Niala Ammori Richardson

248-***-**** ***** Kirkshire Avenue, Beverly Hills, MI 48025 ac3lvc@r.postjobfree.com

Qualifications

Advanced Communication Skills:

Influence and persuade those whose cooperation is needed.

Effective negotiation skills and relationship building skills.

Adeptness to fill open job positions with the top employees.

History of Team Training and Development:

Design, coordinate, and implement recruiting processes.

Collaboratively working with team to build strong vendor relationships.

Oversee and consult in leadership role to ensure employee attrition.

Manage Administrative Systems:

Effectively administer applicant tracking system to collect and utilize recruiting metrics.

Maximize employee recruiting sources to hire the best employees for our clients.

Manage and consult with team members with integral systems for recruiting processes.

Key Strengths

Negotiating/Closing

Prioritize/Delegate Effectively

Team Management

Strong Vendor Relationships Time Management Skills Training & Education

Education

Oakland University – Rochester Hills, MI

Major - Bachelor of Science: Human Resource / Minor – Training and Development

Computer Proficiencies: Various job databases (LinkedIn, Monster, Indeed, Zip- recruiter, Snagajob and CareerBuilder, MY Staffing Pro (ATS), Quest Diagnostic database, Risk Assessment database, Salesforce, Cornerstone, QuickBooks, GoToMeeting, and Microsoft Office.

Professional Experience

Wireless Vision, Bloomfield Hills, MI 2010-Present

National Recruiting Manager 2012- Present

Assist with the recruitment process including – maintaining an applicant tracking system, sourcing for candidates, reviewing resumes, conducting preliminary phone screens etc.

Develop strategy for sourcing ‘passive’ candidates by utilizing all available resources, including company website, social media, job boards, employee referrals, and recruiting resources.

Oversee the development and updating of job descriptions with key stakeholders to ensure they are aligned with needs of our fast-growing business including managing Wireless Vision careers page.

Oversee the applicant tracking system including recommendations for upgrades and keeping track of recruiting metrics (e.g. time to till and cost-per-hire).

Decreased 90-day attrition by Implementing candidate assessment based on job type through ATS integration.

Facilitated training initiatives for executives, managers, and employees in quality service, coaching, and performance management which resulted in an increase in monthly sales goals.

Professional Experience

Recruiting Specialist Administrator 2010-2012

Managed and coordinated University, internal and external job fairs.

Ensured that the hiring process runs smoothly– from sourcing candidates, to efficiently reviewing resumes and scheduling preliminary phone screens, facilitating the background and drug screening process, to on-boarding new employees.

Provided talent acquisition support to 140 retail stores nationwide

Partnered with Hiring Managers to fill priority positions at the corporate and field level and ensure candidates are a fit both culturally and technically.

Contributed to the development of the site team; managed and measured the success of the training process, collaborated with site leaders on all training activities, and provided in the moment coaching, action plans, and performance management for associates.

Maintain EEOC compliance through ATS system with regards to requisitions, onboarding, offer letters, background checks, and any other applicable sources.

Venture Payment Systems 2009-2010

Independent Sales Agent (Manager)

Speak with potential customers regarding the benefits comparisons prices etc. of the services offered by the company

Responsible for the full-life cycle sale to include: identify prospects, conduct needs analysis, deliver web demonstration, negotiate contract and close sales.

Conducted needs analysis by asking good questions, listening to the needs of the prospective customer and making appropriate product recommendations.

Lead and drive deals to close through contract negotiation and customer follow-up.

Basic Payroll Consultant 2007- 2009

Payroll Consultant

Posted job positions in Community Colleges, Craig’s list and attended Virtual job fairs, Networking and grass roots pipeline

Self-generated a weekly sales quota selling Basic Payroll Plus products and services to prospects ranging from 01-600 employees

Attended Trade Shows, Networking Groups and Chamber of Commerce networking events.

Responsible for marketing efforts directed toward new account base and established new accounts.

Trained, set up and assist in implementing the new payroll processing along with upselling of other products within the company

Chase Paymentech 2004-2007

Independent Sales Agent 2006-2007

Proposed a quote of new rates and overall costs savings in comparison to their current provider.

Conducted sales calls on existing clients to identify problems and stimulate greater business opportunities.

Facilitated sales of credit card processing packages through cold –calling (phone – door to door), direct mail methods, networking and referrals.

ISO of JPMorgan Chase 2004-2006

Acted as transaction processing consultant for clients providing alternative processing solutions and sell value-added products or services to existing ones.

Maintained consistent contact with customers to maintain a high degree of customer satisfaction.

Managed and grew client relationships/territories to include new and existing accounts.

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