Administration, Sales, Marketing, Business Development, Computer Appli

M.SENTHIL KUMAR

Email : **********@*****.***, *************@*****.***

Mobile: +919*********, 861*******

Passport Details

Valid Indian Passport No.: J2293350

Issue : 13.07.2011 Valid Up to : 12.07.2021

Personal Details

Date of Birth : 25 May 1980

Marital Status : Married

Language : English (Speak & Write) and Hindi & Malayalam (Speak)

Technical experience

Over 7 years of Experience in Administration, Accounts, Cash Handling, PayRoll, Insurance Management, Office Management, Vendor Management, Management Support and Reporting, Labour Management.

Customer / Client Support, Voice Support, Email Support, Team Management

* Trained in Pressure handling

* Six Sigma Green Belt Certified

* Quick Learner, Individual Performer when required

* Good Team Player

* Will provide Quality Output.

Educational Qualification

Course

Institution Name

Year Complete

Class

SSLC

State Board, Tamil Nadu, India

1996

I Class

HSC

State Board, Tamil Nadu, India

1998

II Class

Honors Diploma in Computer Application

CSC Computer Education, Chennai, India

2002

Grade “A”

P.G. Diploma in Hospital Management

Annamalai University, Chidambaram, India

2006

III Class

BBA

Annamalai University, Chidambaram, India

2001

III Class

Diploma in Industrial Safety

National Institute of Labour Education Management, Chennai, India

2008

I Class

MBA (Personnel)

Madras University, Chennai, India

2007

I Class

Experience profile

Company : Daskar Technologies, Chennai April 2008 to Till Date

Joined as SME and from Promoted as Team Leader - Administration

* Maintaining Project Queue & Inbound and outbound calls, Client calls from US for clearing Queries (Voice and Email Support)

* Production Report, QC Report, Effective Time utilization, Project intake

And On time delivery report and Client Feedback report.

* Online Marketing Office Administration, Recruitment and Payroll administration, Training and Team Management

* Client Management and Customer Service Management

* Increasing Client strength & Providing quality service for required areas.

* General Administration, Employee Benefits and Team Transport, Housekeeping, medical facilities and Medical Re imbursement for staffs, ensuring quality and satisfaction levels.

Experience profile

Company: RR Donnelley (formerly OfficeTiger),

Spencer Plaza, Chennai. Apr 2006 to April 2008

As a Administrative Assistant

Maintaining accurate and on-time reports, such as activity tracker,

billing and shift reports.

In charge for Attendance and Shift Roaster for the Team Members.

Working in US & UK Projects and dealing with 72 Clients all over the

World.

Real-time monitoring of client interfaces that are used as front-end

tools for the download/upload of projects Ensuring process adherence

at all stages of project creation

Experience profile

Company: Crescent Engineering College (Deemed University),

Tambaram, Chennai, India. June 1998 to Apr 2006

As a Medical & General Administration Executive

Single point of contract for Medical Facilities to the Campus especially for the abroad students, Staffs and the workers, arranging Treatment

And refer them to the Leading tie-up Hospitals for further Management.

Maintaining Medical Records & Vaccination chart for the each Students and Staff’s and their family members and sending Medical reports for each students to their Parent’s Quarterly.

Accounts Maintenance for the Drug Store, Indenting Medicines and

Medical Instruments and arranging Audit report for the stock for the

Drug store.Administering regular employee perquisites like LTA, canteen, transport, House Keeping, medical facilities and Medical Re imbursement for staffs, ensuring quality and satisfaction levels.

Indian Driving License

License No : F/TN/22/015131/2000 MCWG & LMV

(Motor Cycle and Light Moving Vehicle)

Issued on : 11.12.2000 Valid Up to : 10.11.2020

Contact this candidate