Administrative Assistant

Cynthia Rivera Home: 718-***-****

** -** **** ******, ***. 602 Mobile: 347-***-****

Jackson Heights, NY 11369 Email: **************@*****.***

PROFESSIONAL EXPERIENCE

DEUTSCHE BANK – New York, NY (2010-2017)

Administrative Assistant, Global Technology

Assisted 10 Directors with-in Global Technology divisions

• Managed busy calendars for all Directors to ensure prioritization and efficient time management

• Coordinated travel itineraries and agendas for both domestic and international

• Arranged video and conference call meetings across multiple time zones

• Facilitated the on-boarding of new employees and contractors to minimize set-up time for access rights

• Managed space and occupancy report for three divisions with-in multiple buildings and regions

• Supported the regional COO team with ad hoc request and or initiatives

• Submitted and tracked expense reports for all Directors and their direct reports

• Raised purchase requests via ARIBA, P2P procurement system for all necessary hardware and software

• Procured office supplies and approve invoices for payment upon receipt of goods

• Developed and update documentation to assist new joiners with divisional protocol for access rights

• Proactively provided administrative support for project work as necessary

• Provided overseas team visitors with security access and temporary workspace

Citi Alternative Investments – New York, NY (2007-2010)

Administrative Assistant, Citi Infrastructure Investors

Assisted the Director, General Counsel and team of five Investment Principals

• Managed hectic calendars for both Director and General Counsel

• Provided backup administrative assistance to the Partners of Citi Infrastructure Investors

• Arranged domestic and international travel for group road shows

• Generated a monthly group expense report for Auditing purposes

• Created, submit and monitor expense reports for group members

• Processed Controller exception approval requests for over the cap group expenses

• Aided Analysts in organizing confidential material for projects and or client presentations

• Submitted software license invoices for payment

• Screened and fielded high volumes of calls to appropriate recipients

• Coordinated conference calls for internal and external meetings

• Prepared letters, memos, and edit Power Point Presentations

• Ordered network accounts, hardware, software and supplies for all group members

DEUTSCHE BANK – New York, NY (1997-2007)

Administrative Assistant, Controlling IT

Assisted the Manager of Central Services Reporting and team of 22 globally

• Provided client support on ESSBASE, App used globally by Business Area Controllers for Head-Office reporting

• Created and maintained a user base of 3500 profiles on multidimensional reporting database

• Assisted Business Analysts and off-shore technical team with trouble-shooting user daily issues on Front office systems

• Compiled all necessary data for yearly application disaster recovery test

• Prepared and sent communication to users regarding software availability

• Created documentation and user manuals for functional processes

• Coordinated application training for clients and new hires on the Front and Back office systems

• Scheduled global meetings and coordinated video conference calls

• Actioned incident requests in a timely manner to meet with client service level agreements

• Managed security user recertification for various platforms to meet Audit requirements

Education

John Jay College - New York, NY

Majored in Forensic Psychology (1990 - 1994)

Deutsche Bank Corporate Training Program - Accounting & Analysis and Project Management (2006)

Skills

Microsoft Office suite (Word, Excel, Outlook & Powerpoint) Concur, P2P, GERs and Sharepoint. Bi-lingual in Spanish.

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