Customer Service Sales
Resume:
Chirag Parmar
Address: Date of Birth: **rd January 1991
Mobile: +968********
Bank Muscat building,
Al Wadi Al Kabir
4th floor, 302
Email: **********@*****.***
Career Objective:
I am a highly ambitious, driven and well committed individual who can lead a team and has a vibrant can-do attitude dedicated to building strong partnerships and delivering superior customer services and support the company’s brand and business partners. I want to enhance my knowledge and capabilities by working in a dynamic organisation that prides itself giving substantial responsibilities to a new talent. I want to grow as an individual and as a team. I want to succeed in a challenging environment having a desire to be a strong competitor in and for the organization Key Skills:
1. Customer Service
1 Sales (Frontline / Telesales)
2 Administration
3 Good knowledge of Word and Excel, e-mail and the internet 4 Leadership
5 Office Co-ordination
6 Assisting in events management
7 Marketing communication
8 Social Networking
9 Strategic planning
10 Team building
Profile:
I am a creative and enthusiastic person with a diverse range of Customer Service, Administrative; outgoing with strong and effective organisational and communication skills. I am very passionate about performing to any given opportunities. I can work well as an individual but I am excellent as a team player and can use my own initiative to achieve company objectives. I am well versed with computer, versatile and always ready to learn new skills.
Work experience:
Worked with Samsung for COMEX (IT and consumer electronics exhibition) as a sales associate in 2011 in Muscat, Oman
Worked with Samsung for COMEX (IT and consumer electronics exhibition) as a team leader in 2012 in Muscat, Oman
Worked with Nokia for COMEX (IT and consumer electronics exhibition) as a team leader in 2014 in Muscat, Oman
Worked with Mitsubishi as a team leader for Oman Motor Show in 2012.
Performed as a super/extra with the Bavarian State Ballet/Bayerisches Statsballet at the Royal Opera House Muscat in 2014 in Muscat, Oman
Worked in a video advertisement with a Dubai based company (award winning company at Cannes for short film) for Ooredoo. (Telecommunication company)
Worked with different event management companies for sports, fashion, dance, art and music events in Muscat, Oman
Team member at Ceroc (Modern Jive) Marylebone, London and at The Bridge, Westminster.
Worked as a sales associate with T.K.Maxx (Watford, UK) since November 2014 – October 2015. Regular duties were as follows:
- Running cash registers.
- Processing sales and returns transactions.
- Regular stock keeping.
- Ticketing and pricing.
- Ensuring high-level of customer satisfaction by providing outstanding sales service.
- Maintaining the shop floor, handling return of merchandises, achieving sales goals on a monthly, quarterly and yearly basis.
- Attending meetings with team leader, supervisor and managers from time to time.
- Assess customers’ needs and provide assistance and information on products.
- Building a positive and productive relationship with customers, suggesting rooms of improvement (example: marketing activities, changing shop floor designs and layout)
Intern as a purchase ledger assistant at Shaneel Enterprises Ltd, Watford, United Kingdom in 2015. Duties during work period were as follows:
- Providing support to the accounts and finance team.
- Updating daily cash book and cash flows.
- Providing monthly management reports to the financial controller.
- Processing journal entries
- Completing month end reports
- Filings and scanning papers in their appropriate folders
- Producing work such as letters, database, spreadsheets, reports, and presentations and any other duties that may need to be performed from time to time.
Team member of Oman Events since January 2017, performing duties such as:
- handling the social media platform
- promoting and advertising events
- assisting with online queries through social media apps
- attending meetings and coordinating events
- undertaking any other required duties required to attend from time to time
Performed as a super/extra with American Ballet Theatre at the Royal Opera House Muscat in 2017
Academics:
MBA in International Business
(September 2014 - September 2016)
University of Greenwich
London, United Kingdom
Bachelor in Business Administration
September 2009 - July 2012,
Waljat College of Applied Sciences
Muscat, Oman
Interests:
I like listening to various genres of music, learning different forms of dance, performing arts, playing/watching football, interacting with people from different culture and different backgrounds, attending various festivals, learning new languages and culture, travelling and exploring.
Languages:
English
Hindi
Gujarati
Reference available upon request
Contact this candidate