Khier T . B ranzuela

PERSONAL S UMMARY

A b right, t alented a nd a mbitious I T s upport t echnician w ith a s trong t echnical b ackground w ho p ossesses self-discipline a nd t he a bility t o w ork w ith t he m inimum o f s upervision. H aving e xposure t o a w ide r ange o f technologies & a ble t o p lay a k ey r ole i n d iagnosing h ardware a nd s oftware p roblems a nd t o e nsure t hat q uality solutions m eet b usiness o bjectives. P ossessing a g ood t eam s pirit, d eadline o rientated a nd h aving t he a bility t o organise a nd p resent c omplex s olutions c learly a nd a ccurately. PERSONAL D ETAILS

Nationality: F ilipino

Gender: M ale

Civil S tatus: S ingle

Date o f B irth: O ctober 2 5, 1 992

Place o f B irth: B ongoyan, B orbon, C ebu Age: 2 5 y ears o ld

Height: 5 ’4”

Weight: 1 25 l bs

Religion: R oman C atholic

Driver’s L icense: 1 ,2

Father’s N ame: L eolito B . B ranzuela

Occupation: L aborer

Mother’s N ame: G ina T . B ranzuela

Occupation: H ousewife

EDUCATION

AMA C omputer L earning C enter ( ACLC)

Diploma i n N etworking a nd T elecommunication T echnology ( ladderized t o B SIT)

Dr F -K N orth P oint B usiness C enter

M.C. B riones S treet, M andaue, C ebu C ity

2009 - 2 011

Don E milio O smeñ a M emorial H igh S chool

Sagay, B orbon, C ebu

2005 - 2 009

Bongoyan E lementary S chool

Bongoyan, B orbon, C ebu

2001 - 2 005

PERSONAL S KILLS

Troubleshooting

Problem s olving

Desktop S upport

Customer S ervice S kills

Leadership

Time M anagement

In-depth k nowledge o f M icrosoft O S a nd M AC O S

Complete t he B asic O ccupational S afety a nd H ealth ( BOSH) T raining w ith c ertificate WORK E XPERIENCE

zebraLounge C orp

3/F S ignal T rading B uilding, N o. 1 P aseo S aturnino, M aria L uisa R oad, B anilad, C ebu C ity IT A dministrator/Safety O fficer

July 2 014 – P resent

Acting a s t echnical l ead t o i dentify a nd i mplement s olutions t o p roblems a ffecting I T s ervices. P roviding r emotely a nd face t o f ace t o i nternal s taff m embers. Duties a nd R esponsibilities:

Acting a s t he f irst p oint o f c ontact f or a ll I T & t echnical q ueries

Working o n M AC O S, i nstalling & u pdating a pple r outer, c onfiguring a pple T V a nd m aintaining I SP p roviders

Responsible f or i nstallation a nd m aintenance f or p rinter a nd s canner

Responsibility f or c ompany I T s ecurity

Purchasing a nd c onfiguring V irtual S ervers a nd o ther I T E quipments

Troubleshooting t echnical p roblems a nd i mplementing s olutions

Producing r eports f or s enior m anagers

Providing a dvice o n s election a nd p urchase o f I T e quipment

Troubleshooting l aptops a nd m obile d evices

Savvy i n W eb-based a pplication l ike, g oogle d ocs, s preadsheet

In-depth k nowledge o f M AC o perating s ystems a nd o ther a pple a pplication

Creating w ebsites u sing M obirise a pplication

ALSO m aintaining t he s afety s tandards o f t he c ompany Alphabet S oup I nc. ( NESTLE P HILIPPINES) - M arketing S ervice D epartment Tandang S ora S t., V illa A urora S ubdivision K asambagan C ebu C ity - 6 000 Project C oordinator

March 2 014 – J une 2 014 ( Project B ased O nly) Reporting d irectly t o t he P roject M anager a nd c ollaborating c losely w ith o ther p roject t eam m embers. A f acilitator during N estle f ree s ampling a ctivities.

Duties a nd R esponsibilities:

Responsible f or e vent o rganizing a nd p roject n egotiator

Creating r eports t hrough M S o ffice a pplications e specially E xcel a nd P owerPoint

Sending r eports t hrough o nline ( gmail a ccounts)

Follow S OP f rom N estle P hils. s pecifically i n Q uality A ssurance d uring N estle S ampling A ctivities

Managing a t eam, c reating l iquidation r eports a nd r equired a d aily p erformance r eports

Closely c oordinates w ith t he r egional c oordinator r egarding t he s tatus o f t he p roject

Responsible i n h andling t he t ravel a llowance a nd a ccommodation o f t he t eam d uring S ampling A ctivities FEEDER A pparel - C entral P roduction R esearch D epartment ( CPRD) - T echnical S ervice D epartment ( TSD) MEPZ, L apu-Lapu C ity, C ebu P hilippines

EMBELLISHMENT ( Heat T ransfer P attern M aker) July 2 011 – D ecember 2 013

Work a s p art o f a p roactive t eam o f s upport s taff r esponsible f or d elivering a h igh q uality, c ustomer-focused professional s ervice. P roviding t he v ery h ighest l evel o f t echnical s upport t o p roduction s taff. Duties a nd R esponsibilities:

Drawing a p attern f or h eat t ransfer l ogo

Make a n a ccurate m easurement a ccording t o t he s izes t hat r equested b y t he f actory/production

Follow S OP i n m aking t he p attern t o a void a ny m istake f or t he f inal o utcome o f t he f inish p attern

After t he m easuring w as d one m ake s ure t hat a ll t he s izes o f t he p attern w ill h ave a h ole t hat w ill s erve a s a guide f or t he H eat T ransfer l ogo

Send i t t o t he i n-charge o f f actory f or t he r eleasing o f t he f inish h eat t ransfer p attern

In-charge i n r oving t he f actory, i f t he h eat t ransfer p attern i s p roperly u sed i n t he p roduction

Double c hecked i n t he e ntire f actory a s t o w here t he H eat T ransfer P attern w ill b e u sed i f t here a re a ny damages o ccur i n t he p attern

Make a n a ction p lan i f t here a re a ny p roblems e ncountered i n t he f actory

To m ake s ure t o s olve i mmediately i f t here a re a ny c omplain a gainst t he p attern, a fter t he f actory w ill u sed i t in t he p roduction

Norwegian G roup o f C ompany ( SUBSEE P HILS.) - T echnical D epartment Bldg. 1 , C ebu Y acht C lub, P usok, L apu-Lapu, C ity IT S taff ( OJT)

Nov. 2 010 - M arch 2 011

Responsible f or o ne o n o ne o r o ver t he p hone i n p roviding e fficient s taff s upport f or a ll i ssues r elating t o D esktops, Laptops a nd p eripherals. A lso m onitoring t he s erver. S upporting o ver 4 0 u sers & o n a verage a nswering 1 5 I T c alls a day.

Duties a nd R esponsibilities:

Providing t elephone a nd d esktop s upport

Responsible f or i nstallation a nd m aintenance f or p rinter a nd s canner

Maintenance o f e mail a nd n etwork s ecurity s ystems

Responsible f or d iagnosing & r esolving h ardware, s oftware & e nd u sers p roblems

D eveloping t he i nfrastructure a nd s ystems t o m eet t he c ompanies n eeds

Working w ithin a T CP/IP n etwork e nvironment, i ncluding D HCP, D NS a nd e thernet

Involved i n t he r ollout o f s oftware u pdates

I w as w ith o ur I T a dministrator i n d eploying n ew h ardware, s erver b ackups & e valuating n ew s oftware & security r isks

In-depth k nowledge o f M icrosoft W indows c lient o perating s ystems, X P, V ista / W indows & M icrosoft O ffice up t o O ffice 2 007

REFERENCES

Mr. L ennard A basola

Electrical I n-charge

Norwegian G roup o f C ompany

Bldg. 1 , C ebu Y acht C lub, P usok, L apu-Lapu, C ity Mobile # 0-916-*-**-*-***

Mr. D irk C asomo I II

IT/Network A dministrator

Norwegian G roup o f C ompany

Bldg. 1 , C ebu Y acht C lub, P usok, L apu-Lapu, C ity Mobile # 0-915-*-**-*-***

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