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Customer Service Field

Location:
Bronx County, New York, United States
Salary:
27000
Posted:
November 30, 2017

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Skilled, resourceful and professional employee with experience in conflict resolution, strong interpersonal and intrapersonal skills, is able to improve business relationships to create successful partnerships.

WORK EXPERIENCE

What It Look Like Photography - New York, NY - 2010 to Present

Founder, Photographer, Editor

Accomplished Event/Landscape Photographer

• Extensive photo editing experience

• Proficient in Adobe Photoshop and Lightroom,

• Accomplished graphic design professional with extensive knowledge of the Adobe Creative Suite.

VLC - New York, NY - 2012 to 2013

Field Service Technician

• Performed comprehensive troubleshooting of PCs and peripheral devices.

• Prepared requisitions and invoices for procuring replacement components.

• Documented instances of hardware failure, repair, installation, and removal.

• Collaborated with senior technicians on daily projects assisting as necessary

• Documented performed upgrades and updates to company equipment.

Operation Hope - New York, NY - 2007 to 2009

Customer Service Administrator

Transcribed information into database for daily review and processing.

• Organized events and fostered networks with other community-based organizations within the Greater New York Area.

• Distributed documentation on current programs and administrative duties to both clients and employees.

Stono's Restaurant - New York, NY - 2001 2007

Event Coordinator/Assistant Host

Coordinated nightly readings, organized correspondence for upcoming events and cyclical promotions

• Organized showcases which generated continuous revenue for the establishment

• Received, greeted, and directed multitudes of guests

• Demonstrated ability to interact with customers from diverse cultures and backgrounds

• Scheduled speakers, vendors and participants.

• Coordinated and monitored event timelines to ensure deadlines were met.

PROFESSIONAL CERTIFICATIONS

Completed training for security personnel

16-hour CPR

Fire Guard Certification (State of NY)

8-hour Protection of People and Property (State of NY)

REFERENCES

Wendy McCloud, Data Systems Analyst of VLC Computer Repairs- (203) ***-****

Malik Shakur, Business Consultant- (310) ***-****

Vanessa M. Vincent, Personal Reference-(786) ***-****



Contact this candidate