Sales Customer Service
Resume:
Yvette M. Armstrong Morris
Saint Martinville, LA 70582
Phone: 337-***-****
Alt Phone: 337-***-****
****************@*****.***
Objective
Seeking a full time position in a profession that will contribute to my experience, potential, personal and future development. Skills & Abilities
Human Resource Management, Employment Interviewer, Job Developer, Performance Review Evaluator, Resume Builder, Public Relations, Public Speaking, Marketing, Computer Skills & Programs, Data Entry, Accounting Procedures, Collections, Accounts Receivable & Payable, Payroll Procedures and Processing, Customer Service, Cashiering, Cash Office Procedures, Record Keeping, Mail Clerk, Retail Sales & Services, Inventory Specialists, Switchboard Operator, Telephone Receptionist, Legal Receptionist, Clerical Skills, Office Management, Maintaining Reports & Correspondence, Supervisory Skills, Maintaining Reports & Correspondences, Volunteer Recruiting and COAST Test State Certified. Employment History
Temporary Service
12/2007 - Current Westaff Lafayette, LA
My occupation is a Vocational Recruiting Coordinator. The assignments includes daily reports, logging information, sales, solicitation and community relations. Also, recruiting participants for fundraisers, sponsorship and events in the parish. Administrative Assistant
07/2016 - 07/2017 Department Of Children & Family Services Po Box 3927 Attn:Payment Mgmt, Baton Rouge, LA Responsible for processing in coming and outgoing mail daily. Processing of all court mail coming in to the office. Telephone receptionist duites such as a daily log of incoming customers and render services to them. Process incoming applications for services. Working relationship with Social Analyst that provided services to the customers. Payroll and TimeKeeping procedures. Processing the account payments and application fees for services. Working relationship with the security staff. Disaster duties for a related distaster in the region. Hall Monitor
04/2016 - 05/2016 Kelly Services 9th Avenue, Port Arthur, TX Secure hallways and campus at an educational facilty. Working relationship with Attendees, Educational Staff and Administrative Staff as well. Used equipment such as Walkie-Talkie.Submitted payroll with a payroll automated system. Administrative Assistant
11/2009 - 04/2016 LOUISIANA STATE OF PO BOX 3927 ATTN:JUQUADA HAYES, BATON ROUGE, LA
Administrative and Clerical duties for the entire office. General Receptionist duties for the Support Staff and Administration. Switchboard Operator and Customer Service Window. Process all Incoming and Outgoing Mail. Process all Court Documents and Correspondences. Process the Monthly Reports and Quarterly Reports. Responsible for Incoming funds and Deposits. Monitor and Maintain Office Inventory and Supplies. Responsible for Office Machinery and Equipment.
Administrator Coordinator 1
03/2006 - 12/2007 University Medical Center Lafayette, LA Responsible for answering multiple phone lines as a Switchboard Operator. Responding to request of staff needed by paging by a beeper or public announcement system in the hospital. Request are considered by following a on call schedule given by the administrative staff to the department. Work directly with the hospital supervisor on duty in handling certain situations as they occur. Following all safety guidelines, codes and procedures of the hospital.
Coordinator
11/2001 - 05/2005 ARC of Iberia New Iberia, LA
A Coordinator for an Employment Service. I coordinated Job Coaches and Job Developers schedules and individual employment assignments in the community. Trained and managed Job Coaches and Job Developers on the appropriate Supported Employment training techniques and data documentation required to fulfill their job description. Worked directly with Rehabilitation Services and Agencies as a Vendor Provider to facilitate Individualized Rehabilitation Plans for individuals seeking employment in the community. Advocated and supported individuals in all employment and personal aspects to ensure successful job retention. Responsible for the daily, monthly and quarterly reports for the department. Sales Managers
07/2000 - 10/2001 Ramada Inn Port Arthur, TX
Responsible for selling the products and services of the hotel. Coordinate sales by establishing sales territories, quotas, goals and establish training programs. Worked directly with Management Team of services to accommodate the prefernce of the customers. Responsible for marketing and contracting the services provide by the hotel. Responsible for hosting events of the hotel as wellas for the city. Sales Department Manager
03/1996 - 05/2000 Sears Port Arthur, TX
Responsible for managing 21 employees and four departments. Coordinate sales territories, quotas, warranties, goals and establish training programs for sales associates. Analyze sales statistics gathered by staff to determine sales potential, inventory requirements and monitor the preferences of customers. Responsible for working with the service departments and support staff on merchandise as wellas products to accommodate the customer. Education History
Completion Date Issuing Institution Location Qualification Course of Study 12/1986 Lamar University of Port Arthur TX Associate's Degree Associate Degree in Mid Management Honors
Army Service Ribbon, Overseas Service Ribbon, Good Conduct Medal & Expert Badge with M16A1 Rifle Bar. Also, certified with the score of 53 for the 7000 Series and score of 60 for the 7001 Series Coast Exam for the State.
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