Medical Assistant Customer Service

MIRANDA POWERS

Telephone: 954-***-****

**********@*****.***

Certifications: Phlebotomy, EKG, HIV/AIDS and OSHA, CPR/First Aid/Cert. Peer Specialist mental Health and Recovery Coach/ Cert. Behavioral Health Tech., WHAM, WRAP, Leadership and Wellness Coach.

Employment history:

Dr. Habeeb Ali Lakhani Pembroke Pines, FL

Medical Assistant Intern 2016-2017

Administered subcutaneous or intramuscular injects, in accordance with licensing restrictions. Collected specimens at specific time intervals for tests. Preformed office duties and maintained complete customer satisfaction.

Pathway to Hope Fort Lauderdale, FL

Behavioral Health Technician 2016-2017

Observed patients in order to detect behavior patterns and reported observations to the medical staff. Also recorded, intervened and assisted patients with case management issues, personal hygiene concerns, and overall monitored the physical condition of the patient, ensuring the best mental and emotional care. Conducted intakes, and drug testing and record keeping.

G&G Healthcare LLC. N. Miami Beach FL.

Medical Assistant 2014- 2016

Provided excellent customer service, while assisting them in checking in and scheduling appointments. Assisted in pharmacy refills. Recorded clients complete medical history. Collected labs, recorded them and sent them out for testing.

Henderson Behavioral Health Fort Lauderdale, FL

Peer Support Specialist 2013-2015

Assigned clients for the Hill project, provide case management, provide shelter and placement living. Facilitated WHAM and WRAP training for current clients in the program. Provided individual counseling on moderation living and teach them how to live a healthy life.

Archways Mental Health Center Fort Lauderdale, FL

Peer Specialist 2011- 2012

Provides/ensures the provision of services needed to clients on Comprehensive Community Service Team (CCST) on a regular and emergency basis. Offered peer support and encouragement through relationship building. Transported clients to appointments in the community and secured needed resources. Visited clients in jails and hospitals as needed. Advocated for clients and became a role model. Assisted with the admission process for individuals for CCST, and provided client orientation.

Singer Island Rehab Singer Island, FL

Behavior Health Technician 2010-2012

Education

Concorde Career Institute Medical Assistant Diploma/Certified Nursing Assistant

North Side High School High School Diploma

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