Chloe Hayes

*** * *** ******, ********, NY *****

585-***-****

ac3lex@r.postjobfree.com

EDUCATION

UNIVERSITY OF VERMONT Burlington, VT

Bachelor of Science in Environmental Studies, May 2016

Minored in Parks, Recreations & Tourism

Relevant coursework includes: Resort Marketing & Managing, Environmental Entrepreneurship, Economics of Sustainability, Ecological Economics, & Environmental Problem Solving

UNIVERSITY OF FREIBURG Freiburg, Germany

Study Abroad for Environmental Studies, Spring 2015

Relevant coursework includes: Policies & Green Business, Impact Sustainability, & Urban Planning

PROFESSIONAL EXPERIENCE

THE SKINNY PANCAKE INC Burlington, VT

Front of House Supervisor August 2016 – June 2017

Trained and mentored new employees.

Assisted in supervising and hiring staff to achieve a higher level of efficiency.

Improved communication between departments and acted as a liaison.

VERMONT SKI AREAS ASSOCIATION Montpelier, VT

Sustainability and Event Planning Intern December 2015 – May 2016

Assisted in facilitating and managing weekly Specialty Food Tour events at ski resorts.

Designated main contact for events, administered communication with resorts, and handled all emergencies.

Utilized PR, handled all social media accounts, and created an Instagram contest to promote the events.

Conducted and analyzed research to assist resorts with improving sustainability initiatives through press releases and feedback.

BURLINGTON COUNTRY CLUB Burlington, VT

Food and Beverage Supervisor April 2014 – August 2016

Assisted in hiring, training, and creating a weekly schedule for new employees.

Increased membership approval ratings through analyzing feedback.

Coordinated and planned the set up of special events.

STOWEFLAKE MOUNTAIN RESORT & CONFERENCE CENTER Stowe, VT

Sales and Marketing Intern September 2014 – December 2014

Assisted with website design, event promotion through social media, and conducted target audience research

Conducted sales and cold calls to promote the resort and obtain group reservations

Utilized PR and social media to promote special events and the resort.

VOLUNTEER EXPERIENCE

HOSTEL ONE SEVILLA Seville, Spain

July 2017, Organized and managed nightly social events, guided guests through the city to special events, comfortable working with and in different cultures, extensive international travel experience.

SKILLS

Extensive experience using Microsoft Excel, Work, & PowerPoint, Google Analytics, Spreadsheets, & Docs. Experience managing different companies Instagram, Facebook & Twitter pages

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