Nuno J Gama

Prince George BC

905-***-**** ac3kv7@r.postjobfree.com

LinkedIn: ca.linkedin.com/pub/nuno-gama/17/51/4b6

Career Objective

To be a part of the management in a multinational or large Canadian company undergoing expansion or consolidation of developing strategies within the hospitality, golf, real estate and services sectors.

Executive Summary

A dedicated and strategic professional in the realm of hospitality, golf, residential, industrial and commercial real estates and service (especially food and beverage) sectors who has delivered astounding financial and non-financial results while providing his peers and staff with constant leadership and mentoring. This has been possible because of the hard work and attention to detail starting from planning and designing based on the targets to be achieved, the methodology, timetable and the management of human, physical, economic and financial resources.

As an expert in the field, I keep myself systematically updated with new and different techniques, business evaluations and operational improvements. This knowledge I try to implement in various opportunities using my sharp analysis and problem solving skills while achieving timelines and meeting budgetary constraints. With my international exposure, I have developed an open mind and the ability to communicate efficiently with various nationalities while handling multiple tasks in different environments. Core Competencies

Property Management.

Strata Management

Golf Operations.

Real Estate/Golf Consultancy.

Food & Beverage

Marina Operations

Hotel Management

Summary of Experience

a) Real Estate & Golf:

Identified new business opportunities within relevant areas of real estate and golf.

Analyzed business opportunities within the market context and their feasibility.

Advised and/or created the concept and master plan.

Monitored and lead the Environmental Impact Assessment process till the final stage of approval.

Managed the purchase and construction or reconstruction of properties for re-sale.

Management of golf courses, villas, hotels and resorts. This includes: o Overseeing, supervising and coordinating the daily activities of golf course personnel.

o Hiring, training, scheduling and routinely evaluating employee performance. o Supervising the collection of greens fees and other related revenues. o Preparing and submitting annual budget requests and administering the approved budget.

o Ensuring proper preparation and maintenance of all financial records and reports.

o Planning, promoting, scheduling and supervising golf tournaments and other recreational golf outings.

Have been a part of several successful consulting projects as illustrated in the employment history.

b) Food and Beverages (F&B) Operations Management:

Accountable for the smooth running of the food and beverage offerings.

Was responsible to develop, innovate and deliver a product mix which is quality driven while maintaining aggressive financial returns. Also reviewed products delivered to ensure KPIs are met.

Drove operations ensuring that all working methods are reviewed and best practice is achieved so that business can grow while delivering excellent guest service.

Developed relationships with external suppliers to ensure the best reputation within the industry.

Worked closely with the staff to manage correct stock levels and mitigated pilferage.

Ensure strict compliance with all relevant hygiene and safety legislation and requirements.

Liaised with the sales and marketing team to collate and respond to all customer correspondence ensuring communication to the entire team where appropriate. Key Achievements

SGQL: Achieved 120,000 rounds of golf across 2 golf courses.

SGQL: Organized a very successful Portuguese Open which attracted the best talent.

SGQL: Managed a $10 million golf operation with over 750 members.

SGQL: Through my intervention heavy investments were made in improving the facilities and the courses resulting in the number of rounds of golf played rise by 10%, revenue increase by 50% and profitability growing by 65%. Market share was around 12%.

SGQL rose to first place in the ranking of Golf Courses in the Algarve in terms of Rounds of Golf and in 2004 DN EMPRESAS placed SGQL SA in 847th place in its list of the best 1500 small and medium-sized companies.

Managed single home properties with an average value of $8 million. Employment History

Super 8 – Prince George

2017 General Manager

Harrison Lake Hotel Ltd.

2015 – 2017 General Manager

As general manager I am responsible for overseeing and providing direction in the various aspects of management of the Hotel, including, front desk, housekeeping, food & beverage, spa, maintenance, sales & marketing, accounting, budgeting and human resources. I was performing simultaneously the duty of General Manager at Poets Cove Resort & Spa Ltd for the last 6 months.

Poets Cove Resort & Spa Ltd.

2014 . 2016 General Manager

As general manager I am responsible for overseeing and providing direction in the various aspects of management of the facilities (which comprises of a residential, hotel and marina resort), including operations, costumer services, sales & marketing, food & beverage, accounting and budgeting, human resources and maintenance. Mangais Ecoturismo SA.

2010 to 2013 • General Manager

As general manager I was responsible for overseeing and providing direction in various aspects of management of the facilities (which comprises of a residential, hotel and golf courses resort and an industrial commercial business park) including operations, customer service, sales and marketing, food and beverage, accounting and budgeting, human resources and maintenance. I was also involved in a more strategic role of guiding and assisting the board of directors in the development of the facility's long- and short-range objectives, goals, policies and programs.

Dgolf LDA

2005 to 2009 • Proprietor & Manager

As manager, I developed business opportunities in real estate and managed golf courses. I also monitored the Environmental Impact Assessment process leading the entire team. I was also responsible for the management of purchase, construction or reconstruction of properties for re-sale. In some of the consulting projects I took charge of drawing up the concept and master plan as well, some as large as 55,000 m2 of construction. In addition, the consultancy projects undertaken by the company include:

Diogo Martins, Mértola: 18-hole golf course, apartment hotel, 125 villas and 4 tourist resorts.

Sabrosa, Vila Real. Douro Grape Valley: Wine and golf resort, 18-hole golf course, hotel with 120 rooms, 137 villas and 525 houses.

Vila Nova de Gaia / Porto. Quinta Marques Gomes: Golf academy, hotel, school and health facilities, commercial spaces.

Purchasing Properties in Lisbon and the Algarve. Birdie LDA

1996 to 2006 • Proprietor & Manager

As proprietor and manager of a service provision company supporting proprietors at Quinta do Lago, I was responsible for complete management of 50 private villas at Quinta do Lago. This is in addition to treasury management, general administration and maintenance and rentals of holiday houses and villas.

Sociedade do Golfe da Quinta do Lago SA

1996 to 2004 • Administrator

As the administrator of a luxury development comprising of two golf courses with 750 members where over 100,000 rounds of golf were played per year, I was responsible for company administration, consultancy encompassing integrated business design, management systems, licensing processes etc. I also helped in organizing the Portuguese Open in 2001. Participated and contributed to the management of the following real estate and golf projects:

Figueira da Foz: 18-hole golf course, hotel and 144 villas.

Girona/Spain: 36-hole golf course, hotel, 250 villas and 150 houses. In addition, I was a member of the Board of Directors of PGA Golf da Catalunya in Girona, Spain. This involved monthly inspections and reporting directly to the Board of Directors. I also attend the Annual General Meeting regularly.

Clube da Quinta, Quinta do Lago SA

1990 to 1996 • General Manager

As general manager of the club, I was accountable for the management of investment accounts of upper class and high upper class clients consisting of villas and apartments. I was responsible for the management, administration, maintenance and rentals of 150 private villas, Lakeside Village with 50 apartments and 95 villas and San Lorenzo with 95 apartments. I put together an extraordinary portfolio of important clients in the area of holiday apartment and villa rentals at Quinta do Lago making this one of the season's most symbolic undertakings.

Four Seasons Country Club (Time Share Operation)

1986 to 1990 • Assistant to the General Manager& Food and Beverage Manager As the assistant to the general manager and acting as food and beverage operations manager, I primarily dealt with the development of the Quinta do Lago Resort with 100 Villas and was responsible for managing operations in the absence of general manager. I was also responsible for purchasing food and beverages, stock management, cost and quality control of food and services and management of human resources and marketing. Hotel Alfa Mar

1986 to 1986 • Assistant to the General Manager& Food and Beverage Manager As the assistant to the general manager and acting as food and beverage operations manager of a front beach hotel with 500 rooms, I was responsible for the food and beverage operations and in the absence of the general manager, was accountable for the management of the hotel operations.

Ramada Hotel Airport West

1977 to 1985 • Assistant to the General Manager & Food and Beverage Manager As the assistant to the general manager and acting as food and beverage operations manager of a corporate airport hotel with 300 rooms, I was responsible for the food and beverage operations and in the absence of the general manager, was accountable for the management of the hotel operations.

Courses, Trainings and Seminars:

a) Formal Courses:

1985: Food and Beverage Manager Course, Humber College, Canada.

1975: General Course in Commerce, Portugal.

b) Real Estate/Golf Projects:

2004: Construction and Maintenance of Greens, San Diego, USA.

2004: Drainage on Golf Courses, San Diego, USA.

2003: Basic Management of Greens, Atlanta, USA.

2003: Disease Identification and Control, Atlanta, USA.

2003: Golf Course Construction and Management Techniques, Orlando, USA.

2001: Environmental Impact Assessments, Lisbon, Portugal. c) Other:

2017: Wyndham School of Hospitality Operations “ELO”.

2015: Occupational First Aid.

2015: Food Safe.

2014: Serving it Right, BC Responsible Beverage Service Program.

2013: Automotive Law and Ethics, Toronto, Canada.

2001: Finance for non-financial professionals, Lisbon, Portugal.

2001: Employment Law, Lisbon, Portugal.

1998: International Conference on Water Management - Algarve and Andaluzia: Challenges and suggestions; Algarve Regional Economy and Development Research Centre, Seville, Spain.

1995: Finance for non-financial professionals, Lisbon, Portugal.

1995: Employment Legislation, Lisbon, Portugal.

1994: Tom Peters, Lisbon, Portugal.

1992: "Annual Marketing Plan" course, College of Tourism and Hotel Management, Algarve University, Faro, Portugal.

1985: Ramada Hotel's training in Customized Service, Toronto, Canada.

1985: Supervision by the Ontario Association of Hotels and Motels, Toronto, Canada. Associations and Diplomatic Representation

2007 - 2012: Honorary Consul for the Russian Federation in the Algarve, Portugal.

2008 – 2011: Secretary at the General Meeting, Portuguese Golf Federation.

2005 – 2007: Chairman, Portugal Russia Business Association.

2004 – 2007: Member of the Management and Chairman of the Committee of Inter- Association Relations, Portuguese Golf Federation.

2003 - 2004: Member, ATA.

1997 – 2006: Chairman, ADCQL – Quinta do Lago Sport and Cultural Association.

1997 – 2004: Member, GCSAA - Golf Course Superintendents Association of America.

1997 – 2004: Member, AHETA – Association of Hotels and Tourist Developments of the Algarve.

1977 – 1985: Member, Canadian Hospitality Institute. Skills

Proficient in Microsoft Office Applications

Proficient in English and Portuguese with working knowledge of Spanish. References

Dwight Muller Proline Management. Victoria BC

Bill Scott Treasure Strata/PCOA Poets Cove. Nanaimo BC

Ron Newman President Strata/PCOA Poets Cove. Calgary AB

Bruce Lane Entrepreneur Victoria BC

Gamal Hana F&B Manager Harrison Hot Springs BC

Pamela Sylvan PR. Victoria BC

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