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Administrative Support Customer

Location:
Pretoria, GP, South Africa
Salary:
10000
Posted:
November 30, 2017

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Resume:

CURRICULUM VITAE

Of

Engel Xolisile

PERSONAL DETAILS

Surname

Mahlangu

First Names

Engel Xolisile

Known as

Xolisile

ID number

900**********

Residential Area

Madiba street 125 Rns house room 78 pretoria 0001

Email Address

ac3jnb@r.postjobfree.com

Contact Numbers

072*******

Home Language

IsiNdebele

Other Languages

English, Pedi, Tswana & Zulu

High School attended

Highest Standard Passed

Grade 12

Institution

Zidobhele Fet School

Year passed

2011

Subjects

English

Isindebele

Mathematics Literacy

Life Orientation

History

Geography

CAREER DETAILS

Recent Company

EUROWE COLLECTION

The book i am collecting

Matrix Tracking vehicle

Employment Details

02/12/2013 till July 2015

Position Held

Debt collector

Responsibilities

Customer relations building & services

Updating Info On System

Month end customer reconciliation

Provide administrative support and compile reports

Tracing of Customers

Handling queries and disputes

Follow ups on non-payments

Filling the accounts

Customer relations building & services

Risk analyst & International Roaming

Working with high usage-High book Value

Debit order Transactions & Credit cards

Accounts target per day

80

Monthly cash target

R500.000

Age of accounts

60-90

System experience,XDs

Computer Literate

Internet

Microsoft Excel And Word

REFERENCES

Employer

Eurowe collections

Position Held

Team learder

Contact Numbers

078******* cell phone

Other Company

MC DONALDS

Employment Details

2012/12/15

Position Held

Cashier

Reason For Leaving

Contract expired

Duties

•Taking orders regarding

•Costomer service

•Meeting the castomer needs and satisfation

•Clean as you go

•Preparing meal for costomers

•Cleaning the lobby

•Doing the staineless steel

•Preparing tea,coffe,cappuccino,hot chocolet,filter coffe, for our morning castomer for breakfast

•Sanitation ever 30minuts

Other Reference

Mcdonald

Position Held

Carshier

Contact Numbers

012*******

Name Of Supervisor

Emmmanuel Mashaba

Ather company

LGR INC

Pasition Held

Debt collector

The book i collect

Standard bank

RESPONSIBILITIES & DUTIES

Collection Of outstanding Debt

Negotiating payment arrangement – according to policy and procedure

Negotiating payments on the account

Updating Address Changes

Updating Info On System

•Provide administrative support and compile reports

Tracing of Debtors

Follow ups on non-payments

Accounts target per day

260

Monthly cash target

450 000

Age of accounts

90 days upwards until charge off

System experience

Atlanta System and traceps

Computer Literate

Internet

Microsoft Excel, Microsoft Word and Outlook And internet,,Exculibur

Ref-Contact Numbers

012*******

Mananger

Talisa naidoo

Debt collection systems that I have used,Exculibur,Manual typing

Registered With the Debt Collectors Council

REFFERENCE

REFFERENCE :LGR INC

CONTACT P :T NAIDOO

POSITION :MANANGER

RECENT COMPANY:EUROWE COLLECTIONS

CONTACT P :PRINCESS NGWENYA 078*******

POSITION : TEAM LEADER

ATHER COMPANY :MCDONALD

CONTACT P :EMMANUEL MASHABA

POSITION MANANGER 012*******



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