Service Management

JAYPAUL SIMON

MAYA SAGAR SOCIETY, H.NO.**,

GROUP 3, TAGORNAGAR, VIKHROLI (E)

MUMBAI. 400 083

Mobile +91-810*******

Email: ***********@*****.***

WORKING EXPERIENCE

TRINITY GROUP

DESIGNATION

BUSINESS MANAGEMENT

PROFILE

Interest in marketing and branding – Increasing membership in our Company, Exhibitors Participating in the Exhibition for their Branding through our International Expo, Such as India Hospitality Expo, International Boat Show etc.

Organization skills – Incorporated in 1994, has over the last 21 years emerged as India’s premium producers of international B2B exhibitions and specialized events. The IH Expo + F&B Pro. Udyog (industrial automation) and the Goa Boat Show are some of its flagship brands and properties that travel across the country.

TRANS CONTINENTAL PVT. LTD.

DESIGNATION

GUEST SERVICE PROFESSIONAL

From April 10, 2012 to February 28, 2013 FOR JET AIRWAYS

PROFILE

Tele Check in.

Reservation.

Voluntary and Involuntary Reservations.

Cancelation and Refunds.

WNS GLOBAL SERVICES PVT. LTD.

DESIGNATION

SR. ASSOCIATE OPERATIONS

From August 5, 2013 FOR EXPEDIA, TRAVELOCITY AND HOTWIRE

PROFILE

Ticket Reject PNR.

Reissue all types of voluntary and involuntary PNR.

Full Refund PNRs.

ACHIEVEMENTS AT WORK:

100% Efficiency with Quality,

League of Champion,

Star of the weeks,

Handling OJT batch on floor.

RNR for the year.

GLOBAL DISTRIBUTION SYSTEM

SABRE RED

AMADEUS

EDUCATIONAL QUALIFICATION

QUALIFICATION

BOARD

YEAR

GRADE

SSLC

BENGALURU UNIVERSITY

2001

PASS

HSC

BENGALURU UNIVERSITY

2011

PASS

BA (ENGLISH)

DR. C.V. RAMAN UNIVERSITY BILASPUR (C.G)

2014

PASS

EXTERNAL EDUCATION

B.TH

BENGALURU UNIVERSITY

2006

PASS

COMPUTER KNOWLEDGE

Microsoft Word, Excel, Power Point, Outlook, and Internet etc.

PERSONAL PROFILE

I am eager to learn and quick to appraise new situations and require minimum instructions on new assignments. I regard myself as being creative, hardworking, presentable and well spoken.

Date of Birth : 1st JUN 1985

Marital Status : Unmarried

Languages : English, Hindi and Kannada

Nationality : Indian

I hereby vouch that the above information is true to the best of my knowledge.

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