PROFESSIONAL SUMMARY
Determined, result-driven Project and Program Management Manager specialized in IT, Telecom and Computer Systems designs. High integrity, enthusiastic leader with vast experience in Project Management and Customer Support. Business and functional expertise with a tenacious commitment to exceeding customer goals and getting projects to completion on time and on budget. Proven leadership ability to develop and deliver key available technology in organization roadmap. Building strong relationship with the stakeholders across organization with focus on a business solution. Highly organized, diversified and flexible.
Core Business Competencies
Delivery of new products and services in Agile environment Experienced with System Development Life Cycle (SDLC) Program and Project Management Business and Technical Requirements Strategic Partnerships Customer Relationship Management Vendor Management Strategic Initiatives Revenue Growth Financial management QA Testing Management (E2E, KPI, Automation)
Technical Areas
IT Financial Institutions IPTV Integration and Testing Video Streaming System Engineering Semiconductor Graphics Processors and Chipsets Multimedia Software and Hardware Platform Integration Telephony Content Protection Stereoscopic 3D experience HDTV Display Technologies and Connectivity
PROFESSIONAL EXPERIENCE
Accenture @ WSIB / TD / CP / BMO Oct 2016 – up to now
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operation services.
Program and Project Management Manager
Establish and direct strategic projects which have been initiated by the Accountable Executive.
Lead large-scale and delivering assigned projects including all business: application development, systems integration, operational efficiency improvements and infrastructure upgrades and deployment using agile project management practices.
Track the progress of all aspect of complex program; Develop cost analysis, create and manage the integration of project schedules and budgets, track progress and update stakeholders on status.
Provide project change leadership to ensure the vision and objectives of the project (transformation) are driven properly, and ensure change management are in place to deliver the anticipated project benefits.
Ensure project issues and risks are identified, quantified, managed and tracked. Ensures risks, assumptions and constraints are appropriately communicated and escalated when necessary
Rigorously manage scope to ensure commitments are achieved within agreed on time, cost, and quality parameters
Manage financial forecasts and provides on-going reconciliation of resources and other related project expenditures
Define and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
Monitors and controls the project.
Launching new products and services.
Budget managed $5M
Global Logic @ Rogers Communication Nov 2015 – Sep 2016
Global Logic is a full-lifecycle product development services provider that collaborates with businesses to disrupt industries and expectations.
Program Manager
Manage delivery of the IPTV client application and test program onsite at Rogers.
Performing program analysis, manage risk, identify and influence necessary course corrections, creatively solve problems, and communicate program status and activities across multiple levels of management internally and externally.
Interact with the leads/managers of various work steams and vendors in understand their current status. Collates these details & artifacts into the end-to-end program view.
Continuously assessing and improving the processes that comprise the software development lifecycle
Track the progress of all aspect of complex program; Develop cost analysis, create and manage the integration of project schedules and budgets, track progress and update stakeholders on status.
Identify and help to resolve resource allocation issues and priorities to ensure the program is staffed appropriately, completed on time, and within budget constraints. Drive communication plan to execution.
Reconcile budgets and monthly spending reports, identify discrepancies and support Core Team re-planning as need
Document and track compliance to requirements for all deliverables.
Budget managed $1.5M
Shaw Communication July 2013 – Sep 2015
Shaw Communications is one of Canada's largest telecommunications companies that provides telephone, Internet and television services as well as mass media related services.
Project Manager (Contractor)
Accountable for coordinating the development of new telecom projects within Shaw Communication Engineering Department.
Responsible for complex telecom project deployment and integration initiatives that cross multiple engineering teams by leading and organizing project tasks.
Acting as a liaison between Engineering, IT, systems and other areas of the company for various Engineering Initiatives.
Managing all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintaining overall project ownership.
Budget managed $100M
AMD Markham, ON, Canada Apr 1998 – Oct 2012
Advanced Micro Devices (AMD, 10K+ employees) is an innovative semiconductor company serving worldwide markets with the next generation computing and graphics processors. The Graphics Product Group delivers world recognized 3D and Video graphics processors for mobile notebook, desktop and workstations platforms, servers and embedded devices.
Senior Program Manager Jan 2010 – Oct 2012
Using PM methodologies, managed the planning and execution of new technology for rapid deployment to the market. Responsible for definition, scoping and delivery of the new products, features and SW defined in marketing roadmap.
Performed product management and strategic planning of mobile graphics processors for rapid deployment of the new technology.
Defined and managed day-to-day activities involved in the execution phase of key project deliverables with SW&HW and drove cross-functional activities.
Work closely with the hardware and software engineering teams, the FAEs and the Sales team to resolve technical and logistic issues.
Determine strategy and tactics for executing GPU product solutions from award to production.
Developed program schedules, milestones and deliverables.
Translate customer requirements into specific tasks for all functional areas and proactively capture, track and drive all issues to closure.
Financial management – forecasting, budget tracking, analysis, and communication.
Regularly communicated status reports to executives.
Account Program Manager 2002 – 2010
Oversaw the project management business of discrete GPU (Graphics Processing Unit) introduction and implementation into mobile notebook computers with AMD leading customer programs including OEMs (HP, Dell, Toshiba, Samsung and Fujitsu-Siemens) and ODMs (Quanta, Compal, Inventec and Wistron).
Successfully launched more than 110 notebook/desktop (ATI) AMD based design projects for customers as HP, Dell, Samsung, Fujitsu, Siemens and Toshiba, generating revenue nearing US$1billion for chipset and graphics business units.
Built strong customer relationships through on time delivery and calming leadership in critical issues resolution.
Introduced significant improvements in customer features delivery in quality and reduction in time to market by employing PM methodologies and managing change requests.
Established the project management best practices, led meetings to gather customer requirements, created project management plans including scheduling resources, assessing risk and risk response, quality assurance and quality control and communications plans for the team, vendors and executive management.
Collaborated with architects, functional managers and customers to develop leading technology features, defined requirements, gained acceptance, monitored planning, led scheduling and execution; Evangelized Video streaming, Transcoding, Mpeg2/4, H.264/VC-1, Content Protection, Switchable Graphics and Power management, 3D stereoscopic experience on laptop.
Senior Application Engineer 1998 – 2002
Supported OEMs/ODMs with design and implementation of ATI's Graphics Processing Unit (GPU) into desktop and mobile notebook computers.
Drove to resolution technical issues that are related to hardware, software or firmware.
Supported all phases of the product life cycle, including design review, development, and volume production.
Supported customers: Gateway, Fujitsu, Siemens, and HP.
Italtel-Siemens Telecommunication Maputo, Mozambique 1993 – 1997
Italtel SpA designs and implements telecommunication networks for network operators, Internet providers, and business organizations in Europe, the Middle East, Africa, and Latin America. The company offers network infrastructure design, VoIP component engineering, hardware and software supply, and solution deployment services for multimedia products and network integration.
Project Manager
Directed all commercial and technical activities in Maputo office (including 10 direct reports).
Responsible for rebuilding of the network and digital exchange infrastructure in South Africa – Mozambique:
Implemented, lined up and commissioned several PBXes, data centers and networks upgrades.
Installed 36,000 lines UT 100, fiber optic network (43km) and fiber optic links 565 MB,
Installed OPTIMUX -H, Radio links and Cutover of old exchanges.
Managed and coordinated sub-contractors on implementation of projects.
Rehabilitated Junction Networks.
Budget managed $360M
Infotronics (IBM) Harare, Zimbabwe 1992 – 1993
Consulting Electronics Engineer
Assembled and built PC equipment.
Programmed and installed SW products, programs and networks.
Incoms – Kapsch Telecommunication – Joint Venture – Sofia, Bulgaria 1990 – 1992
Kapsch is one of the most successful technology firms in Austria, playing a global role in the promising future markets of Intelligent Transportation Systems (ITS) and Information and Communication Technology (ICT). With a variety of innovative solutions and systems, Kapsch makes a crucial contribution to the responsible and sustained creation of a mobile and networked world.
System Programmer
System Engineering, Installation, Implementation and Service of Digital Communication System, "Meridian SL-1" of Northern Telecom, Canada.
Provided technical support to customers as system application engineer
Information and Communication Technology Institute Sofia, Bulgaria 1987 – 1990
Research Engineer and System Programmer
Maintenance, Set-up and Programming of Digital and Electronic Exchanges.
Designed Printed Circuits Boards using REDAC CAD system.
EDUCATION
PMP Certified, PMI Member: 1330613 – Project Management Institute – Toronto, Canada
M. Sc. – Computer and Telecom Engineering, Technical University – Sofia, Bulgaria
B. Sc. – Electronics Engineering, Technical University – Sofia, Bulgaria
Diploma: “Developing of billing/rating system for PBX (digital exchange) on DBase”
TRAINING
Program Management, Professional Ethics PM Educate, Course 2715-PME005.
Project/Program Management, Financial Management, Business Strategies, Organizational Leadership, Effective Communication, A Study in Project Time Management, Project Management Core Concept.
Essential Business Skills for Project Management Professionals.
PBX, Data centers and Networks, Business Applications (Services and Network infrastructures migrating to new technologies unified by a single common layer: IP), Meridian SL-1 switch Nortel Telecom.
TECHNICAL SKILLS
Business Applications: Agile and Waterfall Development Methodology, JiRA, MS Office, Clarity Reports, MS SharePoint, MS Visio, MS Project, Remedy, Lotus Notes
Operating Systems: Windows 7/8/10, MAC OS, Linux, DOS