy Director and other managers.
Advised Director and Deputy Director or manager of appointments and escorts and received visitors.
In the absence of the Executive Secretary or other Secretaries in OCFI, assisted with administrative duties as needed.
Established and maintained office work files on own initiative and revised files as needed.
Set-up conference calls for meetings and reserved conference rooms.
Reviewed and distributed incoming mail and processed outgoing mail.
Assembled reports and filed and retrieved materials and data to facilitate correspondence for meetings or conferences.
Prepared routing forms for the signature of the Chairman of FDIC.
Created and maintained the employee directory for OCFI.
Assembled briefing materials and reports in binders for meetings.
Coordinated program activities with other portfolio programs to enhance efficiencies and business processes.
Performed other duties as assigned.
Secretary (Contractor) September 2007 to April 2011
FDIC FDIC Supervisor: Michael Collins
Office of Diversity and Full-time: 40 hours/week
Economic Opportunity (ODEO) Ricoh Supervisor: Sonda Hickman
On this extended assignment, I served as the personal assistant and secretary to the Director for the Office of Diversity and Economic Opportunity. I also served as the Personal Assistant and Secretary to a pool of FDIC senior executives including the Chairman’s Office, Vice Chairman’s Office, Deputy to the Chairman’s Office, Office of Legislative Affairs, and the General Counsel’s Office.
Performed highly confidential executive level secretarial and administrative duties in connection with the management of the office.
Received correspondence and personally responded to documents not requiring the supervisor’s attention. Routed documents requiring action by subordinate staff and followed up to ensure all actions were completed in a timely manner.
Reviewed correspondence for the supervisor’s signature for clarity, completeness of reply and grammatical and procedural correctness.
Received visitors and escorted if necessary.
Screened telephone calls and handled as necessary and referred calls not requiring the supervisor’s attention to other staff members.
Exercised tact and judgment when placing calls to or receiving and referring calls from high-level executive managers at FDIC Headquarters, Congress and other government agencies.
Maintained the Director’s calendar, scheduled appointments and conferences, and cancelled and rescheduled appointments as necessary.
Made arrangements for meetings by reserving space, setting the specific time, and contacting all personnel expected to attend. If necessary, arranged for transportation and lodging for participants.
Made travel arrangements for the Director and staff. Prepared travel authorizations and maintained copies of travel itineraries.
Drafted agenda items for meetings and distributed background information to participants.
Composed draft correspondence from verbal instructions and notes, ensuring correspondence was properly formatted using correct grammar, sentence structure, spelling, punctuation, and capitalization. I also ensured correspondence conformed to FDIC regulations and ensured that background materials or enclosures were included.
Developed and maintained professional and proactive relationships with key stakeholders.
Performed other duties as necessary.
SKILLS
Microsoft Word, Microsoft Outlook, and Excel.
Knowledge of Human Resources and Assets and Inventory Management activities.
HONORS AND ACHIEVEMENTS
All-Star Performance Awards (July 2002 and June 2004)
Spot Lite Performance Award - May 1999
Security Clearance - granted 2016
EDUCATION
September 1986 to June 1989 Ballou Senior High School
Anticipated September 2018 University of Maryland University College, College Park, MD
REFERENCES
Available upon request
Contact this candidate