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Customer Service

Location:
Pretoria, GP, South Africa
Salary:
R8000
Posted:
November 30, 2017

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Resume:

CURRICULUM VITAE

OF

ELINA NTOMBI NKOSI

PERSONAL INFORMATION

Surname : Nkosi

First name(s) : Elina Ntombi

Date of birth : 24 December 1980

Identity number : 801-***-**** 080

Residential address : 7324/91 Block VV, Ext 4, Soshanguve East, 0152

Postal address : 36 Block AA, Soshanguve, 0152

Email address : ac3jss@r.postjobfree.com

Contact number(s) : 076-***-**** (mobile) or Alternative number(s) : 083-***-****

Gender : Female

Nationality : South African

Marital status : Single

Health : Good

Dependent(s) : Three

Home language : Isizulu

Other language(s) : English, Afrikaans, Sotho & Tsonga

EDUCATIONAL INFORMATION

Last school attended : Kgomotso Comprehensive High School

Highest standard passed : Grade 12 (matric)

Subjects : 1.Isizulu 2.English 3.Business economics 4.Economics 5.Accounting

6.Mathematics

Year obtained : 1998

POST MATRIC QUALIFICATION

1. Name of institution : Credo College

Course : Year Diploma in Business management

Modules : 1.Principles of management 2.Sales management 3.Company law

4.Financial management 5.Personnel management 6.Marketing

Management 7.Microsoft word & excel

Year obtained : 1999 2. Name of institution : UNISA

Course : Access programme

Modules : 1.Language and learning skills (LSK 11-9) 2.Introduction to english skill

(ENN 103) 3.English communication skills (ENN 104)

Year obtained : 2000

3. Name of institution : Tshwane South College

Course : Marketing management N4

Subjects : 1.Management communication N4 2.Entrepreneurship & Business

management N4 3.Introductory computer practice N4 4.Marketing

management N4

Year obtained : 2002

4. Name of institution : Tshwane South College

Course : Marketing management N5

Subjects : 1.Economics N5 2.Computer practice N5

3.Sales management N5 4.Marketing management N5

Year obtained : 2005

5. Name of institution : Tshwane South College

Course : Marketing management N6

Subjects : 1.Sales management N6 2.Marketing research N6 3.Marketing

communication N6

Year obtained : 2005

6. Name of institution : UNISA

Course : Customer service management

Modules : 1. Customer service management (SCCS 01 V)

Year obtained : 2008

7. Name of institution : Tshwane South College

Course : Marketing management N6

Subjects : 1.Marketing management N6

Year obtained : 2013

EMPLOYMENT PARTICULARS

1. Name of employer : SUPER SPAR

Address : Erf 2458 North West, Cnr Ruth First & Aubrey Matlala Str, Soshanguve

Job title : Senior Front end Supervisor Head

Key perfomances : Drafting of cashiers shift schedule & doing daily cash-ups & balances

: Perfoming front end floor supervision at large.

Period employed : April 2014 – August 2014

Reason for leaving : Contract terminated

2. Name of employer : IMPACT METER SERVICES

Address : Silver well retail & office park,1st floor,office 10-22,Graham road,pta east

(a) Job title : Admin clerk

Key perfomance : Capturing, filing & scanninng clients information documents on the system.

: Cancelling clients accounts, when they want to discontinue their services.

Period employed : June 2012 – November 2012

Reason for leaving : Contract terminated

(b) Job title : Cashier \ Front office assistant.

Key perfomances : Receiving payments from clients (cash, cheque or bank cards).

: Doing daily cash-up and balancing.

: Sorting councils accounts alphabetically & numerically for payments.

Period employed : March 2008 – May 2012

Reason for leaving : Promoted

3. Name of employer : PICK ‘N PAY

Address : 220 Lynwood road, Hillcrest Boulavard, Pretoria east, 0083

Job title : Cashier

Key perfomances : Receiving payments from customers (cash, cheque or bank cards).

: Daily cash-up.

Other duties : Relieving as receiving and debtors clerk.

: Assisting in the deli (fast foods), bakery and at salad & cheese bar.

: Assisting with price changes on shelves, when prices increase or decrease.

Period employed : March 2004 – March 2008

Reason for leaving : Resigned

GENERAL INFORMATION

# I am a non-stop learning person, who is always eager to learn new things in life.

# Can work independently or with a team without supervision when give a task.

# I also have the integrity to perceive and the ability to motivate people.

REFERENCES

1. Contact person : Mr Thami Nkambule

Contact number(s) : 013-***-**** (work tel) 078-***-**** (mobile)

2. Contact person : Mrs Sharon v Veenhuyzen

Contact number(s) : 012-***-**** (work tel) 082-***-**** (mobile)

Email address : ac3jss@r.postjobfree.com

3. Contact person : Mrs Lizzy Ditabo

Contact number(s) : 012-***-**** (work tel) 076-***-**** (mobile)

4. Contact person : Mrs Maureen Mokwaledi

Contact number(s) : 073******* (mobile)

Email address : ac3jss@r.postjobfree.com

I DECLARE THAT ALL PARTICULARS FURNISHED ABOVE ARE TRUE & CORRECT.



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