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Microsoft Office Support

Location:
Silver Spring, MD
Salary:
60000
Posted:
December 02, 2017

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Resume:

SAYDEKON ALPHEAUS CHARLES REEVES

***** *** ******** **** #****, Silver Spring, MD 20904 C: 267-***-**** ***************.******@*******.***

Summary

Human and Social Services Professional that is highly-motivated community service professional skilled atnetworking, media outreach, and relationship development. Adept at gathering and analyzing communitycultural, educational, social and demographic data to develop local programs. Exceptional communication andpublic speaking skills. Also, flexible, adaptive, and versatile team player who maintains a sense of humor underpressure.

Summary of Skills

Event planning and logistics Non-profit marketing

Excellent interpersonal skills Event planning and logisticsStrong communicator Kickboard, Jupiter, Quic Docs, Ultipro, GoogleCulturally-intelligent, competent, and sensitive Doc, Microsoft softwareCreative and innovative thinker Social networking expertSelf-starterSkilled multi-taskerDetail-orientedFast learner

Professional Experience

Coordinator of Community Services 11/2017 to CurrentMedical Management and Rehabilitative Services Linthicum, MDDuties include coordinating and monitoring authorized servicesCommitment to self-determination principles; be skilled at consensus building; have knowledge of communityresources and strong written and oral communications skillsProvide assistance to individuals with varying degrees of disabilities to develop community connections andsupport networks within a person- centered planHave good negotiation skills, persistence, flexibility and the ability to deal professionally and positively withdifficult situations, time management, organizational, and computer and documentation skillsProvide technical support and direct assistance in locating services to include resolving crisesAdvocate for and assist individuals in advocating on their own behalf to include recommendations to empowerpeople with disabilities or to expand or improve the service delivery systemParticipate in meetings and training sessions that offer learning opportunities and that promote and enhanceskills and professional developmentMaintain accurate up-to-date files for each individual served and maintain other files as necessary for thesuccess of the projectWillingness to travel to the individual homes and Medical Day Care to develop a person-centered plan, tomaintain quality of services and eligibility Able to work a flexible schedule, including evenings and weekends to meet the needs of peopleserved Designated home office space which must satisfy all HIPAA requirementsExcellent organizational, prioritization and interpersonal skillsTelework from Home Based OfficeFamiliarity with Microsoft Office Suite (Word, Excel, Access, and Outlook), databases, and using WebEx,Google Hangout, or similar tools to communicate remotely

DREAM Coach-Behavioral Support Specialist 07/2015 to 10/2017

Democracy Prep Congress Heights Public Charter School Washington, DCAn educational reformer that had an unwavering commitment to the Democracy Prep mission and vision ofcollege success and authentic civic engagement for scholars. A professional with a proven ability that workedcollaboratively and flexibly with a diverse team of teachers and administrators. A youth mentor with the skillsand knowledge that assisted scholars with navigation of the “no excuses” school culture. An experiencedschool-based work experience.Created, monitored, and sustained a disciplined school culture of high academic and behavioral standards.Implemented consistent school-wide management practices for all students and individualized managementplans incorporating discipline, structure, appropriate incentives, and high expectations. Assumed personalresponsibility for the academic and social progress of all scholars.Communicated effectively and maintained strong relationships with students, families, and colleagues.

Academic Behavior Interventionist-Dedicated Aide 04/2015 to 07/2015Align Staffing Washington, DCSupported two (2) students with academic and behavior needs throughout the school day by making thecurriculum and daily activities accessible for the students.Reported directly to the Principal, Act (Academic Collaboration Team) Coordinator, Teachers, SchoolPsychologist, DREAM Coaches, Executive Director.Supported the creation of environments and instructional opportunities that meet the needs of diverselearners-the two students and their classmates.Provided individualized behavior and academic supports to improve the two students' academic, social, andbehavioral improvement and achievement of individual academic and behavioral goals in support of students'IEP goals.Consistently implemented behavioral and academic strategies outlined in the two students' IEPs.Assisted young children with mannerism, hygiene, meals and other daily activities.Used a variety of instructional materials, resources, and experiences to enrich students learning (computerreading and math applications, cue cards, library, reading and math games).Supported the classroom teacher in monitoring students progress.Communicated the individual children's goals and progress to families and also ways in which the family cansupport the child at home and community (library, after-school program, etc.)Maintained confidentiality and treat all information about children and their families in strict confidence.Created and supervised a safe environment for children with sensory integration disorder and other specialneeds by accommodating both their developmental and learning requirements.Regularly observe students and take anecdotal notes to inform planning in the arrangement of small groups,classroom set up, integrations of students' interests in learning activities, and subsequent assessments.Established positive relationships with colleagues, students, families and the community which reflectrecognition of and respect for every individual.Fulfilled the standards of professionalism including appropriate dress, attendance and timeliness

Behavior Support Specialist Special Education-Severe-to-Profound 10/2014 to 03/2015Barrow County School System-Apalachee High School Winder, GeorgiaEstablished a safe play environment for the children.Maintained daily records of children's individual activities, behaviors, meals and naps.Promoted good behaviors by using the positive reinforcement method.Created and implemented developmentally-appropriate curriculum that addressed all learning styles.Supervised children on field trips to local parks, fire stations and zoos.Encouraged children to be understanding of others.Maintained a child-friendly environment with access to outdoor activities.Helped children reach milestones in the area of self-care.Developed professional relationships with parents, teachers, directors and therapists.

Worked closely with the site director, family care workers, classroom teaching team and other specialists.Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.Collaborated with colleagues on developing new classroom projects and monthly themes.

Therapeutic Residential Counselor/Assistant Trauma Unit Supervisor 09/2012 to 04/2014St. Mary's Home for Children North Providence, RISupervision of 10-14 direct care staff, coordinating the establishment and maintenance of a therapeuticenvironment, planning and implementation of program activities and managing behaviors. Assisted in the oversight of daily operations of one of Harding-Acute Trauma Unit -residential unit that servesboth boys and girls with a variety of mental and behavioral health issues.Served as a role model, mentor, leader, and/or trainer to unit staff.Participated in maintaining unit compliance with state and agency regulations, supporting children withpsychiatric disorders, ensuring documentation of all program reporting requirements, assisting in emergencycrisis interventions, and performance management of direct care staff.Provided support to the individuals (adolescents and children) living in residences-various units.Assisted in the implementation of the residential portion of each resident's Individual Education Plan (IEP),Individualized Residential Treatment Plan (IRTP) and Behavior Plan (BP)-support included facilitating theresident's achievement of personalized goals that are tailored to his/her needs and ability.Worked and monitored cooperatively with other supervisors and direct support counselors on various unitsproviding therapeutic services-social skills, circle group support, creative activities, weekly outings, life skills,academic support, one-to-one interventions, etc.Trained in Medication Administration and Therapeutic Crisis Intervention (TCI)-used least restrictive methodsduring crises, etc.

Academic Background

Master of Science: Human and Global Social Services 2017Walden University Minneapolis, MN, United States

As a Scholar-Practitioner or Human & Social Services Professional, am committed to improving the quality oflife for others and also committed to helping consumers or clients reach their goals. Whether my work focuseson conflict management, mental health, crisis intervention, or other community needs, have been prepared tomake an even greater impact by practical and theoretical knowledge and skills gained in Human and SocialServices with Walden.The Master of Science degree earned in Human and Social Services focuses on buildingservice effectiveness and professional skills in the area of Global Social Service practice within a globalcontext. As a practitioner and a professional, will develop a holistic, interprofessional perspective that betterequips me to assist individuals, families, and organizations navigate social services in their communities.Furthermore, as a human service professional have been given the tools to work with multicultural populations,immigrants, refugees, and transient communities in the U.S. and all over the world. In this specialization of Global Social Services, have also been trained to have a global consciousness andcultural awareness to serve a variety of international groups and knowledge and skills acquisitions can beattributed to these courses i.e. Cultural Intelligence, Cross Cultural Ethics, Cultural Diversity, StrategicPlanning, Human Services Administration, Interview & Case Management, Management and Leadership,Social Change for Professionals, etc. These courses explored cultural differences and strategies for workingeffectively across a variety of cultural contexts. Overall, this specialization-Global Social Services have prepared me for a variety of career opportunities in theU.S. or around the world. For example, work in U.S. agencies that serve immigrants and refugees, or workinternationally in U.S.- sponsored social services or international specialty agencies abroad.

United States

The Family and Consumer Sciences (FACS) with a Professional and Creative Industries cognate program seeks

knowledge and the education of professionals. This program includes family and child development, clothing,

Bachelor of Science: Family & Consumer Sciences-Human ServiceLiberty University Lynchburg, VA,

to strengthen the individual, institution of family and communities through the dissemination of biblical

interiors, consumer economics, and event planning.

Affiliations and Volunteer Experience

Membership

Member of Bethel World Outreach Ministry International-2016-PresentMember of Walden University Alumni Association-Beginning December 2017Member of National Organization of Human Services-2016Member of Liberty University Alumni Association-2001Member of Saint Benedict's Preparatory School, Newark, NJ-1996

Volunteer Work

Bethel World Outreach Church-Lay MinisterJudah 3 Caregroup Leader 2017-PresentWeekly Transportation Ministry-2016- Present Mission ContinuesDemocracy Prep Congress Heights Garden and School Painting-2016 & 2017 Democracy Prep Congress Heights-Summer 2016Canvasser

2001



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