Michelle M. Thomas
*** *. ******** ***. #***-B - DELAND,FL. 32720
Home Phone 386-***-**** Email: ***********@*****.*********:***********@*****.***
mailto:***********@*****.***
CAREER OBJECTIVE
Seeking employment with a professional financial institution that encourages ethical conduct, considers potential career advancement, and is goal-oriented
QUALIFICATIONS
Knowledge of and ability to analyze key financial documents
Effective in implementing sales techniques and building trust with clients
Proficient with building spreadsheets and financial reports
Strong communication skills and experience with sales presentations
PROFESSIONAL EXPERIENCE
Self Employed, Deland Florida
2011 – Current
●Buy and sell retail and wholesale items online and at auctions
●Pack, ship and/or transport items to customers assuring on-time deliveries
●Maintain customer contact list while expanding my referral base
●Developed and utilized various inventory and accounting methods to reconcile monthly P/L statements
DT CREDIT CORPORATION, Sanford, FL
Loan Manager, 2007 – 2011
●Review financial reports for automotive dealerships such as the income statement, balance sheet, and historical/projected forecasting data to ensure profitability
● Prepare and submit weekly financial status reports to the loan department
● Manage, the loan collection servicing department by assigning goals, creating short-term strategies to achieve targets, and reviewing performance records of employees to ensure objectives are being accomplished. Examine financial documents for clients such as performance statements
● Provide financing solutions to consumers via automotive dealers in the U.S. while originating an average of $1 to $3 million in new loans monthly and maintaining $99-$105 million current local portfolio
AARONS’S SALES AND LEASE, Deland, FL
Senior Manager, 1999 – 2006
● Managing staff of 8 – 14 representatives
● Inspect merchandise and attempt direct customer contact via field calls weekly to verify location information and establish client communication
● Participate in legal mediation at the county courthouse
● Evaluate sales, collections performance and give timely, consistent feedback and training as appropriate, based on observations of individual performance and behavior and the review of performance statistics
●Provide guidance and strategic planning for the retail and collection department
Heilig - Meyers, Sanford, FL
Sales Manager, 1994 – 1999
● Inventory Control
● Sales
● Scheduling sales staff
● Pricing
●Maintained top 10 status out of 750 sales personnel for 4 years
EDUCATION/TRAINING
DT CREDIT CORPORATION, 2007 - 2011
Earned 95 credit hours of online training in pertinent job related areas such as compliance, fraud awareness, adverse action, sales training, and fair lending and collections, (FDCPA)
Michelle M. Thomas