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Administrative Assistant Customer Service

Calgary, Alberta, Canada
December 04, 2017

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**** ********* ***** ** 403-***-****

Calgary, AB, T1Y 6K1

An educated and experience administrative assistant with accounting capabilities


Office administrator with experience in Receptionist as well as Accounts Payable

An educated professional who is outgoing, flexible and team work oriented


Microsoft Word, Excel & Outlook 2007 Microsoft Word, Excel & Outlook 2010

Microsoft Word, Excel & Outlook 2013 PowerPoint 2007 PowerPoint 2010

Mac OS X Quickbooks Simply Accounting (Sage) Sharepoint

Systematic Rental Manager Viewpoint Construction


Reitman’s at Sunridge Mall – October 2017 - present

Sales Associate

* Provide excellent customer service while on the selling floor, fitting room and front end

* Stock and replenish merchandise when necessary

* Receive and processed cash, check and credit payments

* Recommend, select and help locate merchandise based on customer’s needs and desires

H&R Block at the District East main office (Seasonal work) - 2017

Receptionist/Administrative Assistant

* Listened to approximately 60 client inquiries and resolved escalated complaints with tact daily

* Processed receipts and dealt with opening/closing the office and POS system paperwork for up to $10,000

* Supported data entry and acquired client files for the Canada Revenue Agency

Page 2 - Julie Loeppky’s Resume

Trail Appliances Ltd. at the main office - 2015/16

Receptionist/Administrative Administrator

* Answered about 60 calls on a multi-line phone system to provided the public with answers to questions or transfer to a particular department

* Coordinated couriers, incoming and outgoing mail daily

* Generated price tags for merchandise on the sales floor weekly

Walmart Canada Inc. at the 130 Avenue store - 2015

Sales Associate in Fashion/Jewelry and Cashier

* Designated associate assigned to the Fine Jewelry counter, costume jewelry and accessories including management of inventory as well as a cashier during busy times

* Assisted in the fitting room stalls and motivated customers of their buying options

* Processed fashions merchandise and communicated through the PA system to coordinate the public with departments

Whissell Contracting at the main office (Temporary work) - 2014

Accounts Payable and Administrative Reception relief

* Administered lunchtime relief to support front reception

* Reconciled month-end statements

* Collated between Calgary and Lethbridge office

* Streamlined Accounts Payable with data entry and coded around 400 invoices monthly

Western One Rentals at the main office - 2013/14

Accounts Payable Clerk for Aerial Division

* Provided Accounts Payable by matched, coded and entered invoices

* Confirmed and organized purchase orders

* Arranged incoming and outgoing mail and couriers daily


Payroll Administrator Diploma - 2016 Academy of Learning

Compliance of Legislation

Fundamentals for Payroll 1 & 2

Bookkeeping - 2013 Academy of Learning

Basic Bookkeeping Level 2 Certificate

Basic Bookkeeping Level 1 Certificate

Office Administration Diploma Mount Royal University

Oil and Gas Administration option

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