CURRICULUM VITAE
Ms JYOTI MADAAN
Vishnu Garden
New Delhi- 110018
Mobile: 095********
Email: ***************@*****.***
Experience Summary
9+ Years Exp. Customer Service and Administration and Accountant, working with Blue Chip & Private Organizations.
Personal Profile
A dedicated Customer Services and Administrative person who has very good inter-personal skills able to communicate at high levels and work as a team. I am a very loyal hardworking person who is seeking a new challenge to enable me to grow professionally and build on some of my significant skills. I work with sincerity and to the best of my ability.
Major Achievements
Saved the organizations over 10 Lacs over two years by negotiating new courier and
transporter costs.
Major saving made with tour and travel by making booking directly and negotiating rates with
Hotels.
Maintained sales reports for team of 10 sales Persons to ensure they were achieving call rates,
sales targets and reporting to management.
Followed up non active sales accounts to make them sales customers again with a 60% success rate.
WORK EXPERIENCE
Working experience in Accountant (Perfection house) New Delhi
Handling the cash, & Cash book
Handling the Bank Work.
Create the Bills on Tally
Entering vouchers, Purchase Bill, Sale Bill on tally
Handling the incoming calls.
Coordinating the Payment follow ups & C- form
Doing general administration duties
Looking after all dispatches with couriers and transports Interacting
All the accounting work
Working experience in Accountant cum Office Assistant (P.G Machine Fabriks Pvt Ltd) New Delhi
Handling the cash, & Cash book
Handling the Bank Work.
Create the Bills on Busy, & Tally
Entering vouchers, Purchase Bill, Sale Bill on tally
Handling the incoming calls.
Coordinating the Payment follow ups & C- form
Doing general administration duties
Looking after all sales quotes and coordinating all dispatches with couriers and transports Interacting with customers to close order on the telephone
Maintain the Stock Register
Online Payment the ESI
Data Entry for Excel Sheet
Worked experience in Account Assistant cum Office Assistant
(Spectec) New Delhi
Handling the clients
Handling the cash, & Cash book
Handling the Bank Work.
Create the Bills on Busy, Entering vouchers on tally
Handling the incoming calls.
Coordinating the Payment follow ups & C- form & H Form
Doing general administration duties
Looking after all sales quotes and coordinating all dispatches with couriers and transports Interacting with customers to close order on the telephone
Maintain the Stock Register
Worked experience in Back Office with (Insurance Company) New Delhi
Looking after all quotes and coordinating all couriers.
Assisting with research of new customers through various database as well as website searches.
Handling the clients
Handling the cash, handling the Cover note Book,
Documents Check the Cover note
Data Entry for Excel Sheet.
Create the Policy
Worked experience in Manager with customized premiums & Promotions (Gifting Company) New Delhi,
Looking after all quotes and coordinating all dispatches with couriers.
Assisting with research of new customers through various database as well as website searches.
Handling the clients
Handling the cash, handling the stock and maintain the stock register
Data Entry for Excel Sheet
Worked experience in senior administrator with jay & co, New Delhi. They sell new technologies in the HVAC industry
Looking after all sales quotes and coordinating all dispatches with couriers and transports Interacting with customers to close order on the telephone
Assisting with research of new customers through various databases as well as website searches.
Coordinating sales & service issues through sales teams
Liaising with other group branches to ensure good customer service and follow up.
Coordinating sales reports of more than 10 sales people and communicating to management Entering sales orders on Busy.
Create the Bills on Busy.
Entering vouchers on tally.
Handling the incoming calls Handling the cash
Coordinating the Payment follow ups & C- form
Doing general administration duties
Worked experience in LIC Agent Company In Back office & Administration
Looking all couriers.
searches Assisting with research of new customers through various databases as well as website
Data Entry for excel sheet.
Handling the cash & cheque & cash book
Doing general administration duties
Worked experience in Airtel Company at Rani Bagh in Back office & Administration
Looking after all couriers.
searches Assisting with research of new customers through various databases as well as website
Coordinating sales reports of more than 10 sales people and commutating to management
Data entry for excel sheet
Doing general administration duties
ACADEMIA
Passed 10
th
from N.I.O.S
Passed 12
th
from C.B.S.E
Passed B.A from Delhi University
HOBBIES
Traveling, Internet Surfing & Games
PERSONAL INFORMATION
NAME : JYOTI MADAAN
FATHER NAME : Mr Rajinder Kumar
D.O.B : 30
th
December 1989
Nationality : Indian
Permanent Address : S-221/81 Gali No. 1 Vishnu Garden New Delhi- 110018
Present Address : Some as stated above
Phone No. : +91-956*******
Declaration
I declare that the above stated details are true to the best of my knowledge. Date:
New Delhi:
(JYOTI)