Chloe Hayes
*** * *** ******, ********, NY *****
*****.*******@*****.***
EDUCATION
UNIVERSITY OF VERMONT Burlington, VT
Bachelor of Science in Environmental Studies, May 2016
Minored in Parks, Recreations & Tourism
Relevant coursework includes: Resort Marketing & Managing, Environmental Entrepreneurship, Economics of Sustainability, Ecological Economics, & Environmental Problem Solving
UNIVERSITY OF FREIBURG Freiburg, Germany
Study Abroad for Environmental Studies, Spring 2015
Relevant coursework includes: Policies & Green Business, Impact Sustainability, & Urban Planning
PROFESSIONAL EXPERIENCE
THE SKINNY PANCAKE INC Burlington, VT
Front of House Supervisor August 2016 – June 2017
Trained and mentored new employees.
Assisted in supervising and hiring staff to achieve a higher level of efficiency.
Improved communication between departments and acted as a liaison.
VERMONT SKI AREAS ASSOCIATION Montpelier, VT
Sustainability and Event Planning Intern December 2015 – May 2016
Assisted in facilitating and managing weekly Specialty Food Tour events at ski resorts.
Designated main contact for events, administered communication with resorts, and handled all emergencies.
Utilized PR, handled all social media accounts, and created an Instagram contest to promote the events.
Conducted and analyzed research to assist resorts with improving sustainability initiatives through press releases and feedback.
BURLINGTON COUNTRY CLUB Burlington, VT
Food and Beverage Supervisor April 2014 – August 2016
Assisted in hiring, training, and creating a weekly schedule for new employees.
Increased membership approval ratings through analyzing feedback.
Coordinated and planned the set up of special events.
STOWEFLAKE MOUNTAIN RESORT & CONFERENCE CENTER Stowe, VT
Sales and Marketing Intern September 2014 – December 2014
Assisted with website design, event promotion through social media, and conducted target audience research
Conducted sales and cold calls to promote the resort and obtain group reservations
Utilized PR and social media to promote special events and the resort.
VOLUNTEER EXPERIENCE
HOSTEL ONE SEVILLA Seville, Spain
July 2017, Organized and managed nightly social events, guided guests through the city to special events, comfortable working with and in different cultures, extensive international travel experience.
SKILLS
Extensive experience using Microsoft Excel, Work, & PowerPoint, Google Analytics, Spreadsheets, & Docs. Experience managing different companies Instagram, Facebook & Twitter pages