Customer Service Manager
Resume:
Robert Burden Jr. **** Arey Dr., San Diego, CA ***54
***********@*****.***
Professional Summary Skills
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and
delivering legendary service on every interaction.
Time Management
Leadership
Employment history Communication Skills
Office Manager, Bonita Valley Auto Care. Bonita
Aug. 2013 – Nov. 2017 Problem Solving
Duties included running the office on a day to day basis, assisting customers with automotive needs, assisting co-workers with vehicles, ordering of both automotive parts as well as office needs, shuttling customers to and from business and home as well as performing various cashier duties and making sure gas pumps were all in a working order. 3+ years of management in different departments.
Umpire, West Coast Umpires. Bonita Mar. 2006 – Jul. 2015
Provided umpiring for both youth little league baseball, as well as umpiring for travel baseball tournaments ran by Xtreme Diamond Sports across San Diego and Orange Counties.
Summer Camp Counselor, Boys and Girls Club of America. Poway
Jun. 2013 – Aug. 2013
Running sports division of the Boys and Girls Club of America Poway branch. My duties included taking overseeing day-to-day large group activities, setting up daily events, as well as assisting other counselors.
Barista, Starbucks Coffee Corporation. San Diego Jul. 2009 – Oct. 2011
Ensuring customers received their drinks and food in a quick and timely manner. Making sure both paper products, as well as food was always properly stocked and assisted with co-workers with any needs possible. Routinely check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning as well as clean service or seating areas.
Education
Southwestern Community College, Chula Vista, CA Associate of Arts, Communications, Present
Mater Dei Catholic High School, Chula Vista, CA High School Diploma, General Education, Jun. 2008
References Available Upon Request
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