Negotiating, Communicating, team management, and project planning

Curriculum Vitae

Christine Saad Khalil Makram

* ******* ******* ****** ** Teraa – Shoubra– Cairo.

Tel. : 02 22362824

Mobile : 012-********

E-mail : *********.******@*****.***

CAREER OBJECTIVE:-

Seeking a challenging position in a respectable establishment Firm with a professional Prospect or at a foreign company in which I can fully demonstrate and enrich my skills, abilities and background of my languages and my work experience.

PERSONAL SKILLS:-

Ready to work in a challenging environment with tight deadline

Have the ability of self-learning in a short time

Willing To know more.

Reliable & Skilled in motivating and interacting with the public.

Ability to identify problems and implement effective solution.

Self-confident & well motivated to work.

Enjoy Working as a team member, and work effectively under pressure

Good communication skills

Good Negotiating Skills

Presentation Skills.

EDUCATION BACKGROUND:-

“MBA” Holder - Earned my Master Degree of International Business Administration (Global Management) at Eslsca University in France.

Earned Diploma Certificate from Eslsca University - France in International Career Management and Human Resources

Local TOEFL Exam.

Faculty of Commerce - Bachelor of Accountant (English Section), from the Integrated Thebes Academy, June 2006 - Grade: Good

Thanaweya Ama Certificate - June 2002

Port Said Language School – Zamalek (Primary – Preparatory – Secondary)

COMPUTER SKILLS:-

MS Office: MS Word, MS Excel, MS Power Point & MS Outlook.

Use of Internet and e-mail

El Motamem for Accounting

LANGUAGE SKILLS:-

Arabic: Mother Tongue.

English: Very Good Spoken & Written.

French: Fair.

WORK EXPERIENCE:-

Account Service Management (June 2016 – Recent)

Dealing with Purchasing and sales departments and build relationships with particular customers.

Identify new sales opportunities within existing accounts .

Maintains the company's existing relationships with a client or group of clients, so that they will continue using the company for business.

Serves to understand the customer's demands, plan how to meet these demands, and generate sales for the company as a result

Conduct meetings for discussing the progress reports and problem areas with other departments heads

Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy, monitor and advice on the progress to enhance the professional.

Participate in meetings, training, workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions.

New Projects:

o Complete special projects as assigned.

o Assist with New and special projects as needed

o Ensuring that all projects are delivered on-time, within scope and within budget o Develop a detailed project plan to track progress o Measure project performance using appropriate systems, tools and techniques o Ensure the timely and successful delivery of our solutions according to customer needs and objectives

o Report and escalate to management as needed

o Perform risk management to minimize project risks o Establish and maintain relationships with third parties/vendors o Create and maintain comprehensive project documentation o Support Controller with special projects and workflow process improvements.

Assist in Clients Handling:

o Manage and solve conflicts with clients

o Meet time deadlines for accounts

o Assist in development and implementation of new procedures and features to enhance the workflow of the department.

Handle clients’ issues relating to staff conflicts, absenteeism, performance issues, etc.

Tasked with bringing more clients into the agency to increase revenue

Work with each direct report to establish goals and objectives for each year.

Supervise Client Servicing department.

Develop a trusted advisor relationship with key accounts and customers.

Accounting Manager Duties: (June 2014 – Recent)

Prepare weekly aging reports

Forecast and track key account metrics

Ensure an accurate and timely reporting of all financial information monthly, quarterly and year end reports.

Keep the records of our yearly progress in sales, collection and accounts receivables.

Collaborates with the other finance department managers to support overall department goals and objectives.

Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.

Responds to inquiries from the Director of Finance, Controller, and other finance and firm wide managers regarding financial results, special reporting requests and the like.

Assist in development and implementation of new procedures and features to enhance the workflow of the department.

Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff.

Support Controller with special projects and workflow process improvements.

Properly investigate any non-payment circumstances. They are also saddled with the responsibility of resolving conflicts and negotiating with clients.

Forecasting cash as a way of supporting the company’s financial planning, and to update account receivables by simply monitoring and coordinating bank remittance and processing for daily orders of sales.

Create and review accounts receivables reports and maintain records.

Revising Delivery receipts to ensure the issuance of invoice to every receipt.

Issuing Quotes, Proposals, and contract.

Reviewing production orders (print house) and finalizes it with Invoices to ensure that we cover all our cost and attain our Margin.

Revising Digital printing Supplier statements.

Setting prices for breakdowns.

Accounts Receivable Manager:

Set objectives for the accounts receivable that align with the accounting department’s goals

Monitor processing of invoices

Ensure timely collection of payments and conduct credit checks

Negotiate with clients in non-payment cases

Receiving and Collecting Customers Checks & Invoices.

Handle a broad scope of internal processes including daily management of billing, collections, reconciliation, general ledger and month-end-closing with a main focus on accounts receivable functions.

Reviews receivables and proactively manages the collection process

Prepare monthly, quarterly, annual and forecasting receivable reports

Organize records of invoices, receipts and deposits

Ensure high-quality invoicing and collection procedures that comply with the law

Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments

Preparing the Clients Account statements.

Reconciliation of Account Receivable accounts

Assisting other departments:

o Relate with members of staff from other departments towards achieving the end goal of quickened credit remittance.

o Preparing statistical Reports Related to The Customer Service Department. o Contribute information towards strategic planning and reviews, as well as implement quality productivity to ensure customer-service standards are met. o Enters debits/credits, researches and resolves billing/payment discrepancies and works with appropriate parties to ensure timely posting of necessary transactions

Assistant Financial Director and Accountant at AR Publication for Seven Years.

Monitors data processing and internal control systems for all functions of the Department operations, including but not limited to: o Payroll

o Utility billing

o General ledger

o Accounts payable

o Accounts receivable

Provides assistance to the Finance Director

Analyze problems, evaluate alternatives, and implement creative recommendations.

Techniques for dealing effectively with the public, vendors, contractors, and city staff, in person and over the telephone.

Coordinates and prepares audit work papers, schedules and reports.

Prepares work papers for taxes and special assessments.

Provides external auditors with requested information

Coordinates monthly bank statement reconciliations and cash balances

Oversees the utility billing function; responsible for updating procedures and policies for efficiency and customer service.

Completes month end Procedures, with Supervision by Collecting Financial Document & Inputting Data, recharges, budget vierments &journal into computerized Finance System, data bases and spreadsheets with accuracy using standard keyboard skills.

Files Source Document in Accordance to Department Procedures.

Plans own Work day, with little Direct Supervision to meet financial timetables/priorities/deadlines set by Finance Manager.

Respond to Routine Enquires from Staff/Costumer & Suppliers and investigates as required.

Accountant at AR Publication Advertising Agency for One Year.

Receiving and Collecting Customers Cheque & bills (Internally).

Preparing Statistical Reports Related to The Customer Service Department.

Assisting in the Responsibilities of Daily Local Operation.

Issuing Invoices and Preparing the Clients Account.

Direct Sales at ALICO Insurance Company – Mohandessein Branch From June 2004 till September 2004

INTERESTS AND HOBBIES:

Internet navigation, Social work, organizing and managing

Sports in general

Traveling to new destination

Reading.

PERSONAL DATA

Date of Birth : 1st of October 1985

Place of Birth : Cairo

Marital Status: Single.

REFERENCES

One Month notice period from accepting the job offer.

Contact this candidate