Assistant Manager
Resume:
SAMANTHA MACHADO DE ALBUQUERQUE
*** ********** ****** ******* *** 1W6
********.*.***********@*****.*** br.linkedin.com/in/albuquerquesamantha/en
GOAL: Events Music Marketing Entertainment positions
QUALIFICATIONS SUMMARY
Current student of the Arts Management Program at Harris Institute. Hardworking, proactive, helpful, flexible, organized and multitask. Able to work under pressure in a busy environment. Ability to deal with people at all levels. Background experience in Events and Marketing.
EDUCATION
Arts Management Program - Harris Institute (Toronto, ON) Nov, 2017 - Oct, 2018
Marketing Post-Graduate Diploma (MBA) - IBMEC (Fortaleza, CE, Brazil) Graduated - 2015
Commercial Management Technology Diploma - Faculdade CDL (Fortaleza, CE, Brazil) Graduated - 2012
PROFESSIONAL EXPERIENCE
2001 - Present Freelance Experience
Event staff Event producer organizing concerts, conferences, exhibitions, etc.
2017 - DGS Events staff
2017 - Brazilian Stock Market Mentoring Program, as Customer Services Producer
2017 - 8th Low Carbon Business Action Match Making in Brazil (UN Program), as Local Producer
2017 - Pitágoras Education Seminar, as Local Producer
2017 - Hey Joe Food 'n' Bar at Babado Coletivo fair, as Event Cashier and Logistics Assistant
2017 - Ibiapaba Music Festival, as Communications Assistant
2017 - Melissa Mapping (2018 collection launch), as Operational Producer at factory tour
2016 - Roadsec São Paulo, as Operations Producer
2015 - DermatoBrasil, as Logistics Analyst
2015 - Roadsec São Paulo, as Executive Producer
2015 - Mind The Sec São Paulo, as Sponsors Services
2015 - Sacicon, as Executive Producer
2015 - Knowledge Exchange Sessions São Paulo, as Pre-production Assistant
2015 - SEBRAE São Paulo Entrepreneurship Fair, as Customer Service Assistant
2015 - LafargeHolcim Meeting, as Event Coordinator
2015 - Itaú Foundation – Education Debate Cycle, as Event Coordinator
2014 - Banco do Brasil BrasilCap Awards, as Event Coordinator
2014 - InfoBrasil (40th Edition - the largest IT event in the North/Northeast), as Event Producer
2013 - 2014 New Year’s Party, at Ideal Clube, as Event Coordinator
2013 - Mrs. Carter Tour (Beyoncé’s tour in Fortaleza), as Interpreter/Assistant Producer
2013 - Banco do Brasil Covers Project, as Access/Ticketing Assistant Producer
2013 - Arte Music Brasil, as Backstage Assistant Producer
2012 - SoJa concert, as Backstage Assistant Producer
2001 a 2005 e 2012 - Ceará Music Festival, as Press/Assistant and Runner
2016 Local Organising Committee – Rio 2016 Olympic and Paralympic Games
10 months Large Brazilian Sports Organization
Handball Services Manager and Wheelchair Rugby Field of Play Coordinator
Manage and deliver the following functions within Handball Team: Sport information, Officials services, Staff services, Administration services. Develop the strategy and manage the process for identifying, recruiting and training Handball sport specific volunteers.
Manage logistical arrangements and produce relevant materials for all International Handball Federation (IHF) official visits. Assist the Handball Sport Manager with the day to day project management of operational and venue planning. Develop and maintain the Handball progress charts and risk and issue logs.
Work closely with the Handball Sport Manager to manage any budgets delegated to the Handball teams and to ensure the Handball Teams follow all policies and procedures. Perform additional duties as required by the Handball Sport Manager.
2015 Local Organising Committee – WorldSkills São Paulo 2015 (SENAI)
6 months Large Brazilian Education Organization
Customer Services – Accrediation and Zoning
Accreditation matrix development with the creation of participation types and their access rights and benefits, creating additional access devices (temporary passes, special access cards, set up badges, etc.). Access control maps development with zoning, official entrances, team positioning. Accreditation system customization to meet the needs of WorldSkills secretariat and national public.
Suppliers contracts negotiation using timelines, staff training, operational plan, information flows and accreditation centres layouts development. Monitoring and active participation in the assembly, operation and dismantling of four accreditation centers.
Services area support: Catering, Security, Hospitality, Customer Services, Transportation, Logistics, Cleaning, Medical Services and other functional areas support activities and operational alignment.
2014 Local Organising Committee - FIFA World Cup Brazil 2014
6 months Large Swiss Sports Events Company
Competition and Team Services Coordinator
Operational activity in Official Stadium and Venue-Specific Training Sites, including overseeing pitch teams, dressing rooms and sports equipment management, supervising transfers between event venues (arrivals and departures from Team Base Camps and Host Cities) and assistance to team and refereeing delegations in other issues (guests, VIP and VVIP guests, parking, additional demands, etc.).
Emphasis on organizing delegation flows in event venues (drop off/pick up, mixed zone, technical seats, anti-doping, press conferences, flash interviews, match coordination meetings, official and open training sessions, among others), accommodation support and alignment between Transportation, Security, Medical Services, Catering, Marketing, Accreditation/Access and other areas including the Competition area.
Conduct and oversight of six World Cup matches in Fortaleza with the LOC and volunteer teams, ensuring compliance with FIFA required standards, as well as free and official training sessions in the presence of press and guests.
2013 – 2014: Marketing Manager at American News Perfumes & Co.
2011 – 2013: Marketing Manager at Fluxus Software (SAP and APTEAN Partner)
LANGUAGES AND TECHNOLOGY SKILLS
Native Portuguese and English advanced skills. Knowledge in ERP and CRM systems, basic website management, e-mail marketing software, social media, MS-Office and Internet.
ADDITIONAL COURSES
Show Business: a panorama of live entertainment – On Stage Lab - 2014
VOLUNTEER EXPERIENCES
2015 - Lollapalooza Brazil, as On Stage Lab Coordinator
2014 - Arctic Monkeys + The Hives concert, as Sponsors Assistant
2014 - São Paulo Music International Week, as Event Assistant
2014 - Queens Of The Stone Age concert, as Catering/Backstage Assistant
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