***********@*******.***
Mobile no. ********
Hanan Riad Hamze
Objective
An expert & challenge seeker with over 15 years of progressive experience augmented by a strong background in Human Resources and Business Administration. Experienced in Payroll Administration, Benefits/Compensation Administration, Talent/Performance Management, Recruitment/Selection, Training/Development, HR Policy and Organizational Design, Contract Negotiation, Job Costing Analysis, People Management, Progress Improvement, and Strategic Planning. Sound knowledge of Labour Relations, Occupational Health & Safety, Pay Equity and other related labour laws. Proven ability to function as a Strategic HR member and develop and implement successful human resources management strategies to support corporate mandate.
Creative and innovative thinker with effective human resources management and goal setting abilities combined with superior leadership, team building, communication, interpersonal, and presentation skills. Self-motivated with the ability to excel in a fast-paced environment; communicate effectively at all levels; manage competing priorities; and adapt readily to new challenges.
Experience
September 2009– till now
Al-Maousherji Catering Company (McDonald's) – Government Relations Supervisor.
Overall responsibility for all government-related transactions for both expatriate and national employees including visas, gate passes, driving licenses, Social Security registrations, Work Permits, Residencies and company licenses and registrations. Able to work with people at different levels of seniority inside and outside the Company – comfortable communicating with Government and part time staff members.
Maintains and builds new relationships with various government bodies such as: The Ministry of Commerce and Industry, Kuwait Chamber of Commerce and Industry, Public Institution for Social Security, Kuwait General Administration of Customers, The Ministry of Social Affairs and Labor.
Responsible for all aspects of the company’s Kuwaitization program. Ensure Kuwaitization requirements are met at all times.
Supervises team responsible for government-related transactions.
Assists team/Agent with identifying any process improvements and effectively implementing any recommended changes.
Liaises with Ministries and other entities to resolve any issues/delays relating to any government-related transactions.
Keeps the HR/Admin and Senior Management Team up to date with any changes to labour and immigration laws and processes.
Ensure all commercial and trade License updates, official approvals and permits, are followed up and processed properly to avoid unnecessary violations.
Registers employees and updates corporate data with Ministry of Social Affairs & Labor.
Recruitment and on-boarding of employees. Provide mentoring, coaching and assisting with integrating & providing the company with expert candidates.
September 2007– June 2009
Al-Argan National General Trading & Contracting Co. – HR. Manager.
All the responsibilities related to HR Department and performed during my previous work experience in more details. Besides, attending Oracle training courses & proceeding to have ISO certificate. In addition,
Manpower recruitment.
Maintaining employee personal files.
Training needs identification, training and evaluation of training.
Insurance policy.
Performance appraisal.
Processing for vacation, resignation & termination.
Time & Attendance.
Payroll & Personal Accounting.
July 2006 – September 2007
Caesar Pac Carton & Paper Products Co. – Assistant HR Manager
The following responsibilities :
Manpower recruitment.
Employee personal files.
Training
Insurance policy.
Internal Policy.
Job descriptions
Staff Residencies
Staff Accommodation
Staff Transportation
Vacations & Indemnities
Payroll & Bank Accounts
Company File
Social Insurance
Evaluations & Appraisal
Attendance
June 2003 – July 2006
Al-Rashad Supply & Marine Services Corp.- Assistant H.R Manager
Compile and type reports from employment records. File employment records & reporting. Search employee files and furnish information to authorized persons in addition to all what I was handling in my previous work.
Issuing & renewing visas & residences.
Performing a variety of analytical, technical and administrative tasks related to assigned HR functions. Participate with Unit Head in establishing, updating and maintaining an automated updated job description library for all positions. Coordinating with Units Heads and External Agencies / Consultants to complete organizational jobs and competencies required for each position.
Planning of available resources such as manpower, assets, equipments etc...And ensure that these resources are within plan, assisting in budget study.
Organizing different sections of HR and allocating employees to each section.
Supervising the Heads of sections in their day-to-day activities and monitor their performance.
Controlling the resources available within the organization as allocated in the budget.
July 2001- June 2003
Swift T.V International – Executive Secretary
Administrative handling of correspondence.
Office management/Secretarial assistance to the Director and Supervisors.
Maintenance of various files, confidential files, Employees personal files, stock records, attendance registers, leave records, professional tax, handling petty cash, organizing travel, tour program, International & domestic ticketing.
Awarding annual maintenance contracts of computers/Fax/telephones/ photocopiers… etc.
Handling printing division (offset/screen/letterpress… etc.) and stationeries of the company.
Coordinating with the HR department, Compile and keep personnel records. Record data for each employee, such as address, Date of join, attendance, absences, Sick/Annual leave, and date of and reason for termination.
June 1999 – July 2001
Foodstuff Industries Company (FICO) – Secretary
Secretarial duties as well as administration-handling of correspondence and dispatches, issuing of invoices, making quotations, placing orders, reminders, payments follow-up, customer services.
Updating the database of customers and keeping track of the same, correspondence with the customers when needed.
Operation of computer, Fax…etc.
Coordinating with the HR department, segregating applications, short listing of candidates,
Arranging interviews, planning training programs, and placing specific advertisements in leading newspapers.
Education
1993 - 1996
Studied High School for 3 years
1996 - 2000
Graduated successfully in Biological Science – Lebanese University –Faculty of Science, Haddath - Lebanon.
Computer
Proficiency
Microsoft Office - Word, Excel, and PowerPoint
DataTrak Time and Attendance Software.
Interests
Reading, Music & Internet.
Personal Profile Name : Hanan Riad Hamze
Date of Birth : 15/09/1977
Nationality : Lebanese
Marital Status : Divorced
Passport No. : RL 2240078
Issued on : 18/04/2012
Expires On : 17/04/2018
Visa/Residency : No. 18 (Transferable)
No. 142595519
I.D No. : 277*********
Local Address : Salmiya, Abdullah Bin Masoud Str.
Area no. 2
Telephones : Mobile 1: 60040416
Mobile 2: 99464946
E-mail Address : ***********@*******.***
Languages : English (Spoken & Written)
In addition to Arabic.
Note . Holding a valid Kuwaiti driving License No. 142595519 – Private.
. Having Car.