Veronica D. Gallegos
**** ****** *. *****, ** Centro, CA 92243
Email: ac3jr5@r.postjobfree.com
Tel: 760-***-**** / 760-***-****
Objective:
Seeking an opportunity for a rewarding and challenging position where I am able to utilize my interpreter, customer service, organizational and inventory management skills to accomplish all work related duties; extensive experience analyzing customer requirements and providing personalized care and solutions to enhance the overall experience.
Experience:
Medical Interpreter - April-2016 - Present
DAY INTERPRETING 13751 Viaduct Tres Vistas, San Diego, CA 92129
Provide medical interpretation service to ensure patient clearly understands their diagnosis and plan of care, translate written medical documents, assist patients to complete all necessary forms including insurance information, intake & new patient forms, legally required documents.
Translate information as reason for a medical visit, past medical history, and family medical history, as well as explaining medical and surgical procedures, giving medical care instructions, provide drug information and scheduling follow up appointments
Provide patients with support and guidance as needed, protect patient's rights by maintaining confidentiality of personal and financial information
Allow doctors to understand their patients' symptoms, feelings and needs.
Sales Associate – Jewelry/Intimates/Accessories March-2016 - January 2017
Kohl’s Corporation, El Centro, CA 92241
Efficiently resolve customer questions and requests while adhering to the "Yes We Can" policy
Performed physical inventory verifications using a hand held device to ensure proper stocking levels and assisted in merchandizing and operational functions to sort and put away inventory for customer procurement
Collaborated with the Replenishment team, utilizing daily reports, to ensure in stock goals were maintained
Safeguarded high dollar inventory to properly store and return inventory to its designated location
Seasonal Customer Service Representative November 2016 - January 2017 / October 2014 - January 2015
Toys "R" Us, Inc., Calexico, CA 92231
Ensured a positive sales experience by focusing on customer requirements and satisfaction
Maintained a well-organized, stocked, clean, and safe inventory displays
Developed product knowledge by completing training modules to assist customers with product selections
Supply Chain Specialist- Warehouse June-2016 - October-2016
Kaiser Permanente Mission Trails Warehouse San Diego CA 92154
Maintain accuracy of supply and perform inventory replenishments for assigned supply areas
Rotate stock using (first-in-first-out) method of inventory management and remove obsolete and / or expired items
Inform staff on product conversions and substitutions and restock and redistribute medical supplies
Escalate and solve supply issues with Supply Chain personnel for STAT orders
Follow all policies and procedures in utilizing the One Link Financial Supply System
Performs other related duties as necessary
Seasonal Customer Service Representative October 2015 – January 2016
Toys "R" Us, Inc., El Centro CA 92241
Followed merchandising flow and presentation standards to deliver an enhanced customer sales experience
Responded and resolved customer requests and concerns as needed
Received, sorted, segregated and put away inventory for stock replenishment and developed product knowledge by completing training modules to assist customers with product selections
Data Entry / Office Assistant February 2005 – July 2007
America One Finance, El Centro, CA 92243
Organized and prepared loan packages to be entered into the internal processing system and accurately entered data and supporting financial data into loan processing system
Identified missing information and potential issues to supervisor's immediate attention
Handled miscellaneous administrative issues, data entry and processing task as requested by supervisor.
Data Entry / Office Assistant August 2002 – February 2005
People's Discount Mortgage, El Centro, CA 92243
Completed administrative actions to include: data entry, fact checking, web research, leads, mailing list development, document scanning and credit report processing
Accurately entered data and supporting financial data into loan processing system and submitted loan applications for loan approval
Education:
2011: Certificate, Pharmacy Tech, Imperial Valley Regional Occupational Program
2009: Certificate, Medical Terminology, Imperial Valley Regional Occupational Program
2009: Certificate, Dental Assistant, Imperial Valley Regional Occupational Program
2009: Certificate, Radiation Safety, Dental Pros. Temecula CA.
2002: Certificate, Computer Repair, Imperial Valley Regional Occupational Program
1990: Diploma, Central Union High School, El Centro CA