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Project Manager Management

Parsippany-Troy Hills, New Jersey, United States
November 30, 2017

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Skills Summary

IT Implementation Project Management professional with over 18 years experience in Commercial Operations, App Development, and Project Management through Project Management methodologies.


Daiichi Sankyo Inc. Basking Ridge, NJ – (Contract)

Senior Project Manager 9/2016 – present

●Work in matrix environment managing multiple workstreams including CRM, Integration, Hardware, Sales Reporting, Data Governance, Marketing, Finance, Change Management and Training.

●Implement SFA using platforms including Veeva CRM, Align, Vault, Network and Open Data.

●Gather requirements and incorporate lessons learned from implementing over 100 SFA projects.

●Manage MDM interface changes & implementation with multiple sources and 3rd party vendors.

●Define and track project milestones and project health throughout the full lifecycle in MS Project.

●Manage limited internal project resources and 3rd party vendors to implement projects.

●Negotiate contracts to specific needs and budget constraints based on industry experience.

●Clearly communicate project status with stakeholders during steering committee meetings.

Council on International Educational Exchange Portland, Maine – (Remote/Contract)

Senior Project Manager 11/2015 – 8/2016

●Primary liaison between the Client and Internal support team to ensure contracted operations meet needs of business and deliverables for Salesforce, Insurance and Infrastructure projects.

●Manage implementation of insurance platform including plans and payments through Salesforce.

●Define business requirements and act as business analysis to satisfy needs of business requests.

●Manage project stakeholders including core team, steering committees and vendors as applicable.

●Audit and refresh equipment at over 60 sites throughout country by purchasing new equipment.

●Work with Marketing, Finance, Developer, and Business Analysts to Implement projects.

●Attend daily scrum and grooming meetings for implementation, enhancements and bug fixes.

●Escalate with scrum master where necessary to prioritize workload using agile technique.

●Assist in configuration and testing to ensure successful implementations based on requirements.

●Manage project documentation including SOW, budget, project plan, charter and status reports.

●Provide alternatives and best practices to ensure projects are delivered successfully and on time.

●Accomplish upgrade servers used for internal/external website UAT and production environments.

●Ensures project teams have necessary training and experience to complete projects successfully.

●Clearly communicate action items and high level milestones to business and upper management.

inVentiv Health, Inc. Somerset, NJ

Senior Project Manager 10/2014 – 10/2015

●Primary liaison between Client and Internal team to ensure operations meet needs of deliverables.

●Work with multiple vendors including IMS, Cegedim, and ZS for data migrations.

●Understand big picture of implementing projects with several workstreams including Data Services, Incentive Compensation, Analytics & Reporting, Sampling, Quality Assurance, CSV and Training.

●Gather requirements and implement interface / data transmission into application.

●Manage contractual scope, SLA, risk metrics and budgets.

●Manage interdepartmental dependencies during implementation of projects and ensure there is clear coordination/communication with workstream leads in PMO.

●Provide business analytics and operational efficiencies throughout lifecycle of software applications.

●Implement Field Sales Force with Veeva CRM platforms on iPad, laptop or mobile devices using agile & waterfall management techniques.

●Manage contingency plans while referencing contract and compliance guidelines and report status.

●Work with Legal and Finance to shepherd contracts through pricing and approval.

●Document SOP, DOP, work instruction, best practices and lessons learned.

Quintiles, Inc. Parsippany, NJ

Senior Project Manager (promotion - Dedicated) 2/2012 – 10/2014

●Review and approve contracts, work orders, and SOW’s submitted by Client and Vendors.

●Manage 7 employees including Project Managers & Team Lead through dedicated Call Center.

●Add, verify and validate HCP, HCO and Patient records through Veeva / Salesforce Platform.

●Create and monitor SLA’s for new add’s, deletes and updates for HCP, HCO, and Patients.

●Conducts project meetings and is responsible for project tracking and analysis.

●Manages the integration of vendor tasks and tracks and reviews vendor deliverables.

●Key contributor on diverse projects and recommend new procedures and processes to drive results.

Senior Project Manager (promotion – Shared) 1/2010 – 2/2012

●Manage multiple configurations directly with customer for all SFA implementation and training needs.

●Manage 3rd party onshore/offshore vendors for implementations including Veeva and Mavens.

●Train iRep/iPad and Vmobile (Veeva) for Implementations and backfill training where necessary.

●Document, create and release enhancements and reports with several SFA vendor tools.

●Maintain dashboard KPI metrics within & outside of software application to measure goals and IC.

Project Manager I 2007 – 2010

●Manage several Sales and Nurse Educator projects with multiple services in large Pharma.

●Manage vendors including StayinFront, Synergistix, VEEVA, QPharma/iPT, CSSC, marketRx/Cognizant, IMS, ICS, Knipper, and Federal Direct.

●Recommend course of action regarding project issues and risks to senior management.

●Collaborate with project team to ensure timely delivery and quality of all project deliverables. Exercise scope change control.

●Reduce costs paid out by Quintiles for non pass through charges for enhancements.

StayinFront Inc. Fairfield, NJ

Project Manager-Lead Supervisor Analyst 2003 – 2006

●Document business requirements and translate into detailed functional and technical requirements.

●Use client relationship management skills to offer alternative business software solutions.

●Facilitate the Integration testing of designed software; Support in training clients on designed software applications in preparation for UAT sessions.

●Train Sales Representatives on hardware and software for SFA / CRM application.

●Manage team of 15 resources in Call Center to handle software solutions for 900 Representatives.


Bachelor of Science, Business Administration, Minor - Computer Information Systems, 2003

●Bloomfield College Bloomfield, NJ

Technical Skills / Training

●Certified Veeva ( Administrator 12/2012.

●Completed Project Management Professional (PMP) Training

●Daptiv, Clarizen, Smartsheet, Concur, Visual Studio Team Foundation Server, Scrum, Agile & Waterfall methodologies, Sharepoint, Skype,,Google docs, Salesforce Community, Informatica, Outlook, FTP, Snagit, SDLC, Dashboard, CRM, FTP, UAT, iPad, Laptop, Mobile Devices.

●Over 18 years experience with MS Word, MS Excel, MS Project, Powerpoint, and Visio.

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