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Microsoft Office Project Management

United States
November 30, 2017

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Bakey Farrar

Remote Administrative Professional


Highly accomplished professional with diverse experience providing remote business services. Outstanding administrative, project management and customer support skills. Exceptionally well-organized, efficient and disciplined. Excels at multi-tasking and time management. Possesses well-developed interpersonal skills, business administration expertise, strong coordination skills to work with management, cross-functional teams and vendors/clients in the execution of daily tasks.

Exceptional team leader with strong ability to generate and maintain records, oversee projects, keep team on track and meet deadlines. Versatile in many computer operating systems and programs. Excellent written and verbal communication skills. Tenacious problem solver. including but not limited to computer issues and technical difficulties.

Soft Skills

All Business Administrative tasks, Project Management • Communications • Office Management Calendar Management • Customer Service Strategic Planning Multi-Tasking Internal Communications Client Rapport Process Improvement • Scheduling • Writing Skills • Reporting Skills • Microsoft Office Skills • Organization

• Time Management • Presentation Skills • Travel Logistics Website Content Check • Workflow Management Analytical Thinking Complex Problem Solutions. Technical Skills

Mac OS X Windows MS Office Suite • Google Suite Adobe Indesign • Microsoft Office • Internet Research • Email Management • Calendar Management • Quickbooks • Messenger Skype • Facebook

Value-Added Accomplishments

• Developed changes and improvements to front office management systems, workflows, processes and procedures.

• All Project Management endeavors handled to conclusion meeting all timelines and deadlines.

• Implemented strategic marketing tactics to promote brand awareness, facilitate communications and increase client base.

• Interfaced with customers to enhance client satisfaction ratings by troubleshooting issues through to timely resolution.

• Maximized client outreach by developing branding initiatives including corporate communications and stationery/business card design.

• Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements. Elevated customer satisfaction ratings, resolving issues for a speedy resolution.

• Designed white papers, internal and external forms and content to strengthen marketing initiatives.

• Partnered with website developers in designing websites that optimized marketability.

Professional Career History

REMOTE ADMINISTRATIVE PROFESSIONAL – Self-Employed – 2011 - Present Specializing in global, virtual, business services supporting clients’ needs. Provide remote, off-site administrative services freeing Companies up to focus on the areas of business that are the most critical, and removing the inconvenience and additional costs of hiring in-house business support staff. Some of the services provided include email management, calendar management, travel planning, drafting of emails and letters, project management, Internet research, event planning, proofreading/editing, customer support, customer rapport, employee recruitment.

PERSONAL ASSISTANT TO CEO, Cargril 2000 - 2011

• Completed a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; handled all email and in many instances responded on CEO’s behalf.

• Composed and prepared confidential correspondence; arranged complex and detailed travel plans, itineraries, and agendas; compiled documents for travel- related meetings.

• Planned, coordinated and ensured the CEO's schedule was followed and respected. Provided "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.

• Provided the leadership necessary to build relationships crucial to the success of the organization, and managed a variety of special projects for the CEO, some of which had organizational impact.

• Worked with outsourced developers on content and user-friendly websites.

• Prioritized conflicting needs; handled matters expeditiously, proactively, and followed-through on projects to successful completion, often with deadline pressures.

• Liaised with internal staff at all levels.

• Reviewed operating practices and implemented improvements where necessary. Education

Pitman’s College, London, United Kingdom Business Administration Email

Mobile: 310-***-****

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