Quality Control Sales Representative

ROCHELE BELER

**** **** **, *******, ** *****-***9 H: 716-***-**** C: 716-***-**** *.******.*@*****.*** Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Patient-focused care

Tubule feedings and medications familiarity

Companionship and emotional support

Compassionate

Efficient and reliable team player

Committed team player

Adaptable

Dementia and Alzheimer's knowledge

Patient-focused care

Culinary talent

Dedicated hospice care provider

Compassionate caregiver

Dietitian Technician, 10/2014 to Current

UPMC Chautauqua WCA – Jamestown, NY

Screen patients for nutrition deficiencies, obtain patient food preferences, facilitate nutrition education groups weekly, answer inbound calls for patient menu selection service. Conducted individualized nutritional assessments based on laboratory tests and data. Documented clinical findings and correctly entered pertinent data for processing. Educated patients about therapeutic nutrition, sanitation, food prep and presentation. Assessed individual nutritional risk and status.

Educated clients about the long term health benefits of balanced diets and exercise programs. Instructed clients in proper meal preparations and diet therapies. Led educational presentations on topics of nutrition and wellness. Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Established and maintained thorough nutritional records and information. Dietitian Technician, 03/2014 to 01/2017

Lutheran Social Service – Jamestown, NY

Educated clients about the long term health benefits of balanced diets and exercise programs. Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices. Established and maintained thorough nutritional records and information. Educated clients about the long term health benefits of balanced diets and exercise programs. Interviewed clients to analyze dietary habits and overall health. Customers Service/Sales Representative, 02/2007 to 02/2012 Synergy Business Management – Salamanca, NY

Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.

Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Successfully acquired an average of 30 new customers per month, generating a 70% growth in revenue. Provided an elevated customer experience to generate a loyal clientèle. Implemented marketing strategies which resulted in 30% growth of customer base. Answered product questions with up-to-date knowledge of sales and store promotions. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Rehabilitation Direct Care Counselor, 03/2001 to 06/2006 OPWDD – Celeron, NY

Organized and led Number support groups per time period in subjects related to physical and emotional health to ensure long-term patient well-being.

Self-directed with astute judgment skills. High level of personal accountability. Trained new staff on quality control procedures.

Assisted patients with daily functions.

Extensive experience working in homes with disabled children and adults. Provided all daily living tasks to enhance quality of life for elderly patients. Assisted residents with bathing, dressing, feeding, lifting and transferring. Patient Care Tech, 03/1997 to 12/2001

Crotched Mountain Rehabilitation Center – Greenfield, NH Assisted with patient transfer and ambulation.

Maintained a clean, healthy and safe environment.

Cooked appetizing and satisfying meals and snacks. Responded appropriately to the physical, emotional and developmental needs of patients. Maintained accurate records of patient care, condition, progress and concerns. Obtained information about clients' medical history, drug history, complaints and allergies. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Obtained household supplies and ran daily errands. High School Diploma: 1985

Youngsville High School - Youngsville PA

EDUCATION

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