customer service and teller

*

Nada Hesham Zaki

Emtidad Ramses, Nasr City

Mobile :( +20-112*******- +20-109*******)

E-mail: *************@*****.***

OBJECTIVE

A highly motivated fresh graduate who wants to have a position in the banking sector which matches my educational background and my skills

PROFESSIONAL EXPERIENCE

2017-Present KIDZANIA Cairo Festival City, Cairo

Cashier and Customer Service Agent

Conduct all the financial transactions for customers including cash reception, accrual and deferment till end of service

Provide customer service help daily to all visitors EDUCATIONAL QUALIFICATIONS

Bachelor of commerce English section from AIN shams university (year 2017)

Major: accounting

Grade: very good

KEY COURSES

Training for employment,Principles of banking certificate by the EBI

(Egyptian banking institute) from 27/01/2017 to 17/02/2017

Certificate of achievement ICDL( word, excel, power point, internet and access) From 13/07/2017 to 30/07/2017

PERSONAL SKILLS

Excellent communications skills

Ability to work under pressure

Able to adapt to different environments

Loyal, enthusiastic, hard working

Ambitious and confident

LANGUAGE SKILLS

Arabic : mother tongue

English : very good in writing,reading and speaking TRAINING EXPERIENCE

Summer training at national bank of Egypt from 3/8/2015 to 3/9/2015 PERSONAL INFORMATION

Marital status: single

Nationality: Egyptian

Gender: female

Date of birth: 16/07/1995

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