Interested in CRM, HRM and Corporate Sales
Resume:
SRIDURGA C
Mail: *******@*****.***
Objective
I wish to find synergy with working in an environment where I would be able to put by academic qualifications and exposure as a backbone for professional development and in turn assist the growth of the organization concerned.
Academic Qualification
M.B.A Madras University, Chennai, 2014 with 75%
B.C.A Annai Velankanni’s College, Chennai, 2011 with 75%
XII Saradha Vidhyalaya Hr Secondary School 2008 with 88%
X Saradha Vidhdhyalaya Hr Secondary School 2006 with 71.6%
Employment
Customer Support Executive Novatium Solutions Pvt Ltd Since June 2011 to Chennai Perungudi. May 2012
Role & Responsibility
Give an overview of Novatium Products, Offerings and conduct demo.
Brief Customers about Cloud Computing Technology.
Explain about Novatium Cloud Computing Solution to the Customers and its advantages over a Regular Desktop Computer.
Set Appointments for Executives to conduct Home Demo of Novatium Devices for the Advt. responses and follow up about the Home demo conducted for Sales Closure.
Administrative Works as Answering phones, Taking memos and Maintaining Files.
Employment
Front Office Manager Evocon Private Limited Since May 2012 to Dec 2013 Chennai T.Nagar
Role & Responsibility
Ensuring the front desk provides a Professional and friendly service for visitors.
Managing, training and arranging Staff Scheduling for Front office.
Acting as Liaison between General Manager and Staff.
Book keeping and Scheduling for Office Meetings.
Documentation and Specialized Duties.
Employment overlook and Salary preparation.
Employment
Business Development Officer Loyal Housing Pvt Ltd Since Jan 2014 to Jan 2015.
Chennai Anna Nagar
Role & Responsibility
Develop effective relationship with customers via regular meeting and identify further business development opportunities.
Work with group marketing to develop Marketing Campaigns and Support Sales Strategy.
Generate New business and raise awareness of other Company Projects.
Undertake regular Project Reviews.
Work with and Expand current Prospect database to generate effective leads for Business.
Ensuring all Online Portals had right information about the Project.
Making Necessary corrections in Online Portals and Website.
Coordinating with vendors and designers for designs correction and Finalization.
Maintaining, Training and Staff scheduling for Customer support, Site visits and Stall Participation.
Scheduling and Taking care of all Marketing activities.
Taking care of folder segregation & file management.
Maintaining confidential & daily reports.
Employment
Customer Relationship Manager Yashva Classic Homes Since Jan 2015 to Nov 2016.
Chennai Anna Nagar
Role & Responsibility
Designing and implementing Customer Relationship Protocals.
Dealing with difficult customer issues and Interacting with them.
Generate list of Properties that are compatible with buyers needs and Financial resources.
Accompany buyers during visits and inspections of Property, advising them on the suitability value of homes they are visiting.
Fix appointments to show homes to Prospective Buyers.
Carry out extensive Competition analysis and Share insights to the Management.
Taking care of all Marketing activities and coordinating with Marketing team for Execution of Events.
Active Participation in Project Launching and expansion of business.
Conducting and taking active participation in exhibition and promotion of Projects.
Ensuring Maximum sales achievement.
Acting as Liaison between General Manager and Staff.
Book keeping and Scheduling for Office Meetings.
Documentation and Specialized Duties.
Employment overlook and Salary preparation.
Taking care of loan & Registration Process.
Employment
Correspondent American Kidz Play School Since Nov 2016 to till now.
Chennai Velachery
Role & Responsibility
Address the students on Moral Principals, Social and Environment issues.
Conduct meeting to improve teaching methods and performance of Students.
Motivate Students before the actual delivery of the Students.
Use different methods and techniques for Teaching.
Interact with Students to induce Curiosity, Motivate and Provoke thinking.
Give activity application and work assignment beyond the book.
Maintain Cleanliness and Discipline.
Training
Attended a Special Professional Training Program conducted by M/s Mercuri Goldmann for handling Customers at the Novatium Store.
Montessori Education Training Program Conducted by American Kidz.
Strengths
Strong Interpersonal and Organizational Skills
Ability to learn, adapt and continuously improve upon my capabilities
Focused and Result oriented approach in my work assignments.
Diplomacy and ability to Communicate Clearly.
Firm Leadership skill, Ability to Multitask, Priorities and Time Management.
Personal Data
Sex
Female
Marital Status
Single
Date of Birth
28.07.1991
Nationality
Indian
Father’s Name
V. Chakrapani
Address
No.14, Sathyamoorthy Nagar, Nandanam, Chennai – 600 035.
Hobbies
Reading Self Improvement Books.
Listening music.
Languages Known
Mother Tongue : Tamil
Others : English
Date:
Place: Chennai Sridurga.C
Contact this candidate