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Customer Service Manager

El Paso, Texas, United States
November 30, 2017

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Sarah E. Rodriguez

**** ****** ***.

El Paso, TX 79907



Highly motivated, responsible individual with several successful years of progressive administrative and customer service experience. Focused on performance and team excellence to obtain optimal results. Exceptional interpersonal relations and organizational skills. Can effectively communicate in Spanish.


Regency Beauty Institute

August 2015- July 2016

Cosmetology Certification

Receiving/Processing payments

Answering phones and scheduling appointments

Greeting customers and selling beauty products

Excel Learning Center

October 2013-February 2014

Nurse Assistant Certificate

Phlebotomy Certificate

American Heart Association BLS Certification

J. M. Hanks High School

June 2013 High School Diploma


Edible Arrangements

7040 N. Mesa St. El Paso, TX 79912

Customer Service Representative April 2014

Greeting customers and processing customers’ purchases accurately and efficiently at the point-of-sale

Maintaining a neat, clean and organized register area

Filling boxes, bags, applications and other supplies as needed

Assisting with housekeeping duties

Stocking, ticketing or refreshing arrangements

El Palacio Adult Day Care 11159 Montwood Dr. El Paso, TX 79936

Extern February 2014 (90 Externship Hours)

Assisted LVN with taking client’s vital signs

Assisted clients with toileting and feeding

Called in prescription refills, made appointments

Filed and organized patient profiles

Hillcrest Funeral Home & Crematory 1060 N. Carolina Drive El Paso, TX 79915

Administrative Assistant October 2016

Answering phones, giving information to callers or redirecting calls as appropriate

Printing stationary for Funeral/Memorial Services

Receiving/Processing payments

Writing Obituaries and sending by deadlines

Assisting with hair and makeup for the deceased

Scheduling appointments


Eduardo Chozet

Engineer/Project Manager

Bliss Demolition


Erika Baltazar

Funeral Director

Hillcrest Funeral Home


Dina Perez

Location Manager

Hillcrest Funeral Home


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