Steven H. Shankewitz
Somers, NY
Cell 347-***-****
Email ***********@*****.***
CORE COMPETENCIES
Knowledgeable of multiple technologies and applications including TT (Trading Technologies), X-Trader, CQG, Reuters, Merquote, and CME Direct (Block Trades for Energies and Metals)
Assist Traders with OTC markets for futures and option contracts
Clearing Confirmation and Processing (Globex, Block Trades)
Operational Trade Support for both Exchange and Brokers
Trade Entry for Block Trades
Process Natural Gas Strips Settlements
Support trading clerks with allocation of Trades and Reconciliations
Resolving Operational Issues for both internal and external stakeholders
Assist Director with overall Trading Operations
Liaison for the Trading Floor Community
PROFESSIONAL EXPERIENCE
CME GROUP NEW YORK 2008-2016
News Q/V Technician, Floor Operations and Market Data Services
SUMMARY of PRIMARY RESPONSIBILITIES
Support Exchange Trading Operations in all managerial and operational matters pertaining to Trade Processing and Systems maintenance including:
Manage daily maintenance of trading floor wallboards and other pricing displays including the accuracy and supporting data of electronic displays. Prepare reports, statistical analyses and manuals related to existing or future floor projects and procedures. Implemented a new wallboard display system with Chicago which resulted in savings of $85,000 per year
Analyze news, data and software vendor resources for trading environment
Assisted the Director of Floor Operations with outside vendors which resulted in a savings to CME of $1,200 per month for one electronic platform and $3,000 per month for Market Data Displays
Troubleshoot and identify operational and systems problems and execute resolutions
Manage settlement price information and trade data for all contracts
Solid relationships with key executives in multiple departments within CME Group
NEW YORK MERCANTILE EXCHANGE 1987-2008
Systems Specialist-Floor Operations
Analytical orientation of using data to understand and adjust business performance
In-depth understanding of the operational side of the Mercantile Exchange including but not limited to the technologies and the various levels of challenge
Assess user needs to develop and implement tools for trading floor environment
Assist Management with employee scheduling, vacation requests and all other day to day operations
Understand the importance of team work to accomplish objectives and problem solving
Steven H. Shankewitz
ADDITIONAL EARNED RESPONSIBILITIES
Participate in application and system software enhancement tests and review test results with IT for rollout procedures
Liaison between the Board of Directors and the entire floor community to improve trading conditions
Assist the Director of Trading Floor Operations in monitoring the status of existing software projects and work with the IS department in defining the business requirements of projects
Assist the Director of Trading Floor Operations in all administrative matters as requested
Exposure to complex data management systems in a deadline driven service environment
Provide internal customer service to trader sectors
Provide external users with accurate and reliable dynamic data via electronic display
TEAM BUILDING ASSIGMENTS
Assigned position on redundant systems mobilization team responding to the 9/11 tragedy
Earned position on the International Technology Exchange setting up new operational support systems in Ireland and the UK
Trained users on clearing procedures as well as assisting with daily operations in Ireland and UK
SKILLS
Proficient in Microsoft Excel, Word, PowerPoint and Outlook
Computer savvy
Understanding of Network Support
EDUCATION
Brewster Institute of Technology (Brewster, NY) – Certification in CompTIA A+ N+ November 2017
University of Phoenix Axia College (Phoenix, AZ) – Academic Certificate Network Support 2016
University of Phoenix Axia College (Phoenix, AZ) - Associates Degree in Business, 2010-15
Kingsborough Community College (Brooklyn, NY), 1984-85
PERSONAL INTERESTS
Team sports enthusiast - including participating on several competitive teams
Golf enthusiast – enjoy the entire experience including the culture behind the game
Volunteer in community baseball youth league