Customer Service Microsoft Office

***** ******** *** #***

Houston, Texas *****

Cell: 346-***-****

E-mail: ********@*****.***

Kendra B. Taylor

Objective: To secure employment that will afford me the opportunity to obtain skills that I will be able to use in my future endeavors.

Work Experience:

Nova Medical Centers

Position: X-ray Tech

From: 1/2017-6/2017

Taking diagnostic X-rays, administering drug screens (urine & hair collections), front office duties, evening cleaning of the center, stocking of medical supplies, logging X-rays daily and backing them up weekly, etc.

Doctors Clinic

Position: X-ray Tech

From: 11/2015-5/2016

Taking diagnostic X-rays for the on-site chiropractor

Acacia Energy, LLC

Position: Inbound Customer Service Agent (Full-Time)

From: 3/2014-12/2014

Answering inbound calls rendering customer service for res. & comm. Accounts

Outbound Lead; Making outbound collection calls

Customer Relations Team Member (Supervisor Group)

Supervising 6 Agents

RGIS Inventory

Position: Warehouse Inventory

From: 7/2013-2/2014

Counting inventory in the warehouse, packaging and loading inventory to transport devices

PCS-CTS (Atterro)

Position: Cell Phone Repair Operator (FT) (warehouse)

From: 2/2013-11/2013

Manufacturing, Inspecting, Shipping & Receiving and Testing HTC & Motorola Cell Phones and Dell Laptops

Dish Network

Position: Technical Service Rep 2 (FT) (Call Center)

From: 08/2009-12/2009

Customer Service, Technical Support, Billing, Advanced Troubleshooting

Lamour Publishing & Playhouse Productions

Position: Receptionist (PT)

From: 01/2003 –01/2007 Greets guests. Provides information and directions to guests and staff as appropriate. Notifies appropriate personnel of appointment arrival and status. Responsible for routing incoming phone calls. Responsible for incoming and outgoing mail Conference and paging calls in a dynamic fashion. Retrieves information and provides information to staff in a prompt and courteous fashion. Possesses good interpersonal skills when interacting with customers and co-workers. Willingly works in other areas. Cross-trained. Experience in general office or administrative capacity. Ability to use various office machines, computer literate with ability to use Microsoft Office computer programs. Prepares all UPS, Certified and Overnight mailings for pickup. Anticipate concerns Log in information on the census sheet (notes time), uses the log, sign in and out each phone call Monitors the neatness and cleanliness of main lobby area, wipe coffee area during the day, monitor coffee area for adequate supplies. Perform those additional tasks asked in an open willing manner reflected of teamwork and professionalism. Demonstrate personal leadership. Maintain a positive attitude regardless of workload, stress level or organizational structure.

Education:

College of Healthcare Professions

7322 SW Fwy Houston, TX 77074

Major: Radiology

GRADUATION DATE: 5/12/2016

Worthing HS

5215 Scout St Houston, TX 77051

GRADUATED: HS DIPLOMA

Skills: Latest Windows, MSW, PowerPoint, Excel, Typing 52 wpm, Internet Searching

Certifications: BLS Certified, LMRT Certification

Reference(s): Available on Request

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