Luis E. Gonzalez

**** ****** ****** **** - ******** Springs, CO 80924

Home Phone 719-***-**** - Cell Phone 808-***-**** - Email ac3lqr@r.postjobfree.com

www.linkedin.com/in/luis-gonzalez57

Scrum Master \ Senior Project Manager

An accomplished project leader with over 10+ years of professional expertise in the design and delivery of cost-effective, high-performance technology solutions, with direct portfolio management of over $21 million within the past 10 years. Skilled in all phases of project life cycle, from initial feasibility analysis and conceptual design through implementation and enhancement. Effective at building cross functional, geographic dispersed, high performance teams utilizing agile methods combined with proven program management techniques. Possesses strong, analytical, entrepreneurial, problem solving, and communication skills. Troubled project turnaround specialist with proven track record. Excels at driving customer satisfaction and long term relationships. Selected areas of expertise:

Agile Software Development

Certified Scrum Master

Scrum of Scrum – Scaling Agile

Project Life Cycle Management

Distributed/Virtual Team Management

Cloud Architectures and Operations

Business Intelligence & Analytics

System Security & Information Assurance

Compliance Management

ITIL

Education

Certifications

MS, Colorado Technical University 2008

Bachelor of Science, The United States Air Force Academy 2002

SCRUM training, (EIM) 2009

Scaled Agile Training SaFe 2015

SCRUM Alliance SCRUM Professional certification 2017

SCRUM Alliance Scrum Master recertification 2017

SCRUM Alliance Product Owner recertification 2017

SECURITY Clearance: Top Secret-SCI/SSBI, 17 Feb 2013 / last used Jan 11th 2014

Professional Accomplishments

Perficient Inc.

SCRUM / Agile team leader / Senior Project Manager /Delivery Manager for offshore Development Jan 2014 to Nov 2017

Perficient, Inc. is a leading consulting and technology services company, delivering business-driven technology solutions.

Spearheaded the creation of a 24x7 call center in Nagpur in order to provide support for Skype for Business. Results: Delivered a new offering, capable of providing technical support for Skype for Business covering three tiers of technical perficiency. Opening up a new line of business for Perficient.

Served as the Delivery Manager and SCRUM Coach for eight offshore development teams, facilitated communication and providing guidance on SCRUM process. Teams are developing a full end to end healthcare management system for BlueCross BlueShield. Results: Established Agile processes that will allow the successful completion of an 8 million dollar development project.

Served as a team leader / Scrum Master in a one of a kind Google Search Appliance (GSA) deployment. Successfully merging natural language processing, a decision engine, a graph data base and an intuitive user interface in order to accomplish Googles’ smartest search ever. Results: Position the completion of a 2.2 million dollar development effort on time.

As a consultant, led 3 Agile SCRUM teams for a major telecommunications company. Responsibilities included coaching, implementation of agile processes, SCRUM Master Duties and removal of team impediments. Results: Iterative development and improvements to company’s internal and external portal. Also, the development of client’s first mobile application to aid customers manage accounts and services.

As a premier Google Enterprise Partner, Perficient has joined forces to provide comprehensive and robust consulting services for the implementation and deployment of Google Search Appliances within customer environments.

Provided Agile influenced project leadership for rapid Google Search Appliance (GSA) engagements and deployments. Results: Providing customers an immediate return on investment and improvement in their search capability.

Led team that triaged and provided emergency improvements of six current Google Search Appliance deployments. Provided customers detailed analysis report of recommendations for future environment improvements. Results: Efforts have led to fostering longer term engagements and relationships with clients.

S4 Inc.

Network Information Assurance Security Analyst Aug 2012 to Jan 2014

DoD contractor that aided service personnel in prioritizing and optimizing network assets and resources to ensure mission operations. Provided technical assessments, risk analysis, mission impact assessments, and recommendations to mitigate Network degradations.

Enterprise Information Management (EIM)

SCRUM / Agile / Project Manager Jan 2009 to Aug 2012

An international systems integrator operating in the healthcare, renewable energy, and defense market sectors. EIM is an IBM Premier Business Partner. Work assignments and responsibilities progressed from Project Manager to Sr. Project Manager / SCRUM Master for facilitating, mentoring, advising, and training specialized teams for software solution architecture, design, development, and deployment across all of EIM’s market sectors.

Led a team to develop and deploy a high availability cloud environment supporting the largest Software as a Service (SaaS) advance case & enterprise content management solution in the Federal Government supporting over 1.5 million users worldwide. Results: Provided a fully loaded balance multi-site capability with complete disaster recovery and restoration in under 1 minute.

Managed the requirements and the development of a United States Air Force File Net integration with SharePoint and Records Manager (Infoshare) Results: Accomplished a first time proof of concept deployment and integration of FileNet, Records Manager, and SharePoint Web Parts. Established EIM as a viable solution provider for the U.S. Air Force, which led to future work with Air Force Personnel Command.

As a follow-on for the above project, led a team in the development of a task management solution, supporting senior level directives and congressional information requests for the United States Air Force Personnel Command. Results: Project led to 3 follow-on development efforts valued at over $10 million. The solution was estimated to produce cost savings of over $500 million annually, upon full implementation.

Managed technical deployment team on an international deployment of IBM environments for international manufacturing company Hon Hai (Foxconn) Precision Industry, Ltd. Provided a complete training and certification program for the company’s professional services team. Results: Successfully completed a technical delivery of 4 high availability environments and provided the basis for the company to create a new business unit and become and IBM premium business partner.

Project Management Delivery Standards & Methods (EIM) Apr 2009 – 2011

Key member of the project team that led the re-engineering of EIM’s delivery methodology and Project Management Office (PMO) implementation.

Led the deployment of a tool framework to support software teams built initially around Rally Software which were then migrated to Rational Team Concert.

SAIC Inc.

Information Technology Project Manager Feb 2007 to Jan 2009

Led functional teams to deliver NORAD- USNORTHCOM’s first SharePoint collaboration portal. Results: Provided N-NC with its first secure means to accomplish information sharing and collaboration for its headquarters’ staff, subordinates and components.

U.S. Air Force

Communications Officer 1995 to 2006

Managed deployment teams of 85 military, civilian, and contractor personnel supporting telephone, satellite, and ground communication at Hickam Air Force Base. Responsibilities included scheduling work assignments, performance reviews, training, disciplinary action, career development and managing a $1.1B enterprise network, spanning 5 time zones, 10 air bases, and 7 geographically separated units. Results: Awarded Meritorious Service Medal for demonstrated leadership.

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