Project Management Technical Support

****

Prague, Czech Republic

****

Prague, Czech Republic

2014

Girona, Spain

2010

Tbilisi, Georgia

**/**** ** *******

Prague, Czech Republic

**/**** ** **/****

Prague, Czech Republic

**/**** to 01/2010

Tbilisi, Czech Republic

ANA KALANDARISHVILI

Career Focus

Highly motivated and creative individual with high sense of responsibility, educated/experienced in various fields of Economics/Finance, able to communicate effectively with people from diverse cultures. Looking forward to having the time and the opportunity to take on new challenges. Education and Coursework

Master of Science: Regional Project Management

Czech Technical University (ČVUT)

Bachelor of Science: Economics and Management

Czech University of Life Sciences (ČZU)

Erasmus- exchange program : Business Administration University of Girona

Certificate course: Tourism Management

Tbilisi State University

Experience

Customer Technical Support- Part-time

Deutsche Börse

Resolving a wide variety of issues for high-value/VIP customers, supporting sales and management teams, managing and updating the database of customer's network infrastructure and service usage. Working in SAP system(IT tickets, system cleanups).Geting in touch with custumers by email/phone. Travel & Expanse assistant - Part-time

Covidien

Recieving travel expanse claims of employees from all over the world with the original receipts, processing them according the company policy, archiving, reviewing, reconciliation. Geting in touch with employees by email/phone. Sales and Marketing assistant

Aldagi BCI

Training Insurance Company

Languages

Georgian-Native, English-fluent, Russian-fluent, Czech-fluent, Spanish-basic user Extra-Curricular Activities

Euro East Culture 2012

Project Researcher - International project provided by Turkish non-governmental organization Ceská Charita 2013

Project Researcher - Overcoming obstacles of the integration of disabled people in developed countries. Summary of Skills

Energetic and organized, Cooperative team member, Deadline-oriented, Quick learner, Excellent analytical skills, Strong communication skills

Customer support, Project management, Issue resolution, Proficient in SAP, Account reconciliations, Project development and lifecycle.

Šumavská 23, Prague, Czech Republic 120 00 C: 004*********** **********@*******.***

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