Project Management

Nibedita Sahu

************@*****.***

803-***-**** (Cell)

Columbia, South Carolina

SUMMARY:

More than 5 years experienced IT professional expertise in PEGA (PRPC) development

PEGA CSA 6.1, CSSA 6.2 Certified professional

Experience on Requirement Analysis, Design, Implementation of PRPC in Agile and Waterfall Methodologies.

Expertise on Designing PRPC Case management, flows, Screen Flow, Assignments, Utilities, Decision, split for each, Spin-off, Split-Join shapes.

Expertise in developing User Interfaces (Sections, Harness and Flow actions), screen layout using Harness and Section.

Good knowledge in designing the application that follows all the Pega guardrails, DCO.

Defined Class Structures (Work, Data), Work Types, Folder, Work Object.

Understanding of using Clipboard, Tracer and SMA, PAL for performance analysis and Rules Inspector.

Experience in Oracle Database, Developed SQL Scripts, External Database connection, PLA, Locking, Rule Resolution.

Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.

Expertise in developing User Interfaces (Sections, Harness and Flow actions), screen layout using Harness and Section.

Expertise in creating the data model including page lists, page groups, properties and data transform.

Experience on creating the SLA events on the assignments.

Expertise in creating Validations and Corresponding Rules.

Worked on Circumstancing by creating the circumstance definitions.

Worked on Agent Management.

Work Exposure on Integration with PRPC.

Knowledge on product, patch and Skimming.

Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.

Worked on reporting wizard, list views, summary views, decision trees, decision tables, constraints, activities, edit input, Obj-validations, HTML Rules,

Worked on Correspondence rules, Data tables, database wizard, portals, sections, harness, flows, actions, bulk processing, customizing PRPC Rules, Connector Rules and Services

Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases.

Involved in Designing High Level Class structure, Workflows and Rulesets in Pega PRPC.

Good Exposure to Finance and Healthcare Domains.

Adept in verbal as well as written communication.

Excellent technical and communication skills.

Ability to meet deadlines and handle pressure coordinating multiple tasks.

Able to play a key role in analyzing problems and come up with creative solutions.

A quick learner who can absorb new ideas and can communicate clearly and effectively.

Good aptitude for problem solving and logical analysis.

Excellent coordination skills as a team member.

CERTIFICATIONS:

1.Pega (PRPC) CSA on July 2011

2.Pega (PRPC) CSSA on March 2013

3.Sun Certified Java Programmer (SCJP 1.6)

TECHNICAL SKILLS:

PRPC version: 7.2, 7, 6.2 SP2, 6.1 on Cloud.

Web Server: Tomcat 6.1 on Redhat Linux

PRPC Database: Oracle 11G

Functional Areas

Financial Services

Work: Personal Project (Jul 2014 – Till Date)

Project: PDN HR Application

Role: - Training/POC

Description:

Due to restrictions on certain type of US Visas, I was not authorization to work in US. I have been staying in US since 2014 and working on PDN projects. I do have PEGA personal edition installed on my home computer and attending training. I have completed the project HR Application in PDN using PEGA 7.1 and PEGA 7.2 versions respectively.

I have versed in below PEGA concepts:

Developed required business rules

Creation of process flow diagrams, screen flow.

Creation of validation rules.

Developed UI Interface, Section, flow action, Harness.

Troubleshooting using Clipboard, tracer, PAL.

Creation of activities, activity step methods, When rules and Declare Expression rules.

Experience in PRPC class, report definition, service level agreement.

Knowledge on locking, System Management Application, PegaRULES Log Analyzer, Agents, Circumstance, External Database connection.

Knowledge on Enterprise class structure, Case management, Performance Analysis.

Employer: TATA Consultancy Services (Aug 2013 – Jun 2014)

Client: Lloyds Banking group (LBG)

Role: - Developer

Description:

LBG is a major British financial institution which provided Retail Banking (including Mortgages and Sole Traders), Commercial, Life, Pensions & Insurance, and Wealth & International. The primary purpose of the RBBS program is to improve the way in which RBB manages its telephony and non-telephony work based activities. The key areas on which this program focuses are:

Reducing operating cost

Improving customer experience

Making simple for collogue

First release of RBBS delivery provides a generic process through which any of the business process can be initiated, managed, tracked and completed within the generic frame work.

Responsibilities:

Understanding requirements.

Present Playback sessions.

Design and coding of case generation flow.

Perform unit testing for the developed screens.

Preparation of project deliverable documents (Test case, Test Results, Release note).

Developed required business rules for Pega implementation.

Followed agile model for project execution and worked on user stories.

Involved in testing and bug fixing.

Identifying issues in the existing application and proposing solution to fix it.

Involved in creation of PRPC flow diagrams using Visio and interpretation of flow shapes for business scenarios.

Involved in Creation of validation (property-validation, obj-validation) rules to implement business logic validation.

Involved in developing UI Screens, flow action, activities.

Sound skills in troubleshooting performance tuning of PRPC applications using Clipboard, tracer, PAL.

Maintaining project documentation and revision as and when required.

Designing and developing the PRPC application based on the requirements.

Testing and debugging using tracer and rules inspector.

Involved in creating activities, activity step methods, when rules and decision rules.

Experience in PRPC Pega Rules and Process Commander Development of flow, flow action, section, class, data model, activity flow, migration of ruleset and managing ruleset.

Employer: Galax E Solutions India PVT. LTD. (Jan 2012 - Jul 2013)

Client: Catamaran (SXC)

Role: - Developer

Description:

Catamaran has had two systems that generate Case information and uses manual processes to identify potential Cases for review and action. By leveraging a Pega Rules Process Commander (PRPC) solution, Catamaran will have the ability to automate Controlled Drug Program Rules and Processes. The two primary data sources for these processes are RxClaim and RxInterACT wrapped by a PEGA solution that will help to:

Automate Case identification, evaluation and resolution

Offer Dashboard status reporting and underlying analytics

Integrate with the internal systems needed, using the web services already developed

Securely interface with appropriate web portals for external audiences

The proposed solution will be designed with reusability in mind for future expansion of similar supported business processes

Responsibilities:

Creation of Technical Specification Documents.

Design and coding of case generation flow.

Perform unit testing of the developed screens.

Preparation of project deliverable documents

Employer: Galax E Solutions India PVT. LTD.

Client: Medco Health Solutions

Role: - Developer

Description:

Medco Health Solutions is an American managed health care company currently serving the needs of more than 65 million people. Medco provides pharmacy services for private and public employers, health plans, labor unions and government agencies. The Universal Order Processing system database maintains the patient, prescriber data. The data about a patient can be retrieved from the patient database using different search criteria. The data about a prescriber can be retrieved from the prescriber database using different search criteria.

Responsibilities:

Preparation of patient search stories.

Preparation of prescriber search stories.

Design and development of patient and prescriber search sections.

Enabling hot keys for the different functionalities.

Perform unit testing of the developed screens.

Employer: Mahindra Satyam (Jun 2011 - Dec 2011)

Client: Internal Project (Management Corporation)

Role: - Technical Developer

Description: The prime objective of the project is to develop a framework which could be used at enterprise level. The framework provides various functionalities of an organization which can be used to integrate with its existing model. The framework also offers various levels of customization at the enterprise level. The entire framework or a part of it can be used to automate the organization’s workflow structure. The framework offers four different functionalities i.e. Recruitment, leave management, IT service desk (smart help desk) and Exit process.

Responsibilities:

Requirement gathering from the various sources.

Preparation of approach document with the gathered information.

Discussion of high level and low level designs with different team.

Design the process flow for IT service desk system.

Coding for the IT service desk (smart help desk) module.

Education:

Master of Computer Applications

Regional College of Management, Odisha, India

Bachelor of Science (Computer Science)

Sambalpur University, Sambalpur, Odisha, India

US Work Authorization:

H4 – EAD (Visa Sponsorship not required)

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