Customer Service Sales

CURRICULUM VITAE

TOKTORALIEVA ELVIRA

Mobile No : 056-*******

E-mail: *********@*******.***

CAREER OBJECTIVE :

To built and excel my work, and to secure a position that will enhance and optimize personal and professional growth, which I have acquired over the years for the growth of the organization.

EDUCATION QUALIFICATION:

Second Level Graduation 1993 to 2004

Completed English Speaking Course 1 year.

Completed Short Term Computer Skills

WORK EXPERIENCE:

Worked in sales 2005 February to April 2005 French fashion Boutique All Maktoum street Dubai U.A.E.

Duties & Responsibilities:

handling customer carefully to achieve the highest possible quality of service

Ensuring that all the procedures related to the close of sales are being adhered to by the staff in accordance with the company policy.

Reporting daily activity and preparing sales report.

Ensuring that the highest standards of customer and service are consistently maintained in line with the company objectives.

Ensuring that any complains are professionally and diplomatically deal with, in accordance with company procedures. Any complains that remain unresolved are to be referred to the area manager.

Working in standardizing the quality of customer service provided in the restaurant, for all customers at any time.

Serving all customer professionally and quickly to minimize customer waiting time.

LANGUAGE KNOWN:

English.

Russian.

Kyrgyz.

Arabic basic

PERSONAL DETAILES:

Nationality : Kyrgyz.

Date of birth : 18.11.1986

Gender : Female

Passport no. : AC254136

Marital Status : Married

Visa Status : husband Visa

Interest : Athletics, Fitness

REFERENCE:

Available as per request.

I am fervently hoping to hear a word from you in the soonest time whatever the outcome of my application.

Thank you very much!

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