Customer Service Manager
Resume:
Sarah E. Rodriguez
El Paso, TX 79907
ac3jo1@r.postjobfree.com
OBJECTIVE
Highly motivated, responsible individual with several successful years of progressive administrative and customer service experience. Focused on performance and team excellence to obtain optimal results. Exceptional interpersonal relations and organizational skills. Can effectively communicate in Spanish.
EDUCATION
Regency Beauty Institute
August 2015- July 2016
Cosmetology Certification
Receiving/Processing payments
Answering phones and scheduling appointments
Greeting customers and selling beauty products
Excel Learning Center
October 2013-February 2014
Nurse Assistant Certificate
Phlebotomy Certificate
American Heart Association BLS Certification
J. M. Hanks High School
June 2013 High School Diploma
Experience
Edible Arrangements
7040 N. Mesa St. El Paso, TX 79912
Customer Service Representative April 2014
Greeting customers and processing customers’ purchases accurately and efficiently at the point-of-sale
Maintaining a neat, clean and organized register area
Filling boxes, bags, applications and other supplies as needed
Assisting with housekeeping duties
Stocking, ticketing or refreshing arrangements
El Palacio Adult Day Care 11159 Montwood Dr. El Paso, TX 79936
Extern February 2014 (90 Externship Hours)
Assisted LVN with taking client’s vital signs
Assisted clients with toileting and feeding
Called in prescription refills, made appointments
Filed and organized patient profiles
Hillcrest Funeral Home & Crematory 1060 N. Carolina Drive El Paso, TX 79915
Administrative Assistant October 2016
Answering phones, giving information to callers or redirecting calls as appropriate
Printing stationary for Funeral/Memorial Services
Receiving/Processing payments
Writing Obituaries and sending by deadlines
Assisting with hair and makeup for the deceased
Scheduling appointments
REFERENCES
Eduardo Chozet
Engineer/Project Manager
Bliss Demolition
Erika Baltazar
Funeral Director
Hillcrest Funeral Home
Dina Perez
Location Manager
Hillcrest Funeral Home
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