Customer Service /Personal Banker

D M B

East Orange, new jersey, NJ ***** ■ H: 347-***-**** ■ **********@*****.***

Seasoned Personal Banker with more than five years of experience in fast paced Banking environment excellent listening skills. Track record of achieving goals. Work well with others team player to achieve goals for the branch. Represents establishment with friendly, professional demeanor at al times. Notary Public License for New York Service Orientation Critical Thinking

Social Perceptiveness Judgment and Decision Making Complex Problem Solving

Personal Banker, 07/2006 to 08/2017

JPMorgan Chase – new york, ny

Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.

Compile information about new accounts, enter account information into computers, and file related forms or other documents.

Refer customers to appropriate bank personnel to meet their financial needs. Investigate and correct errors upon customers' request, according to customer and bank records. Execute wire transfers of funds.

Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.

.Proficiency with personal computers and office machines as well mainframe systems ad software.

.Personal Banker for more than fives years in a fast pace environment. Customer service proficiency and passion for exceeding sales goal.

High School Diploma:

Flushing High School - Queens County, NY

Professional Summary

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