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Customer Service

Raleigh, North Carolina, United States
November 30, 2017

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DANIEL MALLEN **** Hidden Pond Dr. #***

Raleigh, NC 27613



**/****- ***** *** *****, Pompano Beach, Florida

**/**** **** *********:

Responsibilities included:

Worked one on one with customers, worked directly with in-store contractor(s), knowledge of all store products, used store website to find products, always learning something new, and always ready to answer any question.

4/2015- Islamorada Fish Company, Dania Beach, Florida

10/2015 Server

Responsibilities included:

Make sure customer(s) orders were precise and delivered in a timely fashion, knowledge of point of sale system for customer(s) orders, understanding of all menu drink and food items, upsell special food and drinks, run orders to tables.

1/2015- Outback Steakhouse, Coral Springs, Florida

3/2015 Server

Responsibilities included:

Made sure customer(s) were satisfied with outback serving standards and food, sell Outback’s daily and monthly food and drink specials, knowledge of point of sale computer system, prep for service, and run food out to tables.

6/2012- Lola’s Burrito Joint, Jacksonville, Florida

12/2012 Server/Trainer

Responsibilities included:

Help open the new restaurant, train the new servers, prep condiments for service,

upsell special (drinks, tacos, and burritos), point of sale system, knowledge of all food and drink menu items, and always be prepared to run food.

8/2006- The Grille on Congress, Boca Raton, Florida

3/2008 Server

Responsibilities included:

Customer(s) satisfaction with their order(s), set up dining area for lunch and

dinner, point of sale system to place orders, upsell daily food and drink specials, and help keep orders from piling up in kitchen.


FLORIDA ATLANTIC UNIVERSITY, Boca Raton, Florida (Graduated in 2010 Bachelors of Business Administration with a major in Hospitality and Tourism Management)


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