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Test Cases Project Management

Charter Township of Clinton, Michigan, United States
November 30, 2017

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Alan Hunsanger

Clinton Township, Michigan *****



Solutions-driven business/systems analyst able to define business needs and translate them into system requirements. Successful hands-on leader of cross-functional teams responsible for the design, development, documentation and implementation of large-scale corporate projects to meet state and federal healthcare regulatory requirements.


Requirements Definition

User Acceptance Testing

Project Management

Enterprise Implementations

Data Mining & Analytics

Vendor Management

Healthcare Claims Processing

Technical Liaison Between Business Units and IT

Healthcare Carrier Regulations Compliance

Systems Development Life Cycle (SDLC)

Extensive knowledge of BCBSM and NASCO systems


NASCO Claims Processing System


MS Word

MS Excel


MS Power Point

IBM Rational ClearQuest

MS SharePoint

Compuware File Aid


SQL Queries

Professional Experience

Blue Cross Blue Shield of Michigan, Detroit, Mi Oct 1975 – Mar 2016

During my tenure at the Blues, I was consistently promoted to positions of increasing responsibility based on my ability to exceed performance expectations.

Systems Analyst III, Technical Lead Jan 2014 - Mar 2016

As Technical Project Lead, directed cross functional teams comprised of members from Claims Processing Systems (NASCO and Local), HR or ERP, EDI, Web development, Provider Inquiry, Customer Inquiry, Business Information, Financial, various Reporting, and Backend Areas focused on implementing technical solutions for an extensive employee population (up to 10K) in multiple locations. Projects’ goals were to ensure organizational compliance with federal healthcare regulations posing substantial financial penalties for improper or late implementation. These included; Implementation of ACA regulations, BCBSM as Employer: IRS form 1095-C, Medical Loss Ratio (MLR), and Religious Accommodation

All projects were delivered on time or early. No fines were incurred.

In this position, I:

Led technical team activities, resolved issues, provided status updates, and made presentations to upper management.

Worked to ensure all members of the project team complied with ACA, HIPPA, and State regulatory requirements.

Directed and, at times, assisted with defining business requirements for multiple business units.

Consulted with Solution Architects to develop system architecture aligned with regulatory requirements.

Consulted with IT teams and created overall technical design document.

Directed multisystem IT teams (local and NASCO) to test, and implement technical solutions..

Interfaced with NASCO vendors to ensure system changes were aligned to business requirements.

Directed identification of UAT test cases, test environment setup, and resolved technical issues related to testing.

Conducted post-implementation review with business and IT areas to resolve any system defects.

Tools utilized : WebEx, Word, Excel, Visio, Power Point, ClearQuest, SharePoint.

System Analyst Sr., Test Lead Aug 2012 - Dec 2013

As Test Lead, directly interfaced with multiple business teams and IT teams (local and NASCO) to ensure technical solutions were accurately tested (pre and post implementation). Projects were required for compliance with federal and state healthcare mandates (ACA, Mandated Coverage for Autism, etc.). Each had the potential for substantial financial penalties for improper or late implementation. No fines were incurred.

In this position, I:

Interfaced with multiple IT teams (local and NASCO) and business clients (Claims, Benefits, Finance, etc.) throughout the organization to define test requirement, develop test plans, and create test cases (including UAT cases).

Ensured test cases aligned with business/system requirements.

Managed all phases of testing and approval.

Worked directly with multiple IT teams to resolve system defects identified during testing before changes were moved to production.

Conducted post imp review/testing to ensure changes were functioning as expected for a large, geographically diverse employee population.

Managed HIPPA sensitive test data to ensure information was stored and maintained with the appropriate security.

Tools utilized; WebEx, Word, Excel, ClearQuest, SharePoint.

System Analyst Sr., Analyst May 2008-Dec 2013

As a Business/System Analyst led developer teams making changes to the Professional Claims and Master Medical processing systems. In this role, I:

Executed the entire SDLC process for all projects.

Worked with business clients to define functional .requirements.

Documented analysis creating Use Cases or modifying existing Use Cases.

Worked with programmers from multiple IT teams to develop technical design. This included reviewing COBOL code.

Created and executed test cases, including UAT cases.

Resolved defects before and after moving changes to production.

Represent team at all project meetings.

Managed HIPPA sensitive test data to ensure information was stored and maintained with the appropriate security.

Tools utilized; WebEx, Word, Excel, Visio, Power Point, ClearQuest, SharePoint, File Aid, TSO.

System Analyst Advanced Mar 1997-April 2008

Function as Business/System Analyst to implement corporate project work requiring changes to the Professional Claims system following the established SDLC process. Worked with one or more developers to design, code, test, and deploy these changes.

Executed the entire SDLC process for all projects.

Interfaced with the business client to gather and document functional requirements for the project.

Documented analysis creating Use Cases.

Worked with developers to create technical design.

Created and executed test cases and presented testing results to client for approval prior to moving to production.

Tacked and resolved all defects that occurred in testing or during post imp.

Tools utilized; Word, Excel, Power Point, File Aid.

Awards and Recognition

During my tenure at the Blues, I received a number of awards including:

Several PIE (Pride in Excellence) Awards in recognition of outstanding performance.

Received a Semiannual PIE award.

Team recognition reward.


Pursuing a degree in Information Technology at Macomb Community College

Additional Training and Certifications

Certificates earned from course Excel to MySQL: Analytic Techniques for Business through Coursera

Business Metrics for Data-Driven Companies by Duke University - 2/20/2017

Mastering Data Analysis in Excel by Duke University – 4/3/2017

Managing Big Data with MySQL by Duke University – 7/2/17

During my tenure at the Blues, I participated in a number of training courses, including:



Management Techniques

Work/Life Balance

MS Access

Project Management




References will be provided on request.

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