Administrative Assistant

Skill Set Summary

Excellent Customer Service Efficient Time Management

Solid Computer Skills Outstanding Attention to Detail Strong Communication Skills Exemplary Interpersonal Skills Exceptional Organizational Skills Proficient Payment Processing Writing, Editing, Proofreading, Layout Database, Spreadsheet and Record Management

articles, publications, brochures, books Set up, Organization, Facilitation

seminars, workshops, conferences

Work History

2014 to 2017 Outreach Media Group Administrative Account Associate

Support and service for National Media Consultants and their customers

Streamlined billing process, including invoicing, collections, reports

Generated weekly updated sales progress reports

Improved pagination, reminder and print ad submission procedure

Process and traffic digital ad submissions for 11 websites

Administrative support for department VP & Director 2008 to 2014 International Students, Inc. Donor Services Representative

Support and service for 10,000+ donors and 200+ field staff

Code, process and post all donations (cash, check, credit card and online)

Managed transition from paper to electronic processing and deposit

Directed transition to new online giving system for staff and donors

Numerous special projects, including writing/editing articles/books/proposals 2007 to 2008 International Students, Inc. Special Projects Assistant

Wrote, edited and designed print and online materials and presentations

Compilation and organization of interviews, submissions to create books, devotionals, supplements

Project support for executive, global, web, publications, event, training departments 2004 to 2006 Springs Community Church Worship Arts Assistant

Organized worship team volunteers, events, materials and spreadsheets

Creative input for Worship Arts Leader

Wrote, edited, cast and stage managed dramas, vignettes, articles and features 1994 to 1998 Self-employed Graphic Artist, Writer, Editor

Publication, newsletter, logo design, copy and editing

Client, printer and media relations

1992 to 1994 Association Management Company Publications Manager

Wrote copy, edited and designed materials for national publications

Designed and managed membership materials

Contributed to marketing strategies and proposals Education

BA: Communications, University of Texas (Arlington) -- Dean’s List; Magna cum laude graduate Diploma from the Institute of Children’s Literature Other – Volunteer Work

Abode Hospice Pulpit Rock Church and Springs Community Church Pikes Peak Humane Society Elementary, Middle and High School Habitat for Humanity CityServe

ALICE GIFFORD

1934 Bristlecone Dr. Colorado Springs, CO 80919-3419 Phone: 719-***-**** E-mail: *.**********@*******.***

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