Joyce G. Viltz Houston, TX ***** 832-***-**** ac3jtz@r.postjobfree.com

SUMMARY

I completed my Associate Degree in Health Information Technology at HCC Coleman College for Health Sciences in July, 2015. I am looking for a position where I can use my knowledge of health information to benefit patient care.

PROFESSIONAL EXPERIENCE

CIOX

11/2015 - Present

ROI Specialist – HCA Hospitals

Process ROI requests for continuing medical care

Processed, fulfilled and tracked written requests for billing PHI for lawsuits

Prepared billing records’ affidavits and attorney questions for subpoenas

Provide appropriate information to callers

Working knowledge of current state and federal Privacy laws and HIPAA regulations in regards to release of information

Have taken and passed HIPPA, Privacy, ROI and HEDIS learning modules

Enterprise Consulting Services

9/2015 – 11/2015

Medical Records Field Technician

Scanned or downloaded medical records in various provider offices for insurance chart review

Harris County MHMRA – EPI, Houston, TX

7/2015 – 8/2015 (1 month)

HIM Technician

Conducted loose filing activities for paper-based filing system

Processed ROI inquiries by confirming consent and signature prior to release

Processed transfer of clients to other programs

Harris Health System/LBJ Hospital, Houston, TX

5/2015 – 6/2015 (1 month)

Student Trainee

Used Excel and Word to make detailed training documents for scanning into EPIC

Prepped paper files prior to scanning

Observed Emergency Center from registration to discharge

Michael E. DeBakey VA Medical Center, Houston TX

3/2015 – 5/2015 (2 months)

Student Trainee

Applied ICD-9 equivalents to discharge summaries and patient progress notes.

Joyce G. Viltz Page 2

Harris Health System/Ben Taub Hospital, Houston, TX

10/2014 – 12/2014 (2 months)

Student Trainee

Trained in Record Processing by analyzing medical records, and verifying the records are completed according to standards set by the CMS, the DNV, and the Harris Health System.

Processed ROI requests for disability payments

Had access to EPIC

Trained with an analyst on EMPI combining duplicate medical records.

Spherion Atlantic Enterprises 11/2007 – 10/2009

Settlement Analyst/NGL Settlements – Apache Gas Marketing, Houston, TX

Prepared and issued $3,000,000.00 in natural gas liquids invoices for several plants.

Reconciled accounts receivable balances.

Applied cash to proper accounts and analyze A/R monthly to ensure the purging of balances.

Prepared reconciliation of liquids imbalances.

Oasis Outsourcing III, Inc. 5/2006 – 8/2007

Settlement Analyst/Natural Gas – Reliant Energy Services, Houston, TX

Processed purchase and sale invoices.

Reconciled accounts receivable and payable.

Actualized volumes on assigned pipelines.

Assisted with system conversion.

West Corporation (Call Center) 3/2004 – 2/2006

Customer Service Representative – ATT Cellular, Beaumont, TX

Provided customer support for billing inquiries, calling plans, and technical support for wireless equipment.

K-Force Staffing 11/1999 – 3/2003

Volume Analyst – Enron, Houston, TX

Allocated and actualized volumes on assigned pipelines.

Resolved scheduling and volume discrepancies.

EDUCATION

Associate of Applied Science, Health Information Technology, Certificates of Completion, HIT-Health Info Analysis, and HIT-Health Info Coding, HCC Coleman College for Health Sciences, Houston, TX, 2015.

BBA, Business and Economics, University of Houston, Houston, TX, 1995.

SOFTWARE EXPERIENCE

MS Excel, Word, Access & PowerPoint 2013, Outlook, Windows XP, HPF and MEDITECH EMRs.

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