Office clerk

***** ** *** *****,*****,FL ***** 305-***-**** **********@*****.***

LAWANDA E. COOPER

Objective

To join a professional office wherein my skills within the office service, customer service and administrative support fields may be utilized .In addition to a desire to join your team, you will also find that I am a dedicated and driven professional who has demonstrated the following inter-personal skills: logic, decision making, able to follow instructions both written oral,as well as being a team player.

Experience

2009-2017

Berger Singerman Law-Firm

Ft. Lauderdale, FL

Office Service Clerk

Operation of duplicating equipment and software to copy, collate, sort reduce and enlarge document, as well as scanning images.

Responsible for incoming /outgoing calls, faxes and emails and reporting to end users.

Delivering items to local office buildings, arranging messenger services as needed and court runs.

2006-2007

Federal Express

Miami, FL

Causal Handler

Continuous use of physical strength to arrange items as necessary

Frequently lifted and carried parcels and containers weighing up to 70 pounds, as well as repositioning of heavy rolling containers.

Collated, bundled, and transferred processed mail from one area to another.

2004-2006

ABC Distributing, LLC

Miami, FL

Customer Services Representative

Ensure excellent customer service though fast and accurate processing of order.

Communicated and coordinated with other departments to resolve customer complaints and inquires.

Build and maintain business relationships with clients by providing prompt and accurate service in order to promote customer loyalty.

1999-2004

Miami International Airport

Miami, FL

Senior Cashier

Performed complex payable and receivable duties involving custody of cash receipts,fee payment,and processing of forms

Counted money, prepared financial reports and bank deposits.

Reviewed the work of lower level personnel.

Education

1989-1992

Miami Edison Senior High

Miami, FL

1992-1993 Bethune –Cookman College Daytona Beach, FL

Skills

Data Entry, typing,interpersonal skills,use of logic and decision making skills,able to lift relocate items up to 70lbs,sorting mail, switchboard relief, administrative and customer support and overall, being a dedicated and loyal team player.

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