Administrative Assistant Customer Service

JULIE LOEPPKY

**** ********* ***** ** 403-***-****

Calgary, AB, T1Y 6K1 **********@*****.***

An educated and experience administrative assistant with accounting capabilities

KEY SKILLS & STRENGTHS

Office administrator with experience in Receptionist as well as Accounts Payable

An educated professional who is outgoing, flexible and team work oriented

COMPUTER & SOFTWARE COMPETENCIES

Microsoft Word, Excel & Outlook 2007 Microsoft Word, Excel & Outlook 2010

Microsoft Word, Excel & Outlook 2013 PowerPoint 2007 PowerPoint 2010

Mac OS X Quickbooks Simply Accounting (Sage) Sharepoint

Systematic Rental Manager Viewpoint Construction

EMPLOYMENT HISTORY

Reitman’s at Sunridge Mall – October 2017 - present

Sales Associate

* Provide excellent customer service while on the selling floor, fitting room and front end

* Stock and replenish merchandise when necessary

* Receive and processed cash, check and credit payments

* Recommend, select and help locate merchandise based on customer’s needs and desires

H&R Block at the District East main office (Seasonal work) - 2017

Receptionist/Administrative Assistant

* Listened to approximately 60 client inquiries and resolved escalated complaints with tact daily

* Processed receipts and dealt with opening/closing the office and POS system paperwork for up to $10,000

* Supported data entry and acquired client files for the Canada Revenue Agency

Page 2 - Julie Loeppky’s Resume

Trail Appliances Ltd. at the main office - 2015/16

Receptionist/Administrative Administrator

* Answered about 60 calls on a multi-line phone system to provided the public with answers to questions or transfer to a particular department

* Coordinated couriers, incoming and outgoing mail daily

* Generated price tags for merchandise on the sales floor weekly

Walmart Canada Inc. at the 130 Avenue store - 2015

Sales Associate in Fashion/Jewelry and Cashier

* Designated associate assigned to the Fine Jewelry counter, costume jewelry and accessories including management of inventory as well as a cashier during busy times

* Assisted in the fitting room stalls and motivated customers of their buying options

* Processed fashions merchandise and communicated through the PA system to coordinate the public with departments

Whissell Contracting at the main office (Temporary work) - 2014

Accounts Payable and Administrative Reception relief

* Administered lunchtime relief to support front reception

* Reconciled month-end statements

* Collated between Calgary and Lethbridge office

* Streamlined Accounts Payable with data entry and coded around 400 invoices monthly

Western One Rentals at the main office - 2013/14

Accounts Payable Clerk for Aerial Division

* Provided Accounts Payable by matched, coded and entered invoices

* Confirmed and organized purchase orders

* Arranged incoming and outgoing mail and couriers daily

FORMAL EDUCATION & CONTINUOUS TRAINING

Payroll Administrator Diploma - 2016 Academy of Learning

Compliance of Legislation

Fundamentals for Payroll 1 & 2

Bookkeeping - 2013 Academy of Learning

Basic Bookkeeping Level 2 Certificate

Basic Bookkeeping Level 1 Certificate

Office Administration Diploma Mount Royal University

Oil and Gas Administration option

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