Microsoft Office Software
Resume:
Oklahoma City, Ok *****
******.*****@*****.***
QUINCY A. GIBSON
OBJECTIVE
To utilize my technical and management skills for achieving the target and developing the best performance in the IT industry . I would like to implement my innovative ideas, skills and creativity for accomplishing the projects.
PROFESSIONAL ACHIEVEMENTS
DESKTOP SUPPORT
Substantially increased security and performance of systems by implementing new anti-virus software and critical system updates.
Reduced workstation set-up time by 50% by developing a disk-cloning procedure for streamlining OS system implementation and security properties configuration.
Created and deployed a ticketing and inventory system for the company. Saving them $20,000 a year. Allowing all user to
NETWORK ADMISTRATOR
Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments[Achievement]
Managing server infrastructures and data-center operations across Windows and Mac OS X platforms. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance.
SKILLS
Active Directory (8 years), Microsoft Office (9 years), Security Cameras (6 years), Network Security (2 year), Juniper Switching (2 years), Enterasys Switching (6 years), Cisco (1 year)
Hardware Installation (10+ years), Dell Servers (7 years), Management (10+ years), Exchange Server (2 years), Microsoft Server OS 2003/2008/2012 (8 years), DNS (5 years) DHCP (5 years), Enterasys Aps (8 years), Server Maintenance (6 years), Software Installation (10+ years), Computer Maintenance (10+ years), Customer Service (10+ years), Troubleshooting (10+ years), Retail (3 years), Windows Xp (10+ years), Windows Vista (8 years), Windows 7 (6 years), Windows 10 (3 years), VOIP (3 years), ADT Access Control (2 years), Pc, Laptop, Printer, and Mac Repair (10+ years)
WORK HISTORY
NETWORK ADMINISTRATOR
LANGSTON UNIVERSITY, LANGSTON OK
January 2013 –October 2017
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Configure, monitor, and maintain email applications or virus protection software.
• Load computer tapes and disks, and install software and printer paper or forms.
• Design, configure, and test computer hardware, networking software and operating system software.
• Confer with network users about how to solve existing system problems.
• Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
• Maintain an inventory of parts for emergency repairs.• Train people in computer system use.
• Coordinate with vendors and with company personnel to facilitate purchases.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Maintain logs related to network functions, as well as maintenance and repair records.
• Oversee the daily performance of computer systems.• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Monitor and repair security equipment.
• Set up schedules for access doors and managed faculty and student access to areas of the campus.
COMPUTER SYSTEMS ANALYSTS, LANGSTON LANGSTON UNIVERSITY, LANGSTON OK
November 2008 –January 2013
• Expand or modify system to serve new purposes or improve work flow.
• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
• Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal and external customers
• Consult with management to ensure agreement on system principles.
• Responded to requests for technical assistance in person via phone and remotely for the following technologies: Windows and Mac OS based end points (Laptops Desktops & Thin Clients) Tablets & Smartphones (IOS & Android) and Microsoft Office
• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
• Determine computer software or hardware needed to set up or alter system.
• Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software
• Recommend new equipment or software packages. Maintained confidentiality and discretion when working with passworded or sensitive materials
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Expand or modify system to serve new purposes or improve work flow.
• Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan
COMPUTER TECHNICIAN
DEPARTMENT OF CENTRAL SERVICES, OKLAHOMA CITY, OK
FEBRUARY 2006 - NOVEMBER 2008
• Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
• Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications.
• Analyze user needs and recommend appropriate hardware.
• Assemble and modify existing pieces of equipment to meet special needs.
• Analyze user needs and recommend appropriate hardware.
• Assemble and modify existing pieces of equipment to meet special needs.
• Reassemble machines after making repairs or replacing parts.
• Advise customers concerning equipment operation, maintenance, or programming.
• Test new systems to ensure that they are in working order.
• Maintain records of equipment maintenance work or repairs.
• Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
• Align, adjust, or calibrate equipment according to specifications.
• Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Answer questions regarding the store and its merchandise.
• Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
• Purchase new or used items from online or physical sources for resale via retail or auction Web site.
• Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
• Transfer digital media, such as music, video, or software, to customers via the Internet.
• Determine and set product prices fore resale.
• Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
EDUCATION
ASSOCIATES DRAFTING AND DESIGN
Langston University, Langston, Ok
May 2000
Bachelors of Science "Electronics"
Langston University, Langston, OK
May 2004
REFERENCES
Tyrone Cherry
Data Base Analyst
Langston University
Highway 33
Langston, OK 73050
*******@********.***
Billy Gibson
Lead Data Base Analyst
Langston University
Highway 33
Langston, OK 73050
********@********.***
Contact this candidate