Dennis Cleary, Telecommunications/Control Center Subject Matter Expert

Summary of Experience

Vast experience in the ever-changing Information Technologies and Telecommunications industries with a focus on design, implementation, maintenance and management of appropriate service levels for Next Generation 9-1-1 (NG9-1-1) programs. This includes but not limited to Needs Assessment, Request for Quotes, Information and Proposal document preparation. Respondent evaluations, selections, Project Management. Dennis is a Subject Matter Expert, (SME) in the procurement and implementation of NG9-1-1 CPE and NG9-1-1 Network projects. Extensive familiarity with ESInet topologies, network design and deployment strategies, geospatial routing technologies and IP-capable PSAP NG9-1-1 Call Handling solutions providing direct implementation experience and lessons learned as Senior NG9-1-1 Consultant, bringing over 42 years of direct and relevant industry experience and insight to Winbourne Consulting’s team and clients.

Related Project Experience

Winbourne Consulting, LLC, 2014 - present

Senior NG9-1-1 Consultant

Facilitate network and CPE migration technical requirements specifications for Winbourne Consulting clients migrating to NG9-1-1. Serve as NG9-1-1 Solution Architect on major programs as program and technical SME by conducting current-state assessment, infrastructure and systems analysis, readiness and technology roadmaps. Work with US and international clients designing and specifying NG9-1-1 and ESInet solutions for infrastructure build-out and public safety modernization programs.

Washington, DC Next Generation 9-1-1 Planning and Implementation Project ESINet Designer and CPE SME

Gujarat, India ESINet Designer

Arlington County, VA NG9-1-1 CPE Implementation Project Manager

LR Kimball & Associates, February 2005 – April 2014

Senior Consultant – Public Safety

As one of LR Kimball’s original NG9-1-1 Senior Consultant’s, was directly involved with creating the initial specifications and requirements for the nation’s earliest NG9-1-1 adopters of ESInet and CPE solutions. Focused on aligning network migration strategies to accommodate existing ILEC and CLEC infrastructures, formulated ESInet technical and operational specifications through detailed assessment and analyses, determining gaps and resolution paths. Responsible for writing and working with Public Safety stakeholders, Procurement departments and customer IT representatives to define transitional solutions (early adopters) to NG9-1-1 domains as well as turnkey ESInet-focused domain creation utilizing geospatial routing in its earliest and most recent models. The first project after coming on with L.R. Kimball 14 years ago was to research the state of Tennessee to document Fiber locations, to vault line statewide. This was a 1 year project that produced a lot of data.

Led the design, RFP development, review and implementation for Palm Beach County, Florida’s multi-PSAP NG9-1-1 deployment. Inclusive in this $34 million program were ESInet, Routing and Customer Premise Equipment (CPE) deployed in a Host-Remote environment. Configuration included OC4 48 SONET network connecting to hosts in Orlando and Palm Beach, with ESInet connectivity to 5 notes and 17 other PSAP locations across the county, serving 162 Call Taking positions for region of 1.2 million people. Managed the project from cradle to grave, serving as Single Point of Contact (SPOC) for the county and stakeholders.

Was responsible for State of New Mexico’s Next Generation Network (Radio and 911) Feasibility study. Worked with radio and cellular vendors to assess total statewide network strategy. Brought in NG-SEC assessment expert and faciliated final report and recommendations forward. Served as lead consultant on DENCO Area 9-1-1 District NG9-1-1 project. Provided ESINet Network Consulting including full needs assessment, gap analysis, wrote RFP with client for network and CPE in one of nation’s first hybrid NG9-1-1 environments using ILEC-provided ESInet solution, i3-ready CPE solution and i3/RFAI routing solution to serve as bridge to i3 for client.

Additional NG9-1-1 and ESInet Project Portfolio

State of Indiana, Direct Wireless E9-1-1 Statewide Network Implementation Project Oversight

State of Tennessee, Network Specifications for Tennessee NG RFP

Maryland State Police, NG9-1-1 System Report

State of New Mexico, Feasibility Report for NG Network

North Dakota Association of Counties NG9-1-1 Consulting

State of Texas CSEC NG9-1-1 Planning

Bexar Metro 9-1-1 Network District Contract Management Assessment

PRPC NG9-1-1 Consulting

NCTCOG 9-1-1 Network Consulting

HOTCOG IP-enabled Network Design

DETCOG IP-enabled Network

Brevard County NG9-1-1 CPE ESInet

ClearCom – December 1992 – February 2005

Owner, President

Worked as network SME on project responsible for establishing a capacity management team for High Speed Access Corporation in Denver, Colorado. This team managed networks going out to over 210 cities throughout the United States, managing network capacities for cable companies nationwide in these respective cities. As well, worked on the provisioning of the MediaOne.net service which was subsequently acquired by Continental Communications (later sold to AT&T and Comcast) prior to the focused consultation for High Speed Access Corporation.

Jones New York – NY – December 1988 – December 1992

National Telecommunications Manager

Managed the telecom and IT services of global clothing firm, responsible for managing and migrating telecommunication systems at 5 locations across the globe. Established their internal local area network solution and NOC interfaces into their headquarters location in New York City. Locations managed included South Korea, Alabama, two offices in PA and one in NYC. Held budget, schedule and project responsibility for IT operations.

Telephone Systems of Asheville – August 1986 – December 1988

Network Project Lead

Specialty network project lead for North Carolina firm providing advanced communication capabilities to premiere customers. Engaged in some of the earliest iterations of broadband connectivity for clients in residential space. Responsible for the engineering and implementation of said network solutions.

Southern Bell – July 1972 – July 1986

Telecommunications Engineer

Engineering, Construction, PBX Installation and Repair, 9-1-1 Services. Many titles held while employed at Southern Bell / AT&T Information Systems. Worked in traffic department, line gang construction and cable splicing. Engineering and outside plant engineering, PBX I&M in downtown Atlanta. Initial team member of crew which wired Hartsfield International Airport. Led to progressive responsibility and expertise, culminating into 9-1-1 services as area of SME.

PROFESSIONAL ORGANIZATIONS

APCO, NENA

CREDENTIALS AND EXPERTISE

Competitive Landscape/CNI, BSLD National Configuration Certification (1B, 2B, 3B, 6B, 7B, G3 Switch gear), Government Compliance, System 85, Siecor Fiber Optic Certification, Design and Installation, 3Com Fiber Design, CCNA Curriculum Completed, Net +

Outside plant engineering

Traffic management

Vendor relations management

Capacity management

Senior network management

Telecommunications management

PBX installation, maintenance management

Central office build-out

EDUCATION

Business Management, University of Phoenix, 2004

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