Administrative Assistant Manager

Shameena Latif

***-** ***** ****** ******** Hill, NY 11419

Mobile: 917-***-****

Email: ************@*****.***

SUMMARY

Administrative professional possessing a strong desire to learn and grow professionally. Highly self-motivated individual with a solid work ethic. Focused and skilled at multi-tasking, prioritizing and maintaining a strong attention to detail. Flexible and hardworking with strong drive to succeed.

WORK HISTORY:

Henick-Lane Service Corp, LIC, New York 02/2016-10/27/17

Administrative Assistant

Provided administrative support and set up meetings for Vice President

Managed preventive maintenance agreement on (HVAC Equipment)

Reviewed and administered maintenance agreement and modification

Created language standards and rules for existing and new maintenance agreements with

manager approval

Communicated with service dispatcher and field technician to insure accurate equipment coverage

Responsible for credit collections on past due accounts in the range of 90-180 days delinquent

Maintained A/R report, prepared statements, bills, invoices and credit memo’s

Maintained monthly closing, delivered accurate and on-time monthly financial closing for A/R functions

Provided a high volume of customer support/inquiries

Managed and distributed DOT muni parking cards to field technician and project managers

Managed and maintained inventory of parking card log

Supported service dispatcher on maintenance inquires request from customer

Maintained personal data to ensure confidential information policies

JDP Mechanical, Inc. LIC, New York 01/2012-7/2015

Administrative Assistant

Provided administrative support and scheduled client meetings for Vice President

Managed and processed maintenance agreement on (HVAC Equipment)

Reviewed and administered maintenance agreement and modification

Handled cancelled and renewed maintenance agreement into (Maxwell software system)

Handled credit memo’s for cancellation of Service Maintenance Agreement

Responsible for performing credit collections on past due accounts in the range of 60-180 days delinquent

Prepared monthly closing, delivered accurate and on-time monthly financial closing for A/R functions

Resolved accounts receivable issues with customer and communicate with service manager

Maintained A/R report, prepared statements, bills and invoices.

Processed check requisition from service manager and communicate with accounting for approval

Efficiently set up new vendor/customer accounts and communicate with manager

Managed field technician company uniforms and keep an updated inventory database

Managed and distributed DOT muni parking cards request for field technician and managers

Worked closely with service dispatcher to ensure distribution of muni parking cards

Provided administrative support to Service Manager

Emerson Network Power, Liebert Services New York, NY 02/2001-09/2011

Service/Administrative Assistant

Duties:

Provided continuous, high quality administrative support functions for district managers

Managed and submitted service request into dispatching service system

Generated, reviewed and released month-end open work tickets with billing and credit issues

Handled high a volume incoming service request and communicate with dispatching service team

Responsible for performing credit collections on past due accounts in the range of 90-180 days delinquent

Maintained A/R report, prepared statements, bills and invoices.

Responsible for (COI) certificate of insurance request from building management and forward to

appropriate clients

Planned and coordinate quarterly service meetings for NY & NJ district offices

Arranged conference rooms and facilities for meetings as required

Reserved freight elevator into building system & communicate with building management

Maintained and distributed high priority and confidential information

Maintained adequate level of office supplies, submitting orders for additional supplies appropriate

Performed other task as delegated

ADDITION SKILLS

Comprehensive knowledge of Microsoft Word, Outlook, Excel & Silent Passenger Tracking System,

Reception Area Management, Telephone Skills, Filing, Faxing & Emailing.

EDUCATION

Associate in Business Management

SCS Business Institute, New York 09/1993-06/1995

REFERENCES

Available on request

Contact this candidate