OBJECTIVE
Seeking a position as Front Desk Administrator with a focus on leadership and project management.
SUMMARY OF QUALIFICATIONS
Self-motivated and organized professional skilled in coordinating tasks and projects
Proficient in Microsoft Office and research
Personable with relationship-building qualities and extensive customer service experience
A clear communicator; able to present to and engage with diverse audiences
Ability to think critically, assess situations, and implement changes as needed
EDUCATION
Bachelor of Science in Political Science, Dominican University of California Spring 2018
RELEVANT SKILLS
Analytical/Research Skills
Highly analytical with demonstrated skill for identifying, improving, and streamlining complex processes.
Proven ability to analyze, interpret, and convert data into charts and graph reports.
Knowledge of research methodologies and data collection.
Ability to examine written material critically, assess its importance, and organize it for use.
Extensive experience with Microsoft Windows XP and Office Programs
Marketing
Proficient in marketing and sales for short-term and long-term goals.
Ability to implement various advertising methods to meet weekly and monthly goals.
Built a vast client database of people through social network and public relations.
Leadership/Management Skills
Goal-driven leader, facilitating a productive climate while motivating, mobilizing, and preparing employees to meet high performance standards.
Skilled in working closely with high-end clientele such as celebrities, A-list, and providing intentional service during their stays.
Capacity to anticipate client needs, and provide appropriate level of care and service as required
Identify priority activities/assignments and monitor and adjust plans and actions as necessary.
Motivated by professional rather than personal concerns and shows persistence when faced with difficult problems or challenges.
Problem–Solving/Reasoning/Creativity
Innovative problem-solver who can generate workable solutions and resolve complaints.
Resourceful team player, who excels at building trusting relationships with customers and colleagues.
Ability to manage intense situations, limit altercations and direct personnel in stressful circumstances, while communicating assertively
Analyze factors or causes that contribute to unwanted situations and evaluate alternative strategies.
WORK HISTORY
VIP Concierge/Host, TAO Group/Marquee 2010-2015
Nightclub Host, XL Security 2006-2010
EDUCATIONAL AFFILIATIONS
Member, Political Science Department Debate Team 2015-Present