Customer Service Manager
Resume:
ALEXIS VERZONE
**** ***** *****, *******, ** **013 205-***-**** **********@******.***
OBJECTIVE
Seeking position as a phlebotomist where I can utilize my knowledge and skills to make patient’s visit go smoothly, provide excellent venipunctures in order to hear “I didn’t even feel that!”, and have an opportunity to gain additional skills for upward mobility
EDUCATION
09/17 – Present TENNESSEE COLLEGE OF APPLIED TECHNOLOGY, Nashville, TN
Phlebotomy
Studied: Safety & Infections Controls, Anatomy & Physiology, Medical Terminology, HIPAA Regulations, Phlebotomy Procedures and Collections, Customer Service/Interpersonal Skills, Work Ethics, and Clinical
*Anticipate graduation December 19, 2017 with Certificate
08/14 – 05/17 PLEASANT GROVE HIGH SCHOOL, Pleasant Grove, AL
High School Diploma
Studied: General Education Requirements
*Graduated in top ranking of the class with 3.6 grade point average
EXPERIENCE
07/17 - Present O’REILLY’S AUTO PARTS, Nashville, TN
Retail Specialist
Duties: Sell automotive products and assist customers in locating proper products
05/17 – 08/17 HICKORY TAVERN, Mountain Brook, AL
Customer Service
Duties: Provide excellent service to customers
09/16 – 05/17 DEERMAN’S BARBEQUE, Birmingham, AL
Manager-in-Training
Duties: Assisted with catering meals for customers, and dealt with consumer complaints by finding a reasonable means to fix the problem(s)
ALEXIS VERZONE
3504 Grace Falls, Antioch, TN 37013 205-***-**** **********@******.***
REFERENCES
KATHRYN HARMON
Commercial Specialist
O’Reilly Auto Parts
Antioch, TN 37013
APRIL MASSIE
Business Owner
Sampson Green
Antioch, TN 37013
KALI McKINNEY
Manager
Tire Engineer
Birmingham, AL 35127
MARY ARMBRECHT
Master Instructor – Phlebotomy
Tennessee College of Applied Technology
Nashville, TN 37209
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